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Adobe Experience Platform Launch vs. Tealium Customer Data Hub

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Experience Platform Launch

    Score5.1 out of 10
    N/AAdobe Experience Platform Launch is a new "next-gen" tag management solution. Like Adobe's other tag management product, Dynamic Tag Manager, Launch is based on the acquisition of Satellite from Search Discovery in 2013. But Launch is built to facilitate a more open, integrated marketing technology stack. Launch plays nicely with Adobe and non-Adobe products. It includes an open API and a catalog of extensions (like an app store of pre-built integrations to other platforms) so that data can flow…N/A

    Tealium Customer Data Hub

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    Adobe Experience Platform LaunchTealium Customer Data Hub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Experience Platform LaunchTealium Customer Data Hub
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe Experience Platform LaunchTealium Customer Data Hub
    Considered Both Products
    Adobe
    Chose Adobe Experience Platform Launch
    Adobe Experience Platform Launch, compared to the other competitors in the market, offers a better user experience due to a very intuitive interface and the ability to use many different configuration options in a straightforward manner. Also, the management of errors and …
    Incentivized
    Chose Adobe Experience Platform Launch
    Great integration with Adobe Analytics, flexibility, ease of use.
    Incentivized
    Tealium
    Chose Tealium Customer Data Hub
    Tealium Customer Data Hub is the clear leader in real-time capabilities, its platform agnostic approach means that it works well with everybody and doesn't require necessary features to be built or still be on the roadmap, or require custom workarounds to function.
    Incentivized
    Chose Tealium Customer Data Hub
    Tealium offers integrations between our various tech stack vendors without having to go "all-in" with one specific SaaS company.
    Incentivized
    Chose Tealium Customer Data Hub
    Tealium is a solid CDP vendor with leading capabilities when it comes to data collection and distribution in real-time (sub-sec) compared to other evaluated vendors. Tealium Customer Data Hub's ease of ingesting new data with limited additional configuration required compared …
    Incentivized
    Chose Tealium Customer Data Hub
    I have experience with Adobe Launch, GTM, and also just the olden days of directly implementing analytics on a page. I even remember when Tealium Customer Data Hub first came on the market. Digital marketers like myself were skeptical back then, but after a few years working …
    Incentivized
    Chose Tealium Customer Data Hub
    They all have their positives and negatives. Obviously Launch provides more support for Adobe Analytics implementation and GTM for Google Analytics. Tealium can hold it's own, and it's relatively easy to use. Just wish it gives us more customization ability with Adobe Analytics.
    Incentivized
    Chose Tealium Customer Data Hub
    Tag library
    Consent manager
    Reuse of libraries
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    99%
    Would buy again
    81 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    97%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    98%
    Happy with the feature set
    80 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    93%
    Lived up to sales and marketing promises
    52 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    88%
    Implementation went as expected
    60 Answers
    Features
    Adobe Experience Platform LaunchTealium Customer Data Hub
    Security
    Comparison of Security features of Adobe Experience Platform Launch and Tealium Customer Data Hub
    Feature
    Adobe Experience Platform Launch
    7.8
    12 Ratings
    2% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Role-based user permissions7.812 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Adobe Experience Platform Launch and Tealium Customer Data Hub
    Feature
    Adobe Experience Platform Launch
    7.8
    14 Ratings
    1% below category average
    Tealium Customer Data Hub
    8.2
    12 Ratings
    1% below category average
    Tag library8.513 Ratings9.012 Ratings
    Tag variable mapping7.914 Ratings8.012 Ratings
    Ease of writing custom tags7.714 Ratings8.012 Ratings
    Rules-driven tag execution8.214 Ratings9.112 Ratings
    Tag performance monitoring7.512 Ratings4.311 Ratings
    Page load times7.613 Ratings8.911 Ratings
    Mobile app tagging7.812 Ratings8.05 Ratings
    Library of JavaScript extensions7.413 Ratings9.911 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of Adobe Experience Platform Launch and Tealium Customer Data Hub
    Feature
    Adobe Experience Platform Launch
    8.0
    14 Ratings
    1% above category average
    Tealium Customer Data Hub
    -
    Ratings
    Event tracking8.614 Ratings00 Ratings
    Mobile event tracking7.711 Ratings00 Ratings
    Data distribution management7.911 Ratings00 Ratings
    Universal data layer8.513 Ratings00 Ratings
    Automated error checking7.410 Ratings00 Ratings
