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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    Paypro Workforce Management

    Score9.7 out of 10
    N/APaypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
    Pricing
    ADP Workforce NowPaypro Workforce Management
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Workforce NowPaypro Workforce Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.—
    More Pricing Information
    Community Pulse
    ADP Workforce NowPaypro Workforce Management
    Considered Both Products
    ADP
    No answer on this topic
    Paypro Workforce Management
    Chose Paypro Workforce Management
    Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a …
    Incentivized
    Chose Paypro Workforce Management
    Paypro is a million times better in every way than Paychex. I think ADP is more widely used. I had only ever used it for payroll and timesheets, so I think Paypro is equal to ADP in regards to those components. The positive of using Paypro over ADP, I think, would be the …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    386 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    320 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    395 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    166 Answers
    No answers on this topic
    Implementation went as expected
    69%
    Implementation went as expected
    203 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    ADP Workforce NowPaypro Workforce Management
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    7.9
    1039 Ratings
    1% above category average
    Paypro Workforce Management
    -
    Ratings
    Employee demographic data8.1917 Ratings00 Ratings
    Employment history7.8954 Ratings00 Ratings
    Job profiles and administration8.4904 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.9932 Ratings00 Ratings
    Organizational charting8.1652 Ratings00 Ratings
    Organization and location management8.0715 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)6.8659 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    7.8
    1051 Ratings
    2% below category average
    Paypro Workforce Management
    -
    Ratings
    Pay calculation8.51012 Ratings00 Ratings
    Support for external payroll vendors6.7396 Ratings00 Ratings
    Off-cycle/On-Demand payment7.4304 Ratings00 Ratings
    Benefit plan administration7.5804 Ratings00 Ratings
    Direct deposit files8.41000 Ratings00 Ratings
    Salary revision and increment management7.7782 Ratings00 Ratings
    Reimbursement management8.3477 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    7.7
    858 Ratings
    4% below category average
    Paypro Workforce Management
    -
    Ratings
    Approval workflow7.6780 Ratings00 Ratings
    Balance details7.3811 Ratings00 Ratings
    Annual carry-forward and encashment8.1658 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    7.7
    1031 Ratings
    5% below category average
    Paypro Workforce Management
    -
    Ratings
    View and generate pay and benefit information8.0994 Ratings00 Ratings
    Update personal information7.7983 Ratings00 Ratings
    View company policy documentation7.9794 Ratings00 Ratings
    Employee recognition7.0373 Ratings00 Ratings
    View job history7.732 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    30% below category average
    Paypro Workforce Management
    -
    Ratings
    Tracking of all physical assets6.012 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    6.8
    955 Ratings
    10% below category average
    Paypro Workforce Management
    -
    Ratings
    Report builder7.8938 Ratings00 Ratings
    Pre-built reports7.2934 Ratings00 Ratings
    Ability to combine HR data with external data5.3557 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    7.2
    127 Ratings
    9% below category average
    Paypro Workforce Management
    -
    Ratings
    New hire portal7.6123 Ratings00 Ratings
    Manager tracking tools6.9100 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    7.7
    318 Ratings
    3% below category average
    Paypro Workforce Management
    -
    Ratings
    Corporate goal setting7.5246 Ratings00 Ratings
    Individual goal setting7.6297 Ratings00 Ratings
    Line-of sight-visibility8.0243 Ratings00 Ratings
    Performance tracking7.6291 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    6.5
    411 Ratings
    19% below category average
    Paypro Workforce Management
    -
    Ratings
    Performance plans6.9368 Ratings00 Ratings
    Performance improvement plans6.3316 Ratings00 Ratings
    Review status tracking5.5372 Ratings00 Ratings
    Review reminders7.0388 Ratings00 Ratings
    Multiple review frequency6.5322 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    26% below category average
    Paypro Workforce Management
    -
    Ratings
    Create succession plans/pools5.86 Ratings00 Ratings
    Candidate ranking5.86 Ratings00 Ratings
    Candidate search6.37 Ratings00 Ratings
    Candidate development6.26 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and Paypro Workforce Management
    Feature
    ADP Workforce Now
    6.5
    425 Ratings
    17% below category average
    Paypro Workforce Management
    -
    Ratings
    Job Requisition Management7.5370 Ratings00 Ratings
    Company Website Posting7.4361 Ratings00 Ratings
    Publish to Social Media6.9290 Ratings00 Ratings
    Job Search Site Posting6.6323 Ratings00 Ratings
    Duplicate Candidate Prevention2.38 Ratings00 Ratings
    Applicant Tracking7.2365 Ratings00 Ratings
    Notifications and Alerts7.9386 Ratings00 Ratings
    Best Alternatives
    ADP Workforce NowPaypro Workforce Management
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Deputy
    Score7 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Harri
    Score6.9 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Workforce NowPaypro Workforce Management
    Likelihood to Recommend
    8.1
    (1106 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    7.2
    (82 ratings)
    10.0
    (2 ratings)
    Usability
    2.1
    (79 ratings)
    9.0
    (9 ratings)
    Availability
    7.3
    (14 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (477 ratings)
    8.0
    (18 ratings)
    In-Person Training
    8.2
    (9 ratings)
    -
    (0 ratings)
    Online Training
    5.8
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    10.0
    (1 ratings)
    Configurability
    6.4
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    6.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.4
    (767 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP Workforce NowPaypro Workforce Management
    Likelihood to Recommend
    ADP
    During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.
    Incentivized
    Read full review
    Paypro Workforce Management
    Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
    Incentivized
    Read full review
    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    Paypro Workforce Management
    • Setting up new employees is very easy and only takes a couple of minutes.
    • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
    Incentivized
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
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    Paypro Workforce Management
    • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
    • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
    • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
    Incentivized
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    Likelihood to Renew
    ADP
    The 12 primary users represent our core Human Resources, Payroll, and Finance operations teams. Within this group, HR managers use the platform to oversee employee lifecycle events, handle benefits administration, and process new-hire onboarding. The payroll specialists and finance staff manage bi-weekly payroll runs, direct deposits, tax compliance, and general ledger reporting. Additionally, a couple of operational team leads use administrative access to approve timesheets, track attendance, and monitor departmental PTO accruals.
    Read full review
    Paypro Workforce Management
    We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
    Incentivized
    Read full review
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
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    Paypro Workforce Management
    The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
    Incentivized
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    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
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    Paypro Workforce Management
    No answers on this topic
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    Paypro Workforce Management
    No answers on this topic
    Support Rating
    ADP
    this is my only down side of ADP, they dont transfer you around a lot (Good) and try to tackle the issue right there, but the english barrier is sometimes a huge brick that stands in the way, and can result in the wrong outcome. There has been times I have asked for someone else as I thought it was getting done wrong, and was still able to get the assistance I needed, just took me explaining it twice
    Incentivized
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    Paypro Workforce Management
    I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
    Incentivized
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    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
    Read full review
    Paypro Workforce Management
    No answers on this topic
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
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    Paypro Workforce Management
    No answers on this topic
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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    Paypro Workforce Management
    The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
    Incentivized
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    Alternatives Considered
    ADP
    They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not harder.
    Incentivized
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    Paypro Workforce Management
    We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
    Incentivized
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    Scalability
    ADP
    We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
    Read full review
    Paypro Workforce Management
    No answers on this topic
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
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    Paypro Workforce Management
    • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
    • It's cheaper than other payroll company.
    Incentivized
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    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app