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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aline

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Aline, a product formed from the merger of Sherpa CRM, Glennis, and Enquire, provides a senior living operating system created to meet the industry’s challenges. The company serves sales, operations, and clinical teams across the senior living, post-acute, and home care sectors.N/A
    Pricing
    Aline
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Aline
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Aline
    Considered Both Products
    Aline
    Chose Aline
    Much more user friendly
    Incentivized
    Chose Aline
    Aline was a top performer against the others.
    Incentivized
    Chose Aline
    Enquire was just a database for leads. It allowed you to keep track of leads and notes but did not offer the same experience as Aline
    Incentivized
    Chose Aline
    I have not utilized any other CRM products in the past, but have met many sales people with different products at networking events and conferences. We chose Aline as we have used their services at our sister community and have always been happy with their offerings. Customer …
    Incentivized
    Chose Aline
    I worked with Sales Force Assistant for a short time
    Thus far, Aline has not disappointed me in any way
    both CRMs are top notice and incredibly user friendly
    Incentivized
    Chose Aline
    Using different versions of Yardi showed me that it was only as effective if a decent amount of add-ons were purchased by the company. Welcome Home was good but not as philosophy-driven because of the Sherpa influence on Aline.
    Incentivized
    Chose Aline
    I have only tried Aline.
    Incentivized
    Chose Aline
    Aline is 100% better
    Incentivized
    Chose Aline
    I did not select Aline. I prefer Salesforce.
    Incentivized
    Chose Aline
    We are still in the beta stage with Welcome Home, and we have been very satisfied so far. It is not anything different from Aline except that the reports are more informative and provide a better and clearer picture of where the sales are on a daily basis. It is also easier to …
    Incentivized
    Chose Aline
    In my opinion, RealPage Senior Living didn't hold a candle to the Aline platform. They didn't offer any of the robust reporting, and moving a prospect through the sales funnel was very cumbersome.
    Incentivized
    Chose Aline
    Vital is pretty basic and limited. Aline can track trends and produce helpful reports to help with sales growth.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    User Ratings
    Aline
    Likelihood to Recommend
    8.7
    (12 ratings)
    Usability
    8.6
    (12 ratings)
    Support Rating
    8.6
    (12 ratings)
    User Testimonials
    Aline
    Likelihood to Recommend
    Aline
    Aline is suited for scenarios where it is crucial to gather and document a large amount of key information from prospects and their influencers in order to move the sales process forward. Aline is only as effective as the user chooses to utilize the tools provided. A great CRM should be one that, if another individual needs to access and take the lead over, should be seamless and informative.
    Incentivized
    Read full review
    Pros
    Aline
    • Helps me keep track of my daily, monthly and annual progress
    • Keeps me organized and on task
    • Shows me our business progress
    Incentivized
    Read full review
    Cons
    Aline
    • Amount of calls in the team progress section
    • Team productivity report fixing so as to not have to scroll through
    • In the calendar option the ability to move tasks more than a month at a time, if it could scroll down so I could move it to a few months ahead
    Incentivized
    Read full review
    Usability
    Aline
    I think it is a very user-friendly platform where you can find all the information that you need within a few clicks. It is important to be able to navigate the system quickly to communicate with the prospect quickly, and Aline helps in this process.
    Incentivized
    Read full review
    Support Rating
    Aline
    We have utilized Aline's customer support in the past when we were having difficulty curating a list for a needed report. The customer support team was very responsive and followed up to ensure that we were not having any issues following the call. The product training has been very helpful with new hire training.
    Incentivized
    Read full review
    Alternatives Considered
    Aline
    I worked with Sales Force Assistant for a short time Thus far, Aline has not disappointed me in any way both CRMs are top notice and incredibly user friendly I could not perform my role effectively with Aline
    Incentivized
    Read full review
    Return on Investment
    Aline
    • When we implemented Aline the team occupancy was 76% by year end we were at 86.4%, this took 10 months.
    • The platform saves me countless hours each month for datamining for board reports. The system has paid for itself several times over
    • We can now compare year of year marketing campaigns to find out which campaigns to keep or no longer suit our market.
    Incentivized
    Read full review
    ScreenShots

    Aline Screenshots

    Screenshot of Aline CRMScreenshot of Aline InsightsScreenshot of Aline eMARScreenshot of Aline Mobile Task AppScreenshot of Aline Engage App