Airhouse vs. Descartes Logistics Technology Platform

Companies that do not want gift packaging options.

Incentivized

Descartes Logistics Technology Platform has a control tower view which we have used a lot. It permits us to check on [the] real-time status of every truck, also has the features and option to communicate with the trucks' ELD, which gives us the most liable information about his current location and status.

Incentivized

• Quick Shipping: Airhouse can prepare most orders that are placed by noon PST and have them shipped the same day.
• Inspection Team: When we request to have items inspected the team clearly communicates any errors/defective products.

Incentivized

• An easy and free of hassle mobile application
• Precise location of a truck in a map view
• Identify possible delays to stops

Incentivized

• Material Management: The current platform does not allow for the team to see how many of our packaging materials are in stock.
• Team Communication: The team that I email is not the team at the warehouse so there is oftentimes a delay in communication.
• Packaging Standard: When I have the team mail materials to our team for wholesale, etc. needs, the team does not always pack these materials appropriate for the type of product we sell.

Incentivized

• Intelligence, it gets stuck in some areas of the country
• Integration with [other] apps, we would appreciate a collaboration with [other] tracking apps that can share the same information if they are being installed [on] the same device
• A better and clean dashboard, its face needs a renewal, a fresh look, adapted to the current trends

Incentivized

The process was more personal and we were able to work with a team to get started. ShipBob was deeply confusing as it was just us using the computer to upload and handle materials.

Incentivized

It is a powered tool that can be used by any of the current logistics (and why not?, non-logistics companies), that need a reliable, accurate, and well-based amount of information of the fleet, with ease. Using the [latest] technologies, integrating a wide view of transportation, inventory, [and] custom status on a single but not simple platform.

Incentivized

• Consistent Branding: Many fulfillment centers do not allow custom packaging to align with the luxury experience our brand gives our customers.
• Gift Customization: We were unable to offer gift notes to customers for our holidays which was a loss in our luxury gifting experience.

Incentivized

• Positive, we can do our things faster than ever with using the information shown in the platform, avoiding unnecessary calls and interactions
• Increasing the liability of the gathered information about trucks' actual/real location
• A solution to improving our overall shipment visibility

Incentivized