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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Commerce

    Score8.1 out of 10
    N/AAdobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…N/A

    Adobe Experience Manager

    Score8.5 out of 10
    N/AAdobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.N/A
    Pricing
    Adobe CommerceAdobe Experience Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe CommerceAdobe Experience Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.—
    More Pricing Information
    Community Pulse
    Adobe CommerceAdobe Experience Manager
    Considered Both Products
    Adobe
    Chose Adobe Commerce
    more alignment to biz and since we were using already AEM
    Incentivized
    Adobe
    Chose Adobe Experience Manager
    AEM provides more flexibility and options for page builds and design
    Incentivized
    Chose Adobe Experience Manager
    Adobe Experience Manager proofs to be the right solution for large corporations with multiple business units and brands, since most of the functionalities are oriented to that. Other similar tools are more basic with regards to the available options and are also not that …
    Incentivized
    Chose Adobe Experience Manager
    I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still …
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    16 Answers
    95%
    Would buy again
    126 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    93%
    Delivers good value for the price
    99 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    98%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    14 Answers
    91%
    Lived up to sales and marketing promises
    75 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    10 Answers
    88%
    Implementation went as expected
    85 Answers
    Features
    Adobe CommerceAdobe Experience Manager
    Online Storefront
    Comparison of Online Storefront features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    7.6
    34 Ratings
    3% below category average
    Adobe Experience Manager
    -
    Ratings
    Product catalog & listings8.233 Ratings00 Ratings
    Product management9.034 Ratings00 Ratings
    Bulk product upload8.829 Ratings00 Ratings
    Branding6.130 Ratings00 Ratings
    Mobile storefront5.232 Ratings00 Ratings
    Product variations7.132 Ratings00 Ratings
    Website integration9.132 Ratings00 Ratings
    Visual customization9.034 Ratings00 Ratings
    CMS6.133 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    6.1
    33 Ratings
    23% below category average
    Adobe Experience Manager
    -
    Ratings
    Abandoned cart recovery5.228 Ratings00 Ratings
    Checkout user experience7.133 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    6.3
    33 Ratings
    27% below category average
    Adobe Experience Manager
    -
    Ratings
    eCommerce security6.333 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    7.3
    32 Ratings
    5% below category average
    Adobe Experience Manager
    -
    Ratings
    Promotions & discounts7.332 Ratings00 Ratings
    Personalized recommendations8.129 Ratings00 Ratings
    SEO6.429 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    8.9
    34 Ratings
    10% above category average
    Adobe Experience Manager
    -
    Ratings
    Multi-site management10.027 Ratings00 Ratings
    Order processing8.233 Ratings00 Ratings
    Inventory management8.233 Ratings00 Ratings
    Shipping8.931 Ratings00 Ratings
    Custom functionality9.133 Ratings00 Ratings
    Security
    Comparison of Security features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    -
    Ratings
    Adobe Experience Manager
    8.4
    38 Ratings
    2% above category average
    Role-based user permissions00 Ratings8.438 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    -
    Ratings
    Adobe Experience Manager
    8.0
    33 Ratings
    4% below category average
    API00 Ratings7.829 Ratings
    Internationalization / multi-language00 Ratings8.129 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    -
    Ratings
    Adobe Experience Manager
    7.5
    38 Ratings
    2% below category average
    WYSIWYG editor00 Ratings7.433 Ratings
    Code quality / cleanliness00 Ratings6.734 Ratings
    Admin section00 Ratings7.034 Ratings
    Page templates00 Ratings7.637 Ratings
    Library of website themes00 Ratings7.326 Ratings
    Mobile optimization / responsive design00 Ratings7.835 Ratings
    Publishing workflow00 Ratings8.135 Ratings
    Form generator00 Ratings7.629 Ratings
    Web Content Management
    Comparison of Web Content Management features of Adobe Commerce and Adobe Experience Manager
    Feature
    Adobe Commerce
    -
    Ratings
    Adobe Experience Manager
    7.3
    37 Ratings
    1% above category average
    Content taxonomy00 Ratings7.731 Ratings
    SEO support00 Ratings7.133 Ratings
    Bulk management00 Ratings7.236 Ratings
    Availability / breadth of extensions00 Ratings7.534 Ratings
    Community / comment management00 Ratings7.130 Ratings
    Best Alternatives
    Adobe CommerceAdobe Experience Manager
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Yext
    Score8.9 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Sitecore Digital Experience Platform
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Progress Sitefinity
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe CommerceAdobe Experience Manager
    Likelihood to Recommend
    7.3
    (42 ratings)
    8.4
    (85 ratings)
    Likelihood to Renew
    9.0
    (9 ratings)
    8.2
    (6 ratings)
    Usability
    4.0
    (2 ratings)
    8.0
    (50 ratings)
    Availability
    10.0
    (2 ratings)
    8.6
    (5 ratings)
    Performance
    9.0
    (1 ratings)
    8.0
