TrustRadius: an HG Insights company

Adobe Commerce vs. Zoho Commerce

Save this comparison

Save this comparison

Adobe Commerce

42 Reviews and Ratings

Zoho Commerce

1 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Commerce

    Score8.1 out of 10
    		N/AAdobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…N/A

    Zoho Commerce

    Score8.3 out of 10
    		N/AZoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.

    $22

    per month Billed Annually

    Pricing
    Adobe CommerceZoho Commerce
    Editions & Modules
    No answers on this topic
    Commerce Starter
    $22
    per month Billed Annually
    Professional
    $60
    per month Paid Annually
    Advanced
    $140
    per month Paid Annually
    Offerings
    Pricing Offerings
    Adobe CommerceZoho Commerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.Zoho Commerce offers a free trial for 30 days, after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget & scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. Pricing details are outlined below: - Commerce Starter: $22/month (billed annually), $27/month (billed monthly), for 2,000 customer accounts & 2,000 products. - Commerce Pro: $60/month (billed annually), $75/month (billed monthly), for unmetered customer accounts & 10,000 products. - Commerce Advanced: $140/month (billed annually), $175/month (billed monthly), for unmetered customer accounts & 50,000 products.
    More Pricing Information
    Community Pulse
    Adobe CommerceZoho Commerce
    Considered Both Products
    Adobe
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    Adobe CommerceZoho Commerce
    Online Storefront
    Comparison of Online Storefront features of Adobe Commerce and Zoho Commerce
    Feature
    Adobe Commerce
    7.6
    34 Ratings
    3% below category average
    Zoho Commerce
    -
    Ratings
    Product catalog & listings8.233 Ratings00 Ratings
    Product management9.034 Ratings00 Ratings
    Bulk product upload8.829 Ratings00 Ratings
    Branding6.130 Ratings00 Ratings
    Mobile storefront5.232 Ratings00 Ratings
    Product variations7.132 Ratings00 Ratings
    Website integration9.132 Ratings00 Ratings
    Visual customization9.034 Ratings00 Ratings
    CMS6.133 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Adobe Commerce and Zoho Commerce
    Feature
    Adobe Commerce
    6.2
    33 Ratings
    21% below category average
    Zoho Commerce
    -
    Ratings
    Abandoned cart recovery5.228 Ratings00 Ratings
    Checkout user experience7.133 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Adobe Commerce and Zoho Commerce
    Feature
    Adobe Commerce
    6.3
    33 Ratings
    27% below category average
    Zoho Commerce
    -
    Ratings
    eCommerce security6.333 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Adobe Commerce and Zoho Commerce
    Feature
    Adobe Commerce
    7.3
    32 Ratings
    5% below category average
    Zoho Commerce
    -
    Ratings
    Promotions & discounts7.332 Ratings00 Ratings
    Personalized recommendations8.129 Ratings00 Ratings
    SEO6.429 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Adobe Commerce and Zoho Commerce
    Feature
    Adobe Commerce
    8.9
    34 Ratings
    10% above category average
    Zoho Commerce
    -
    Ratings
    Multi-site management10.027 Ratings00 Ratings
    Order processing8.233 Ratings00 Ratings
    Inventory management8.233 Ratings00 Ratings
    Shipping8.931 Ratings00 Ratings
    Custom functionality9.133 Ratings00 Ratings
    User Ratings
    Adobe CommerceZoho Commerce
    Likelihood to Recommend
    7.3
    (42 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe CommerceZoho Commerce
    Likelihood to Recommend
    Adobe
    No answers on this topic
    Zoho
    No answers on this topic
    Pros
    Adobe
    • The ease of use with page builder requiring no developer skills to maintain most of our pages.
    • The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful.
    • Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost.
    Incentivized
    Angela Maynard
    Director eCommerce
    Read full review
    Zoho
    No answers on this topic
    Cons
    Adobe
    No answers on this topic
    Zoho
    No answers on this topic
    Likelihood to Renew
    Adobe
    No answers on this topic
    Zoho
    No answers on this topic
    Usability
    Adobe
    No answers on this topic
    Zoho
    No answers on this topic
    Support Rating
    Adobe
    No answers on this topic
    Zoho
    No answers on this topic
    Online Training
    Adobe
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    Adobe
    Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages.
    Incentivized
    Jeff Montgomery
    CTO
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Adobe
    • Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level
    • Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business.
    • Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business.
    Incentivized
    Jeff McRitchie
    Vice President of Ecommerce
    Read full review
    Zoho
    No answers on this topic
    ScreenShots

    Zoho Commerce Screenshots

    Product screenshot