Adobe Commerce

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Commerce	Score 8.0 out of 10	N/A	Adobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…	N/A

Pricing

Adobe Commerce

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Adobe Commerce
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Must contact sales team for pricing.

More Pricing Information

Community Pulse
	Adobe Commerce
Considered Both Products	Adobe Commerce Verified User Director Chose Adobe Commerce Open source nature of Magento was a key consideration, particularly when launching in new markets. Cost is another key factor here and the GMV model is an important enabler for us as we continue to grow. Adobe Commerce is highly extensible and advanced customization and … Incentivized Helpful? Verified User Manager Chose Adobe Commerce more alignment to biz and since we were using already AEM Incentivized Helpful? Verified User Account Manager Chose Adobe Commerce Adobe Commerce offer the best combination of power and adaptability to meet our business ojectives Incentivized Helpful? Verified User Employee Chose Adobe Commerce Shopify is just better. In my opinion, it can save quotes, have different pricing for resellers, have multiple catalogues, do blogs, change the website, etc. It feels like Shopify is designed to do everything and does it all quite well overall, whilst Magento is for one thing … Incentivized Helpful? Verified User Analyst Chose Adobe Commerce Shopify has the bad habit of charging transaction fees unless you use Shopify Payments, and this aspect only is usually a no-go if you have a big eCommerce to handle. Salesforce has very similar capabilities and probably has a better ecosystem, but it's customization capability … Incentivized Helpful? JM Jeff Montgomery CTO Chose Adobe Commerce Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way … Incentivized Helpful? Verified User Administrator Chose Adobe Commerce Shopify and BigCommerce are great if you are a small business that is creating your first business and don't have many Skus or complex pricing. For us, having over 2 million Skus and a very complex inventory management of those Skus, Adobe Commerce (Magento Commerce) being … Incentivized Helpful? FM Frank Mair Technical Specialist Chose Adobe Commerce Great balance of flexibility and power features. Also great B2B functionality and multi store and multi source inventory options. Helpful? Marco Casieri E-Commerce Manager Chose Adobe Commerce Magento comes as an enterprise platform, other platforms match smaller projects better. Incentivized Helpful? Joseph Rounds Senior Software Engineer Chose Adobe Commerce Easy of customization lacks recurring options limited by Magento plugins. Incentivized Helpful? Jeff Moriarty Digital Marketing Manager Chose Adobe Commerce While Magento is more customizable, all the main features I need can be done through Shopify and the cost is $300 per month instead of the $4,000 in development I am spending and the $600 in hosting per month. Incentivized Helpful? Verified User C-Level Executive Chose Adobe Commerce Magento was far superior in terms of its global abilities... It excels in offering multi-currency/language/warehouse/credit card payments. Incentivized Helpful? .Kim Murphy Owner Chose Adobe Commerce Magento Commerce Cloud is much more robust then Magento Open Source for e-commerce online stores who have a lot of orders and need a lot of security and speed. Using one of the common smaller web hosts, or even your own web servers, might not be up to par when your company has … Incentivized Helpful? Verified User Strategist Chose Adobe Commerce Magento is the most flexible solution with our internal business needs and it integrates well with all of the third-party services we use like Salesforce, Google Analytics, etc. Incentivized Helpful? Verified User Account Manager Chose Adobe Commerce Our procurement team chose Magento over the alternatives we considered primarily because of the level of personalization it offers and because of the level of ownership and security it offers. Incentivized Helpful? Verified User Employee Chose Adobe Commerce For my current position, we only use Magento. Incentivized Helpful? Jeff McRitchie Vice President of Ecommerce Chose Adobe Commerce Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, … Incentivized Helpful? Verified User Executive Chose Adobe Commerce Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with W… Incentivized Helpful? Steffany Winkelmann Email Marketing Analyst Chose Adobe Commerce I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the … Incentivized Helpful? Brad Ranks Director of Technology Chose Adobe Commerce Magento is solid and has a proven track record with years and years of backing. There are tons of plugins and customizations available in the market. It really depends on your specific environment though, since a ".net shop" may want to stick with the same server … Incentivized Helpful? Zach Shelley Senior Marketing Project Manager Chose Adobe Commerce 3dcart and Shopify are basic placeholder platforms used either to help wireframe projects that will eventually move to other platforms or were legacy platforms migrated to Magento after acquisitions. 3dcart provided an easier Customer Service Agent interface but failed to … Incentivized Helpful? Verified User General Manager Chose Adobe Commerce Magento: Scalable Expensive to maintain and modify Incentivized Helpful?

