ADP ezLaborManager vs. Unanet ERP GovCon

Clocking in/out is easy on the multiple time punch options. Cleaning up punches is also easy when they need to be fixed due to power outages or internet outages. It also helps with approving time off requests by showing on a calendar anyone in that manager's team who might already have the day scheduled off.

Incentivized

As I said, Unanet is great for timekeeping and expense reporting. It's very easy to navigate and intuitive for my staff to use. On the other hand, reports are a challenge. The ones that are "canned" only come out as PDFs so I find I waste a lot of paper each month. Customized reports are better and come in Excel, but setting them up is not that easy. We've been working with Unanet just over a year. We went "live" effective 1/1/2017 and we're still avoiding the reporting functions even though that was one of the main reasons we purchased Unanet in the first place

Incentivized

• The interface of ADP ezLaborManager is simple to use, training only takes a couple of minutes for employees and a couple more for managers.
• Time off requests are simple to add to the system, review, and approve or deny. There is a space for comments so that managers and employees can communicate directly on the time off request.
• The employee and supervisor approval process confirms that the employees and managers agree on hours work to satisfy in errors in time before processing payroll.
• Importing ADP ezLaborManager to RUN Powered by ADP only takes a couple minutes allowing you to get started on processing your payroll in a fraction of the time compared to manual time cards.

Incentivized

• Near real-time visibility into project financials. As soon as the employees save their time for the day, you can get a good measure of project financial performance. Work authorizations are embedded into Unanet so unintentional overruns are virtually eliminated.
• Nice integration with the Joint Travel Regulations. It is easy to import the latest rate tables for both CONUS and OCONUS destinations.
• Good customer support and highly responsive. Webinars on new features are free and broadcast on a regular basis. Feedback to suggestions for new features are addressed in a very timely fashion.
• It is easy to structure Unanet to support DCAA practices to be able to get approval for cost plus jobs.
• With exports to .csv files, it is easy to extract data for further analysis beyond the relatively rich built-in reporting features.

Incentivized

• To cancel or delete a recurring schedule has too many steps for the managers to do so they ask me to do their updates for them.
• Having several places to make updates is good but also can be bad. When you call ADP, everyone you talk with does things the way they were taught which in turns is you get a different answer. Then you have to remember, how did they do that again?
• Sometimes less is more. If you update in one area, it does not cross over to another area that it may be tied to, then it's like you are doing double the work.

Incentivized

• Adding hours for subcontractors must be done via import because the hours don't update on the reporting if put in via vendor invoice.
• Make posting dates less complex.
• Should be easier to figure out roles needed for managers in the organization.

Incentivized

Still have some issues with it but usage seems to improve

Incentivized

ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.

Incentivized

The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.

Every time I have reached out to customer support, they have been very helpful and resolved my issue very quickly and efficiently

Incentivized

The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.

Incentivized

Should have had a project manager from ADP to assist.

Incentivized

We use ADP Workforce Now for our U.S.-based employees and overall for reporting and information storing ADP is better. However, the customer service of ezLaborManager may be a little better. Also the sister program to process payroll at work is light years ahead of Workforce Now.

We were previously using Deltek GCS. Deltek stopped the support for this software so we were forced to change to a new product. We reviewed Costpoint, a Microsoft product and Unanet. We selected Unanet because it had all of the features we were looking for in a new software and it was very user-friendly.

Incentivized

• ADP ezLaborManager saves time, as time sheets are all in the system and can be processed easily with payroll.
• Reporting makes it easy to look into any discrepancies related to time cards.
• The process of reconciliation of subcontractors' billing is easier.

Incentivized

• Unanet has had a very significant ROI on several fronts. Our payroll department spends much less time managing and processing time in general.
• Unanet has allowed all of the project managers teams bill on a much more granular level which has saved significant time over the previous Excel based processes of gathering project level data.
• Using Unanet companywide has also saved many hours of time that were previously spent translating data from other platforms, and consolidating data via Excel for reporting purposes. Using the same tool (Unanet) with the included reports has saved significant time and hassle which has had an enormous impact on the ROI of Unanet.

Incentivized