TrustRadius: an HG Insights company

Adobe Real-Time Customer Data Platform vs. Pulsar RESEARCH

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Real-Time CDP

    Score8.1 out of 10
    N/AAdobe's Real-Time Customer Data Platform allows marketers to collect, normalize, and unify known and pseudonymous consumer and professional data into real-time profiles. These person or account-based profiles then power B2B, B2C, and hybrid customer experiences at scale.N/A

    Pulsar RESEARCH

    Score9 out of 10
    N/APulsar RESEARCH, from Pulsar headquartered in London, includes continuous and one-off research programs integrating quantitative and qualitative methodologies, to turn audience data into strategic insight.N/A
    Pricing
    Adobe Real-Time CDPPulsar RESEARCH
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Real-Time CDPPulsar RESEARCH
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAdobe offers three tiers of Real-Time CDP tailored for any type of business wanting to power their customer experience management strategy with unified customer data. The Business-to-Consumer Edition is for B2C brands wanting to personalize experiences for consumers. The Business-to-Business Edition is for B2B brands wanting to personalize experiences for leads and accounts. The Business-to-Person Edition is for combined B2C and B2B brands wanting to personalize experiences for the same person across all lines of business.—
    More Pricing Information
    Community Pulse
    Adobe Real-Time CDPPulsar RESEARCH
    Considered Both Products
    Adobe
    No answer on this topic
    Pulsar
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    79%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Best Alternatives
    Adobe Real-Time CDPPulsar RESEARCH
    Small Businesses
    Twilio Segment
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Treasure Data
    Score9 out of 10
    No answers on this topic
    Enterprises
    Treasure Data
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Real-Time CDPPulsar RESEARCH
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Adobe Real-Time CDPPulsar RESEARCH
    Likelihood to Recommend
    Adobe
    In any scenario where we have a unique offline and online 'Person ID,' we are able to see great results with profile stitching within CDP. In cases where we do not have a unique Person ID between datasets, we find ourselves at a point where we would need to change our architecture to have the same Person ID to see results.
    Incentivized
    Read full review
    Pulsar
    Pulsar is well suited for delivering social listening campaign insights and reporting over a longer period of time. The information and report we create are great... eventually, but it takes a long time to feel like they have gathered enough content that we can readily use. If they were able to speed up the delivery of the data and insights that would be incredibly helpful for our teams in many instances where we have a short runway to providing insights for our clients.
    Incentivized
    Read full review
    Pros
    Adobe
    • Real time segmentation and profiling on high volume of customer data
    • Integration of various customer data sources, ranging from CRM, Web Analytics, EDL and other custom sources
    • Data governance of customer data in the platform, down to attribute based access controls
    • Activation across paid media, marketing automation and experience optimization platforms
    • Easy to use interface for marketers
    Incentivized
    Read full review
    Pulsar
    • Social listening across multiple platforms
    • Identifies target audiences with easily understood data visualizations
    • Provides customizable, engaging reports with impressive quality assets
    Incentivized
    Read full review
    Cons
    Adobe
    • Some features that are not yet released to all customers are necessary to manage cases like device sharing
    • The methodology of how data is stored and manage is relatively unique and requires some ramp-up to fully understand
    • There are some areas, like deduplication, where the platform doesn't provide the flexibility one would expect
    Incentivized
    Read full review
    Pulsar
    • Pulsar is awesome. However it would be great if they were able to pull data and insights across a few other social platforms that we know our targets are using.
    • Having easily accessible "Hot To" videos on platform use would have definitely helped us get off the ground faster.
    • They should do away with the need to have to use boolean information in order to access deeper dives into searches.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Adobe Real-Time Customer Data Platform quickly becomes a must-have once you are through the "build it" phase. Direct integration with a wide variety of disparate systems makes it a difficult proposition to remove once users are trained in its various systems and fully bought into the strategy behind its use. Support for a wide range of teams is helpful in adoption and continued use of Adobe Real-Time Customer Data Platform - everyone in data engineering, martech, frontend marketing can find a use case to pursue.
    Incentivized
    Read full review
    Pulsar
    No answers on this topic
    Usability
    Adobe
    Activation - great Segmentation - in UI, there should be the possibility of writing advanced code Tags. Both Mobile and Desktop Data Ingestion - might be pain in the ass. Changing one customer attribute is time-consuming. It should be some super admin or some feature. One user can change some customers' attributes easily. Data Transformation - Maybe there are some modules for that in AJO?
    Incentivized
    Read full review
    Pulsar
    No answers on this topic
    Alternatives Considered
    Adobe
    Its my favorite tool in the entire Adobe Experience Platform ecosystem. I thought that its important to be connected with your customers and the best way to do it its to have a really good description to reveal what they like and prefer, that's the most important thing, so that's why I like Adobe Real-Time CDP
    Incentivized
    Read full review
    Pulsar
    Pulsar does an excellent job standing up to and standing out from their competition. The thing that attracted us to the platform is its ongoing platform updates and improvements. A lot of SAS platforms get people to sign up and then they don't continue to refine their platform. They don't stay ahead of the curve in delivering leading-edge solutions. Pulsar has continued to modify and expand its solutions. That's really important - especially when you are recommending platform investments for your company... that last thing you want is to talk something up and then it doesn't deliver. Pulsar definitely has delivered.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • it has allowed us to gain more insights into our profiles
    • we have been able to manage our schemas with ease
    Incentivized
    Read full review
    Pulsar
    • Ease of use
    • Great data visualization options
    • Increased client engagement during reporting and presentations
    Incentivized
    Read full review
    ScreenShots

    Adobe Real-Time CDP Screenshots

    Screenshot of Adobe Real-Time Customer Data Platform Profiles by Data SourceScreenshot of Adobe Real-Time Customer Data Platform Profiles and SegmentsScreenshot of Adobe Real-Time Customer Data Platform Customer ProfileScreenshot of Adobe Real-Time Customer Data Platform Scoring Summary