Features

Adobe Commerce

Online Storefront

Comparison of Online Storefront features of Product A and Product B
	Adobe Commerce 7.7 34 Ratings 2% below category average
Product catalog & listings	8.433 Ratings
Product management	9.034 Ratings
Bulk product upload	8.629 Ratings
Branding	6.230 Ratings
Mobile storefront	5.432 Ratings
Product variations	7.232 Ratings
Website integration	9.232 Ratings
Visual customization	9.034 Ratings
CMS	6.233 Ratings

Online Shopping Cart

Comparison of Online Shopping Cart features of Product A and Product B
	Adobe Commerce 6.3 33 Ratings 20% below category average
Abandoned cart recovery	5.428 Ratings
Checkout user experience	7.233 Ratings

Online Payment System

Comparison of Online Payment System features of Product A and Product B
	Adobe Commerce 6.6 33 Ratings 23% below category average
eCommerce security	6.633 Ratings

eCommerce Marketing

Comparison of eCommerce Marketing features of Product A and Product B
	Adobe Commerce 7.5 32 Ratings 3% below category average
Promotions & discounts	7.632 Ratings
Personalized recommendations	8.229 Ratings
SEO	6.829 Ratings

eCommerce Business Management

Comparison of eCommerce Business Management features of Product A and Product B
	Adobe Commerce 9.0 34 Ratings 12% above category average
Multi-site management	10.027 Ratings
Order processing	8.433 Ratings
Inventory management	8.433 Ratings
Shipping	8.831 Ratings
Custom functionality	9.233 Ratings

Best Alternatives
	Adobe Commerce
Small Businesses	Ecwid by Lightspeed Score 10.0 out of 10
Medium-sized Companies	Shopify Plus Score 9.1 out of 10
Enterprises	IBM Digital Commerce Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	Adobe Commerce
Likelihood to Recommend	7.6 (42 ratings)
Likelihood to Renew	9.0 (9 ratings)
Usability	4.0 (2 ratings)
Availability	10.0 (2 ratings)
Performance	9.0 (1 ratings)
Support Rating	8.0 (1 ratings)
Online Training	8.0 (2 ratings)
Implementation Rating	8.0 (1 ratings)

User Testimonials
	Adobe Commerce
Likelihood to Recommend	Adobe Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based. That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays. Incentivized Verified User Anonymous Read full review
Pros	Adobe The ease of use with page builder requiring no developer skills to maintain most of our pages. The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful. Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost. Incentivized AM Angela Maynard Director eCommerce Read full review
Cons	Adobe Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers. Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations. Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Adobe It has the best overall price point. It is super cheap and the connection between our ERP system is unmatched by any other Ecommerce sites we have talked with. We honestly can't get this level of complex customization without having to spend a fortune somewhere else. It is able to do everything we need it to do for the right price. Incentivized Verified User Anonymous Read full review
Usability	Adobe Being unable to store quotes for later was annoying. People called up expecting to pay there and then, and having to place them on hold whilst you added items to the basket and input all their customer information in was annoying for them and us, making us look unprofessional. Incentivized Verified User Anonymous Read full review
Support Rating	Adobe The technical service was impeccable. They were on point and were very knowledgeable. Verified User Anonymous Read full review
Online Training	Adobe Great value for an flexible, open source platform. Verified User Anonymous Read full review
Alternatives Considered	Adobe Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages. Incentivized JM Jeff Montgomery CTO Read full review
Return on Investment	Adobe Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business. Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business. Incentivized Jeff McRitchie Vice President of Ecommerce Read full review
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