Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care. According to the vendor, Aladtec helps organizations with the following: Monitor Operations: Access and change schedules, view employee info and credentials 24/7 from any computer, smartphone or other mobile devices with…
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WhenToWork
Score 9.0 out of 10
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WhenToWork is employee scheduling application from the California-based company of the same name.
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Pricing
Aladtec
WhenToWork
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aladtec
WhenToWork
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Aladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.
Aladtec works well in a large organization where employees need to access the schedule from all different locations/devices and being able to make adjustments on the go. Aladtec allows the adding of meetings, training, and work shifts all on the same calendar and details can be seen by clicking on the individual item. Aladtec allows the adding of many details and to customize looking at the calendar for each individual.
I find WhenToWork to be very well suited for a company such as ours with multiple locations and 24-hour operation.
With as many as 50 schedules to keep track of, it does an excellent job. The ability to combine individual schedules into a view as an entire department with varying schedules is also a plus.
Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.
It would be a nice feature if WhenToWork could allow the user to build schedules from the Calendar View.
Would love to see WhenToWork integrate with payroll programs, such as ADP, Paycom, Paychex, etc., so employees' schedules and hours worked would be synchronized.
Aladtec has given the support needed, especially in learning the new system and bringing it up to speed for the entire workforce. There is a need to reach out to them when everything freezes, which is rare. This system has been fairly smooth after it had been in use for at least 6 months.
The features, functionality, user-friendliness and cost were all factors. Aladtec surpassed all 4 of the other systems we evaluated, most especially with their customer support. We have not had major problems but the few minor glitches we had (all our fault, admittedly) were resolved quickly. The staff not only responded immediately but they made sure we fully understood what happened, helping us prevent future frustrations.
WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
Less time spent on scheduling. More time on staff management and operations.
Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.
