TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Commerce

    Score8.1 out of 10
    N/AAdobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…N/A

    Ecwid by Lightspeed

    Score10 out of 10
    N/AEcwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any…

    $5

    per month

    Pricing
    Adobe CommerceEcwid by Lightspeed
    Editions & Modules
    No answers on this topic
    Starter
    $5
    per month
    Venture
    $30
    per month
    Business
    $55
    per month
    Unlimited
    $130
    per month
    Offerings
    Pricing Offerings
    Adobe CommerceEcwid by Lightspeed
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsMust contact sales team for pricing.A 16% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Adobe CommerceEcwid by Lightspeed
    Considered Both Products
    Adobe
    No answer on this topic
    Ecwid
    Chose Ecwid by Lightspeed
    We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition …
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    16 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    82%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    14 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    10 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Adobe CommerceEcwid by Lightspeed
    Online Storefront
    Comparison of Online Storefront features of Adobe Commerce and Ecwid by Lightspeed
    Feature
    Adobe Commerce
    7.6
    34 Ratings
    3% below category average
    Ecwid by Lightspeed
    8.7
    12 Ratings
    10% above category average
    Product catalog & listings8.233 Ratings9.712 Ratings
    Product management9.034 Ratings8.712 Ratings
    Bulk product upload8.829 Ratings7.55 Ratings
    Branding6.130 Ratings8.010 Ratings
    Mobile storefront5.232 Ratings9.410 Ratings
    Product variations7.132 Ratings9.112 Ratings
    Website integration9.132 Ratings9.411 Ratings
    Visual customization9.034 Ratings8.112 Ratings
    CMS6.133 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Adobe Commerce and Ecwid by Lightspeed
    Feature
    Adobe Commerce
    6.2
    33 Ratings
    21% below category average
    Ecwid by Lightspeed
    8.7
    11 Ratings
    12% above category average
    Abandoned cart recovery5.228 Ratings8.110 Ratings
    Checkout user experience7.133 Ratings9.310 Ratings
    Online Payment System
    Comparison of Online Payment System features of Adobe Commerce and Ecwid by Lightspeed
    Feature
    Adobe Commerce
    6.3
    33 Ratings
    27% below category average
    Ecwid by Lightspeed
    9.4
    11 Ratings
    12% above category average
    eCommerce security6.333 Ratings9.411 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Adobe Commerce and Ecwid by Lightspeed
    Feature
    Adobe Commerce
    7.3
    32 Ratings
    5% below category average
    Ecwid by Lightspeed
    8.6
    10 Ratings
    11% above category average
    Promotions & discounts7.332 Ratings9.110 Ratings
    Personalized recommendations8.129 Ratings8.06 Ratings
    SEO6.429 Ratings8.68 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Adobe Commerce and Ecwid by Lightspeed
    Feature
    Adobe Commerce
    8.9
    34 Ratings
    10% above category average
    Ecwid by Lightspeed
    8.2
    12 Ratings
    2% above category average
    Multi-site management10.027 Ratings00 Ratings
    Order processing8.233 Ratings8.912 Ratings
    Inventory management8.233 Ratings8.110 Ratings
    Shipping8.931 Ratings8.211 Ratings
    Custom functionality9.133 Ratings7.612 Ratings
    Best Alternatives
    Adobe CommerceEcwid by Lightspeed
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Shopify Plus
    Score9 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Shopify Plus
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe CommerceEcwid by Lightspeed
    Likelihood to Recommend
    7.3
    (42 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    9.0
    (9 ratings)
    9.6
    (2 ratings)
    Usability
    4.0
    (2 ratings)
    8.8
    (7 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.6
    (7 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Adobe CommerceEcwid by Lightspeed
    Likelihood to Recommend
    Adobe
    Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based. That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays.
    Incentivized
    Read full review
    Ecwid
    Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.
    Incentivized
    Read full review
    Pros
    Adobe
    • The ease of use with page builder requiring no developer skills to maintain most of our pages.
    • The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful.
    • Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost.
    Incentivized
    Read full review
    Ecwid
    • Clarity - there has been very little confusion and need to reach out to Customer Support for help
    • Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
    • Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.
    Read full review
    Cons
    Adobe
    • Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
    • Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
    • Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.
    Incentivized
    Read full review
    Ecwid
    • Recurring billing - ability to bill subscription customers without having to go to my payment gateway
    • Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
    • Expensive customization - if you want to customize anything, it is very expensive
    Read full review
    Likelihood to Renew
    Adobe
    It has the best overall price point. It is super cheap and the connection between our ERP system is unmatched by any other Ecommerce sites we have talked with. We honestly can't get this level of complex customization without having to spend a fortune somewhere else. It is able to do everything we need it to do for the right price.
    Incentivized
    Read full review
    Ecwid
    The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.
    Incentivized
    Read full review
    Usability
    Adobe
    Being unable to store quotes for later was annoying. People called up expecting to pay there and then, and having to place them on hold whilst you added items to the basket and input all their customer information in was annoying for them and us, making us look unprofessional.
    Incentivized
    Read full review
    Ecwid
    I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Ecwid
    Always available. Very reliable
    Read full review
    Performance
    Adobe
    No answers on this topic
    Ecwid
    Good overall performance both in desktop and mobile
    Read full review
    Support Rating
    Adobe
    The technical service was impeccable. They were on point and were very knowledgeable.
    Read full review
    Ecwid
    I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.
    Read full review
    Online Training
    Adobe
    Great value for an flexible, open source platform.
    Read full review
    Ecwid
    No answers on this topic
    Implementation Rating
    Adobe
    No answers on this topic
    Ecwid
    Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate
    Read full review
    Alternatives Considered
    Adobe
    Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages.
    Incentivized
    Read full review
    Ecwid
    We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    Ecwid
    Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services
    Read full review
    Return on Investment
    Adobe
    • Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level
    • Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business.
    • Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business.
    Incentivized
    Read full review
    Ecwid
    • We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
    • It can be implemented quickly for basic online stores.
    • Once the system is configured, ROI will dramatically go up.
    Incentivized
    Read full review
    ScreenShots

    Ecwid by Lightspeed Screenshots

    Screenshot of Ecwid store looks perfect on any smartphone and automatically adapts to your customer’s screen size — laptops, tablets, smart TVs or smart watches.Screenshot of Manage your Ecwid store wherever you are from your mobile device.Screenshot of Mobile app for every store. Your customers can shop from their mobile devices with your own dedicated native app and utilize advanced features like Apple Pay.