TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Airhouse

    Score8.6 out of 10
    N/AAirhouse is an ecommerce operations software solution, from the company of the same name in San Francisco. Airhouse connects to the user's ecommerce store and syncs orders and inventory. After receiving inventory data and setting preferences, Airhouse handles orders coming in and shipping out, with less work from the user. The user can set up and automate fulfillment for different sales channels. Ship standard orders, promos for partners and influencers and cartons or pallets to large retailers…N/A
    Pricing
    Airhouse
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Airhouse
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Airhouse
    Considered Both Products
    Airhouse
    Chose Airhouse
    The process was more personal and we were able to work with a team to get started. ShipBob was deeply confusing as it was just us using the computer to upload and handle materials.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Airhouse
    Likelihood to Recommend
    8.0
    (1 ratings)
    User Testimonials
    Airhouse
    Likelihood to Recommend
    Airhouse
    Companies that do not want gift packaging options.
    Incentivized
    Read full review
    Pros
    Airhouse
    • Quick Shipping: Airhouse can prepare most orders that are placed by noon PST and have them shipped the same day.
    • Inspection Team: When we request to have items inspected the team clearly communicates any errors/defective products.
    Incentivized
    Read full review
    Cons
    Airhouse
    • Material Management: The current platform does not allow for the team to see how many of our packaging materials are in stock.
    • Team Communication: The team that I email is not the team at the warehouse so there is oftentimes a delay in communication.
    • Packaging Standard: When I have the team mail materials to our team for wholesale, etc. needs, the team does not always pack these materials appropriate for the type of product we sell.
    Incentivized
    Read full review
    Alternatives Considered
    Airhouse
    The process was more personal and we were able to work with a team to get started. ShipBob was deeply confusing as it was just us using the computer to upload and handle materials.
    Incentivized
    Read full review
    Return on Investment
    Airhouse
    • Consistent Branding: Many fulfillment centers do not allow custom packaging to align with the luxury experience our brand gives our customers.
    • Gift Customization: We were unable to offer gift notes to customers for our holidays which was a loss in our luxury gifting experience.
    Incentivized
    Read full review
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