    (5 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.2
    (11 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.7
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Adobe CommerceAdobe Experience Manager
    Likelihood to Recommend
    Adobe
    Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based. That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays.
    Incentivized
    Read full review
    Adobe
    I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
    Incentivized
    Read full review
    Pros
    Adobe
    • The ease of use with page builder requiring no developer skills to maintain most of our pages.
    • The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful.
    • Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost.
    Incentivized
    Read full review
    Adobe
    • It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
    • Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
    • Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.
    Incentivized
    Read full review
    Adobe
    • Can sometimes be difficult to troubleshoot bugs/issues as they arise
    • Sometimes difficult to set up restrictions on how components can be designed to make sure they fit in with existing content
    • While the integration with Adobe target works fairly well, the process can be a bit opaque and hard to understand, making it difficult to troubleshoot when issues arise
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It has the best overall price point. It is super cheap and the connection between our ERP system is unmatched by any other Ecommerce sites we have talked with. We honestly can't get this level of complex customization without having to spend a fortune somewhere else. It is able to do everything we need it to do for the right price.
    Incentivized
    Read full review
    Adobe
    We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
    Read full review
    Usability
    Adobe
    Being unable to store quotes for later was annoying. People called up expecting to pay there and then, and having to place them on hold whilst you added items to the basket and input all their customer information in was annoying for them and us, making us look unprofessional.
    Incentivized
    Read full review
    Adobe
    It depends if it is from an administrator point of view or from a business content author point of view. I think from business author point of view the solution is good and with the GEN AI capabilities coming it is doing better and better, however from an administration point of view there are still a lot of improvements to ease the maintenance of user access management and as well as the integration configuration aspect.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Adobe
    Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
    Incentivized
    Read full review
    Performance
    Adobe
    No answers on this topic
    Adobe
    With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
    Incentivized
    Read full review
    Support Rating
    Adobe
    The technical service was impeccable. They were on point and were very knowledgeable.
    Read full review
    Adobe
    Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
    Incentivized
    Read full review
    Online Training
    Adobe
    Great value for an flexible, open source platform.
    Read full review
    Adobe
    No answers on this topic
    Implementation Rating
    Adobe
    No answers on this topic
    Adobe
    Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
    Read full review
    Alternatives Considered
    Adobe
    Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages.
    Incentivized
    Read full review
    Adobe
    Overall, I prefer AEM as an enterprise site management tool. It allows levels of access control and delegation, while leaving the server management and updates to a specialized team. I do miss the flexibility of being able to search and replace that I have in a WordPress site, and I miss the ability to have one file for redirects like I had in percussion
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Adobe
    Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
    Incentivized
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    Professional Services
    Adobe
    No answers on this topic
    Adobe
    The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
    Incentivized
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    Return on Investment
    Adobe
    • Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level
    • Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business.
    • Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business.
    Incentivized
    Read full review
    Adobe
    • too soon to tell on increased conversion rates based on external marketing factors in play but having increased visibility into customer engagement trends will most likely lead to improvement of our conversion rates.
    • There have been productivity gains from the perspective of actually migrating all of our externally managed sites to the same in-house Adobe Experience Manager platform and then being able to utilize those universal components.
    Incentivized
    Read full review
    ScreenShots

    Adobe Experience Manager Screenshots

    Screenshot of AEM Forms - Creates an adaptive formScreenshot of AEM Forms - themes libraryScreenshot of AEM Forms - where to create a templateScreenshot of AEM Forms - the interactive communications editorScreenshot of Adobe Experience Manager Sites - document-based authoring enables marketers to create and publish content with familiar tools.Screenshot of Adobe Experience Manager Sites - Universal Editor, an advanced visual editor, empowers marketers to edit and publish content.