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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Air Back

    N/AN/AN/A

    $400

    per month

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    Pricing
    Air BackCarbonite Safe
    Editions & Modules
    Basic
    $400
    per month
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    Offerings
    Pricing Offerings
    Air BackCarbonite Safe
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Air BackCarbonite Safe
    Considered Both Products
    UPDATA
    No answer on this topic
    Carbonite, an OpenText company
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Air BackCarbonite Safe
    Data Center Backup
    Comparison of Data Center Backup features of Air Back and Carbonite Safe
    Feature
    Air Back
    -
    Ratings
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    Universal recovery00 Ratings10.02 Ratings
    Instant recovery00 Ratings3.33 Ratings
    Recovery verification00 Ratings9.82 Ratings
    Business application protection00 Ratings9.01 Ratings
    Multiple backup destinations00 Ratings10.01 Ratings
    Incremental backup identification00 Ratings9.82 Ratings
    Backup to the cloud00 Ratings9.43 Ratings
    Deduplication and file compression00 Ratings9.01 Ratings
    Snapshots00 Ratings10.01 Ratings
    Flexible deployment00 Ratings8.83 Ratings
    Management dashboard00 Ratings8.83 Ratings
    Platform support00 Ratings8.83 Ratings
    Retention options00 Ratings5.93 Ratings
    Encryption00 Ratings9.93 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Air Back and Carbonite Safe
    Feature
    Air Back
    -
    Ratings
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    Continuous data protection00 Ratings8.33 Ratings
    Replication00 Ratings8.32 Ratings
    Operational reporting and analytics00 Ratings6.83 Ratings
    Malware protection00 Ratings9.01 Ratings
    Multi-location capabilities00 Ratings8.12 Ratings
    Ransomware Recovery00 Ratings10.02 Ratings
    Best Alternatives
    Air BackCarbonite Safe
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Air BackCarbonite Safe
    Likelihood to Recommend
    -
    (0 ratings)
    8.9
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.9
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Air BackCarbonite Safe
    Likelihood to Recommend
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Pros
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    Cons
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Likelihood to Renew
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Usability
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Support Rating
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    Alternatives Considered
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    Return on Investment
    UPDATA
    No answers on this topic
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    ScreenShots