ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Paycor
Score 7.2 out of 10
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Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
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Pricing
ADP Workforce Now
Paycor
Editions & Modules
Essential
Contact sales team
Enhanced
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Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
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Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Paycor
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
Optional
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
Paycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.
SO much better than Paycor. ADP [Workforce Now] has more of a backbone that Paycor does. It has its processes already in motion and it seems like their specialist who help us with any questions know all their stuff, unlike Paycor.
We have used Paycor in the past and it works similar to ADP but the interface just looks simpler. ADP is much better since there are numerous tutorials or helpful links to teach you how to use the software. The bridge also offers help from other users that have similar isssues.
I did not previously use this system, but our Sr. HR Generalist did, and I have been told Paycor was much more user friendly and did not require so much updating information in numerous areas. The platforms/pages "talked"/were synced much more efficiently
I have only used Paycor outside of ADP, but not from the human resources perspective. I was a regular employee there who used it to clock in and out, and check tax information. It was nice being able to easily access it over the phone rather than going to a computer as I was …
Well, we will be moving on from ADP. In terms of comparison, Bullhorn has the same shortcomings that ADP had. It's clunky and takes a lot of steps to minimal things. Lots of pretty colors and visual appeal but clunky to use. Akken is probably the worst system I've ever used. …
I do like ADP better. It has more functionality and I like the overall look and ease of use of the site. The only issue with ADP as compared to Paycor is that the amount of fees for things like amendments or previous quarter adjustments is extreme.
They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not …
We were looking at these vendors as options to change from ADP. They are still on a mainframe structure, while most competitors are on a cloud-based system.
ADP has been more user-friendly than our previous systems for both admins and users alike. But is a far cry from some of the newer, non-legacy software for payroll. Goodbye ADP.
I was not involved in evaluating Paycor vs anything else. We had ADP Workforce Now prior to Paycor and it got us by, but did not have near the functionality that Paycor does. It was also not user friendly and there was no point person you could talk to, as all the …
I have used both Paycom and ADP Workforce Now, among 3 to 4 other products and find that they promise similarities to Paycor, but that they do not deliver. Higher Fees and less offerings. Customer Support generally is not as good as Paycor's and both made multiple errors in …
All platforms provide similar services in our world. Some are just a bit better than others and offer different spins on things or nuances that make it just that much better for the end user. Paycor is that added nuance factor.
Overall, I prefer it to the bigger HRIS systems that I work with (ADP, Paycom, Paylocity) and would chose Paycor above those listed. I do prefer utilizing other Ben Admin Systems (Gusto, Rippling, Ease) for pulling general reports, usability, and customer service needs for …
Sales rep were really respectful. I felt with some other vendors they were a bit aggressive. The demo that was made in house was nice and the guy demonstrating it knew a lot about the system which made us more confident in the decision. Also, the ability of having all in one …
Verified User
Administrator
Chose Paycor
We were looking for a better employee and manager experience and better customer service.
Paycor was just the product that seemed to offer the most diversity of products and the easiest to use. Our previous software was too complicated when you needed to add a job code or change a benefit. Paycor makes these changes easy to do. The employee app was also the one …
ADP could not handle our business structure at all- when it came to the organizational chart, the occupational taxes, or the movement of employees from one payroll to another.
Paycor was able to provide us a much better experience with these issues
We selected Paycor because our previous company dropped the ball on important updates and even forgot to process a payroll. We wanted something that would be better to communicate with us.
Verified User
Director
Chose Paycor
ADP does have better tools than Paycor, but I think Paycor is easier to use than ADP for smaller company size.
Verified User
Executive
Chose Paycor
Better than ADP and Paychex, allowed for a much more comprehensive product.
ADP seemed to do everything we needed but the cost was out of reach. We've used ADI Time in the past. ADI time didn't have enough of the HR functionality that Paycor has.
I think Paycor is very comparable to other payroll companies out there. Their pricing was better than the previous company we used, which was ultimately the reason we switched payroll companies to begin with. The previous company didn't do upgrades very often and that is one …
From a cost perspective, Paycor competes well with Paylocity and with ADP but UltiPro is far more expensive. In terms of providing a sense of peace and confidence, Paycor ranks above ADP in my mind but below the others.
Some features of Paycor are better, such as open enrollment and the new hire wizard, but others are poor, such as the benefit administration and history.
I have used several other payroll and HRMS products in previous positions. I didn't select Paycor for my current job; it was already in place when I started, but I have found it to be user-friendly and efficient. I am happy with the process that we currently have in place. …
During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.
In my experience, Paycor is well suited for organizations such as my own where the hiring process and fairly straightforward. A company that values ease of use, consistency, and organization will have great results with Paycor Recruiting. The system is also especially helpful when a company like mine must frequently recruit for the same exact role over and over again. That is where the customizable templates really come into play! On the other hand, a company that has a more specialized or complex recruiting process may struggle with using the platform. If more advanced integrations or data analytics are required then they would likely need a platform that is more robust in those areas.
Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
Tax filings work fairly well for us and have always been accurate.
Administrative/C-Suite level of canned reports and dashboards
Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
this is my only down side of ADP, they dont transfer you around a lot (Good) and try to tackle the issue right there, but the english barrier is sometimes a huge brick that stands in the way, and can result in the wrong outcome. There has been times I have asked for someone else as I thought it was getting done wrong, and was still able to get the assistance I needed, just took me explaining it twice
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
They pale compared to ADP because they each have broken systems that do not flow from beginning to end. Another system is required to support all of the functions needed to process payroll. That puts too much on me, the person, instead of the system. We should work smarter, not harder.
They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Number wise, this takes field employees LESS time to execute their process THUS saving money in the field.
This takes the office staff MORE time to process what the field is doing and costing MORE money on an executive level as opposed to an hourly or field level.
The ROI was not considered while joining as the amount of employees involved necessitated a change in the previous system.
