Adobe Acrobat vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$19.99
per month
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Adobe AcrobatJotform
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Adobe AcrobatJotform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatJotform
Features
Adobe AcrobatJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
8.0
Ratings
0% above category average
Survey templates00 Ratings8.60 Ratings
Themes00 Ratings7.40 Ratings
Custom logo/branding00 Ratings8.10 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.6
Ratings
11% below category average
Changes to live survey00 Ratings7.60 Ratings
Question design help00 Ratings7.50 Ratings
Multiple question types00 Ratings7.70 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.3
Ratings
12% below category average
Survey logic flexibility00 Ratings7.30 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.5
Ratings
8% below category average
Response tracking00 Ratings7.60 Ratings
Data export00 Ratings7.90 Ratings
Standard reports00 Ratings7.70 Ratings
Custom reports00 Ratings7.40 Ratings
Analytics00 Ratings7.20 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.4
Ratings
16% below category average
Access controls00 Ratings7.40 Ratings
Compliance00 Ratings7.40 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Adobe Acrobat
-
Ratings
Jotform
7.1
Ratings
14% below category average
Vendor-offered crowdsourcing00 Ratings7.00 Ratings
Respondent restrictions00 Ratings7.10 Ratings
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User Ratings
Adobe AcrobatJotform
Likelihood to Recommend
9.1
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
9.4
(0 ratings)
Usability
9.3
(0 ratings)
9.4
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
8.1
(0 ratings)
-
(0 ratings)
Support Rating
7.8
(0 ratings)
7.4
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.6
(0 ratings)
8.9
(0 ratings)
Configurability
8.5
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
9.1
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatJotform
Likelihood to Recommend
Adobe Acrobat is well-suited for editing documents and combining them into a single document if you have such a need. It is super easy, and you can even rearrange the order in which you combine them by simply dragging the documents into the desired order. Adobe Acrobat is great for adding contact documents to your website that customers fill out and complete. Adobe sends it to your email and alerts you so you can then manage the contact from there.
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With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.
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Pros
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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  • The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
  • Jotform keeps all my event request organized and accurate.
  • Editing forms is done with ease.
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Cons
  • Maintain the layout when converting; sometimes, it loses the layout, and things are misaligned.
  • This makes it easier to write in custom text on a PDF, but sometimes I have to convert it from a PDF to a doc to achieve.
  • Menu could be easier to find things.
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  • I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
  • Flexibility in css.
  • More options in the name field, maybe I want the last name first or for it to be a full one entry box.
  • A phone number entry field.
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Likelihood to Renew
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
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It's exceptional software
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Usability
The features on the desktop version are all toolbar based, which makes it a little more cumbersome on a smaller device (and much simpler on a large screen). The web forms adjust well to different screen size so work well on mobile, tablet and computer
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It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.
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Reliability and Availability
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
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No answers on this topic
Performance
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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No answers on this topic
Support Rating
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.
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Online Training
Easy to follow and understand
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No answers on this topic
Implementation Rating
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.
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Alternatives Considered
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
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Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.
When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.
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Scalability
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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No answers on this topic
Return on Investment
  • Automation of contract offer generation enabled the HR team to reduce the time to process contracts by 97%.
  • The automated workflow is more accurate and decreased document errors by up to 90 percent.
  • The signature collecting process was cut from a minimum of 30 minutes to only 2 minutes.
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  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of