Adobe Workfront vs. Opal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 7.7 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Opal
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Opal is a platform for brands, used to plan, create, and calendar their content - across teams and channels. Opal aims to enable tight alignment and high levels of efficiency. Marketing teams from companies such as Starbucks, Microsoft, and Target use Opal to collaborate, plan, and visualize, while ensuring an always-unified brand voice. Users can: Plan every facet of the brand experience, to ensure consistency throughout every moment and across every…
$8.29
per month
Pricing
Adobe WorkfrontOpal
Editions & Modules
No answers on this topic
Opal Pro
$8.29
per month
Opal
Free Forever
Teams Pro
Custom Pricing
per month
Offerings
Pricing Offerings
Adobe WorkfrontOpal
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe WorkfrontOpal
Features
Adobe WorkfrontOpal
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
8.6
Ratings
12% above category average
Opal
-
Ratings
Task Management10.00 Ratings00 Ratings
Resource Management9.00 Ratings00 Ratings
Gantt Charts9.00 Ratings00 Ratings
Scheduling8.00 Ratings00 Ratings
Workflow Automation8.00 Ratings00 Ratings
Team Collaboration8.00 Ratings00 Ratings
Support for Agile Methodology8.00 Ratings00 Ratings
Support for Waterfall Methodology6.50 Ratings00 Ratings
Document Management6.80 Ratings00 Ratings
Email integration10.00 Ratings00 Ratings
Mobile Access8.00 Ratings00 Ratings
Timesheet Tracking10.00 Ratings00 Ratings
Change request and Case Management9.00 Ratings00 Ratings
Budget and Expense Management10.00 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
6.0
Ratings
23% below category average
Opal
-
Ratings
Quotes/estimates5.10 Ratings00 Ratings
Invoicing6.10 Ratings00 Ratings
Project & financial reporting6.40 Ratings00 Ratings
Integration with accounting software6.40 Ratings00 Ratings
Best Alternatives
Adobe WorkfrontOpal
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Adobe Marketing Cloud
Adobe Marketing Cloud
Score 9.4 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
Brandfolder
Brandfolder
Score 9.0 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
Adobe Marketing Cloud
Adobe Marketing Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe WorkfrontOpal
Likelihood to Recommend
8.9
(0 ratings)
9.2
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
In-Person Training
5.0
(0 ratings)
-
(0 ratings)
Online Training
8.9
(0 ratings)
-
(0 ratings)
Implementation Rating
8.3
(0 ratings)
-
(0 ratings)
Configurability
5.0
(0 ratings)
-
(0 ratings)
Ease of integration
1.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.2
(0 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe WorkfrontOpal
Likelihood to Recommend
Workfront enables us to manage all our projects effectively while providing a comprehensive overview of team resources. The Resource Planner helps the team identify their capacity to determine whether they are over- or under-allocated. This information is crucial for project planning and ensuring team members do not experience burnout.
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If a team can afford to pay for Opal and dedicate resources to properly onboard everyone and maintain organization, I'd absolutely highly recommend it.
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Pros
  • Routing. Workfront's capabilities to route tasks to multiple people far exceeds the capabilities of SharePoint in terms of back-end configuration required and ability to track task status.
  • Form Creation. Workfront forms have a better UX than SharePoint as well as the ability to customize forms based on certain responses.
  • Project Management Tracking & Reporting. The ability to track task and project statuses and send reminders/alerts when parameters are set are very helpful. Additionally, the reporting capabilities are very helpful when tracking multiple projects across multiple functions to deliver to leadership.
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  • Allows me to present visuals of content that's easy to understand.
  • Review processes are made simple and are streamlined.
  • Helps me stay within character count when planning content.
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Cons
  • Notifications (sometimes I am emailed when I am tagged, other times I am not)
  • Certain file formats do not render correctly in Workfront Proof (eg, .XLS files)
  • It can be difficult to manage projects if you have not been assigned the correct permissions.
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  • I would love it if Opal integrated social publishing into their tool.
  • It would be beneficial if at least some basic analytics were brought back into the tool so we could then review content performance within the same tool as creative teams.
  • I've felt like at times the process of creating and sharing presentations was a bit tedious. It'd be nice if was a bit simpler.
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Likelihood to Renew
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
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No answers on this topic
Usability
For my needs, it's easy to jump in and out of, make changes and update projects, and check in with my employers. I haven't used to it create my own projects, they're created by my employer as we go, I suspect it's not hard to use in that way, but I don't have first-hand knowledge.
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No answers on this topic
Reliability and Availability
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
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No answers on this topic
Performance
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
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No answers on this topic
Support Rating
I haven't directly interacted with the Workfront support team, but my sense, from speaking to the person in our organization who's job this is, is that they are generally very responsive to support requests, and very supportive an pro active in making sure that those requests are taken care of in a timely manner.
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No answers on this topic
In-Person Training
It was from my boss, not a rep from AtTask.
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No answers on this topic
Online Training
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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No answers on this topic
Implementation Rating
We have implemented and integrated Workfront into three departments (R&D, Marketing, and IT). All have experience overall performance gains in productivity. R&D has developed a record number of new products, while streamlining and reducing workloads. Complex projects are now easily managed and delivered. Marketing has expanded the management of media and collateral, implemented more campaigns and increase brand value. IT projects are all now visible and managed. Helpdesk is being converted to the system allowing for better visibility and management of day to day requests from our growing company
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No answers on this topic
Alternatives Considered
While I consider Jira to have a somewhat different targeted use case from Adobe Workfront, they definitely overlap in some of their capabilities. As mentioned earlier, I find that Adobe Workfront is better at tracking progress and managing resources for larger projects that cross a number disparate teams or stakeholders. Meanwhile, Jira is better for tracking individual projects within a single team or smaller tasks, something that can be a bit harder to do at scale in Adobe Workfront.
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I've used Percolate and it's said to be a competitor of Opal, but in reality, it's a tool I've struggled with. It's fine for day-to-day scheduling and publishing, but lacks the flexibility and functionality of Opal. Opal really feels like it was built by storytellers where Percolate feels like it was built purely by an engineering team.
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Scalability
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
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No answers on this topic
Return on Investment
  • Positive - we get more work done in a timely fashion because all team members are using Workfront.
  • Negative - projects can get held up quickly due to user error (e.g., someone not using Workfront or checking notifications)
  • Positive - we have a good gauge of where personally we are with projects, and how are team members are spending their time.
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  • Always ahead of the game when it comes to planning
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ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning

Opal Screenshots

Screenshot of Preview content exactly as it will appear in market to the audience. Collaborate with teammates and track changes in the  Chat & Activity window.Screenshot of View scheduled Moments across all campaigns on the Calendar -- by day, week, or month.Screenshot of Plan marketing content and campaigns using Boards, a free-form space for brainstorming, briefing, and scenario planning.