    Best Alternatives
    Adobe Experience Platform LaunchTealium Customer Data Hub
    Small Businesses
    Google Tag Manager
    Score8.8 out of 10
    Twilio Segment
    Score8.3 out of 10
    Medium-sized Companies
    Google Tag Manager
    Score8.8 out of 10
    Treasure Data
    Score9 out of 10
    Enterprises
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    Treasure Data
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Experience Platform LaunchTealium Customer Data Hub
    Likelihood to Recommend
    8.6
    (14 ratings)
    8.2
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (20 ratings)
    Usability
    8.3
    (13 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    7.0
    (13 ratings)
    8.5
    (81 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Adobe Experience Platform LaunchTealium Customer Data Hub
    Likelihood to Recommend
    Adobe
    It's great for reporting and putting data in one place. Building real-time profiles can help a business run better by understanding what is going on with its customers. I do not believe this would be as necessary for small businesses but would be good to implement with growth. I also wouldn't recommend this if you weren't going to put the work into fully utilizing their features.
    Incentivized
    Read full review
    Tealium
    For more suited, I'll say highly regulated industry around data like healthcare, insurance, finance, where Tealium can be very helpful and for clients that don't have much different channels where they interact with their clients. So companies that only sell on internet and are a small company, I can see Tealium being the best usage for these clients, for these companies.
    Incentivized
    Read full review
    Pros
    Adobe
    • Easy and intuitive interface
    • Having different environments for development and testing
    • Simple integration of other tools by using the built-in connectors
    • Vast pallet of options to use as trigger and actions of the rules
    • Great flexibility for the user
    Incentivized
    Read full review
    Tealium
    • Simple tag management that is tough to beat. So many solutions that are incredibly simple to setup and gather data for.
    • Security around the data is key and Tealium excels in this area.
    • The speed impact of the tag setup is key to optimizing and allowing our web properties to run more effectively, which is a better experience for the end user.
    Incentivized
    Read full review
    Cons
    Adobe
    • The right amount of video tutorials.
    • While using Luma for learning purposes, it's hard because we do not have access to edit the script at the code end. If this is shown how we can extract data while we are learning it makes people learn faster.
    Incentivized
    Read full review
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    No answers on this topic
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Usability
    Adobe
    Adobe Experience Platform Launch is a difficult product to learn but once learnt, easy to jump from beginner to experienced level user very quickly. Every area of the product seems designed for the user, which translates to it being very usable and flexible. Product settings are always where you expect them to be, which makes things a lot easier to get used to!
    Incentivized
    Read full review
    Tealium
    Tealium iQ Tag Management System does exactly what it is intended for, it manages vendortags. Changes can be made to websites and apps in minutes. The frontend is well structured, updates are easy to carry out, and Tealium support is available at all times.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Performance
    Adobe
    No answers on this topic
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Support Rating
    Adobe
    They are quick to respond and are part of the reason why this resource is such a great tool. I am able to get the response and feedback I need with any issue or when trying to learn how to use a new tool properly. Really grateful for their responsiveness
    Incentivized
    Read full review
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Online Training
    Adobe
    No answers on this topic
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    I was not actively involved in the process of actually buying the tool. What I know is that Adobe Experience Platform Launch covered "the majority of our tickbox." Moreover, our responsible people really enjoyed the discussions with the people from adobe and were reassured that what we need can and will be delivered on the agreed dates.
    Incentivized
    Read full review
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Professional Services
    Adobe
    No answers on this topic
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Improves ROI by allowing better data metrics to see what works/ doesn't work.
    • Increases productivity or number of emails sent out and drafted.
    • Decreases the amount of time it takes to draft emails and programs.
    Incentivized
    Read full review
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
    Read full review
    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard