ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.
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Paypro Workforce Management
Score 9.7 out of 10
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Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…
[ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
ADP does a great job of handling all tax filings, which removes a lot of complexity and headache for the business owner.
ADP has great reporting functions to facilitate analysis around labor costs.
The "employee access" function allows employees to directly view their pay stubs, or tax statements, update changes in personal information like address or direct deposit info, which cuts down on admin work for business owner and improves accuracy of employee records.
I'd like to see favorites added to the selection bar. There are normally only one or two items I need to find quickly but there are several click-throughs.
Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
Integration within the system. There are times when you change the information in the system then it randomly changes another section.
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
I've never really had to use the support for ADP mobile, so I would say that it is a great reason to give a good score. I believe the support that is put into keeping the application up to date and keeping the functionality of the application must be a focus of ADP, which is nice to see.
Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
ADP mobile is an extremely straightforward application in my opinion. Other apps are very similar though, offering an array of the same options. I wouldn't say the mobile application was the primary reason why we choose one service over another, but it is absolutely a must-have for choosing a system in general. I would say most applications we reviewed, specifically the Ceridian app, were very similar
Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.
Well it's only for my pay but I will admit I check my pay a lot more often and check more data than I have before. I was able to catch a mistake early on and get it fixed. I might not have done so as early with my previous app.
Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
