Wherever a payments solution needs to be offered relatively fast, it's easy to set up and powerful, with strong technical capabilities. It works well both in settings where there isn't a dedicated payments department or team, as it can be customised with relative ease and low technical know-how
What I like best about Skrill is that it allows me to conduct international transactions without having to go through cumbersome deposit and withdrawal processes. I can transfer money to anyone in the globe who has a Skrill account, and they may withdraw it to their bank account with ease. I can also instantly add and take funds from my Skrill account. When it comes to internet transactions, SKrill has been a huge assistance. Removing the most inconvenient process of forming banks online, transferring money that takes days to authenticate, and landing into the recipient's account with extra paperwork required to withdraw money from a bank account.
I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
Amex chargebacks could be integrated. We don't see them in Adyen at all.
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
Ayden has proved to be much more reliable with transactions and faster at completing them. We also have been benefited by their affordable rates and that it doesn't feel like a scheme to take from our profits. Lastly, the reports they provide help us to know what next steps we should take as a company, thankful for that direction.
Skrill does an excellent job for the completion of monetary transactions abroad and it fares very well if I have to send a moderate amount of money. It offers zero transfer fees and a competitive exchange rate with ACH bank to bank transfers and fund transfers funded by debit card transactions.
I can quickly deposit my international multi-currency account without making an expensive wire transfer, with no border restriction as long as I have the mobile app with me.
Skrill is very convenient for each transfer amount up to EURO 2,500, and EURO 15,000/monthly.
Possibility of hiring freelancers for my company with immediate payments.
