Aline, a product formed from the merger of Sherpa CRM, Glennis, and Enquire, provides a senior living operating system created to meet the industry’s challenges. The company serves sales, operations, and clinical teams across the senior living, post-acute, and home care sectors.
Aline is best suited as an information aggregator, and it helps maintain all the records correctly. The different tabs are useful to look at when we are trying to search for a particular prospect/ lead. The platform is not very intuitive regarding the next steps, and it would help if there was a different color for the fonts and more radio buttons to follow up on the next steps.
ePlan is the best product in this business. ePlan performs well, has never issues, so it functions always well and with the use of ePlan it is for us possible to generate about 80% of our drawings. This saves us a lot of time and costs and the time to market gets shorter with the use of ePlan.
Aline is very easy to learn and use. The product training helps to ensure new users are guided appropriately and taught more about the items that may not be as commonly known. Once lists are curated, reports are easy to run and items can be manipulated based on the specific information you are looking for.
Support has been very responsive and helpful. I have also utilized the tools and suggestions, including training videos. Especially helpful when learning how this particular CRM worked and the best way to use the database to increase sales and stay ahead of the leads.
Using different versions of Yardi showed me that it was only as effective if a decent amount of add-ons were purchased by the company. Welcome Home was good but not as philosophy-driven because of the Sherpa influence on Aline.
ePlan is the most suited product if you are looking for a product to design panels and draw electrical schemes. ePlan offers great functionability compared to AutoCAD Electrical. ePlan also offers good export functionalibilty, which enables further customization and automation. ePlan is the most used product, so when looking for new employees the most of them have experience in using ePlan.
