The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Thomson Reuters CS Professional Suite
Score 6.7 out of 10
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Thomson Reuters CS Professional Suite is integrated tax and accounting software that manages the operations of legal firms. It is used to collect client data, and post finished tax returns, from managing client engagements to practice management.
RUN Powered by ADP® is well suited for small businesses, especially when the person doing payroll can use time savings that maintain or increase quality of payroll duties. If the payroll person has more spare time, they can take on more than RUN Powered by ADP® and can shop around for a cheaper bare-bones payroll service.
Fixed Assets. CS offers an excellent selection of built-in asset and depreciation related reports including Asset detail, asset list, property detail, and much much more. They also have a ton of forms such as 4255,4562,4792 and other worksheets in the application. All these reports can be easily customized, which allows you to specifically tailor them to your company's client. They can also be exported to Excel as well.
I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
Make it easier for the employees to track their used vacation and PTO hours.
Customization of some timestamp functions for a country other than the United States is relatively limited.
As well as the Spanish language does not have support or usability on the platform, which although it is not a major inconvenience if it slows down the use for some of our collaborators.
The only reason there is contemplation of switching would be because the project management site we use, BQE, is now offering GUSTO built into the website at a lower monthly cost. We are waiting to see how it runs before making any decisions though as it's just left beta.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
I give the rating of an 8 because the users in my company have little or no complaints when using the software. There are many features and add-ons for the program which allow for deep customization that they can tailor to each client individually which allows them to provide world-class services that help our firm succeed. On top of the features, implementation is seamless, and creating accounts is a breeze from the Administration side.
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
They are great, their support and knowledge in the implementation and after-sales service was really incredible.
Although the cost of its tailor-made reporting service is somewhat expensive and inflexible, once the survey was carried out and the plan was drawn up, it was fully fulfilled in a timely manner.
We miss a support in our native language, since we only find English as a means of contact with them.
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
We transferred over from Paychex back in 2018. Why? Why not? Although we had a personal payroll specialist, that person often changed. When we encountered tricky payroll issues due to new regulations, the administration process was cumbersome and unreliable. When we onboarded with ADP, the changeover was not only seamless, it was exceptionally easy. We were concerned that once this process was over, it might be challenging to work without a personal account manager. We gained so much all around. ADP has the expertise, tools, and products to help any small business thrive by handling the tough payroll stuff, so you can focus on your trade and growth. ADP was a game-changer in building trust with our staff, knowing their payroll was done correctly.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
By using RUN Powered by ADP® I get at least 20 hours a week of my time back by not having to deal with the day to day research on new legislation, tax reporting, etc.
RUN Powered by ADP® makes it easy to process payroll and I love Direct Deposit
RUN Powered by ADP® allows me to stand apart from my competition by having access to 401k for my team
I LOVE Workers Comp Pay by Pay - no surprises at the end of the year audit and it allows me to manage my cash better by paying workers comp each pay period
Not authorized to view the large scale picture of Thomson Reuters CS Suite on ROI, however, it has been a part of the business model for years with constant updates and is only getting more and more efficient as time goes on.
