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Acxiom Real Identity vs. Adobe Real-Time Customer Data Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acxiom Real Identity

    Score8 out of 10
    N/AAcxiom Real Identity is a customer identity solution technology solution that enables users to identify and connect with consumers.N/A

    Adobe Real-Time CDP

    Score8.1 out of 10
    N/AAdobe's Real-Time Customer Data Platform allows marketers to collect, normalize, and unify known and pseudonymous consumer and professional data into real-time profiles. These person or account-based profiles then power B2B, B2C, and hybrid customer experiences at scale.N/A
    Pricing
    Acxiom Real IdentityAdobe Real-Time CDP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acxiom Real IdentityAdobe Real-Time CDP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAdobe offers three tiers of Real-Time CDP tailored for any type of business wanting to power their customer experience management strategy with unified customer data. The Business-to-Consumer Edition is for B2C brands wanting to personalize experiences for consumers. The Business-to-Business Edition is for B2B brands wanting to personalize experiences for leads and accounts. The Business-to-Person Edition is for combined B2C and B2B brands wanting to personalize experiences for the same person across all lines of business.
    More Pricing Information
    Community Pulse
    Acxiom Real IdentityAdobe Real-Time CDP
    Considered Both Products
    Acxiom
    No answer on this topic
    Adobe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    79%
    Implementation went as expected
    15 Answers
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    User Testimonials
    Acxiom Real IdentityAdobe Real-Time CDP
    Likelihood to Recommend
    Acxiom
    No answers on this topic
    Adobe
    In any scenario where we have a unique offline and online 'Person ID,' we are able to see great results with profile stitching within CDP. In cases where we do not have a unique Person ID between datasets, we find ourselves at a point where we would need to change our architecture to have the same Person ID to see results.
    Incentivized
    Read full review
    Pros
    Acxiom
    No answers on this topic
    Adobe
    • Real time segmentation and profiling on high volume of customer data
    • Integration of various customer data sources, ranging from CRM, Web Analytics, EDL and other custom sources
    • Data governance of customer data in the platform, down to attribute based access controls
    • Activation across paid media, marketing automation and experience optimization platforms
    • Easy to use interface for marketers
    Incentivized
    Read full review
    Cons
    Acxiom
    No answers on this topic
    Adobe
    • Some features that are not yet released to all customers are necessary to manage cases like device sharing
    • The methodology of how data is stored and manage is relatively unique and requires some ramp-up to fully understand
    • There are some areas, like deduplication, where the platform doesn't provide the flexibility one would expect
    Incentivized
    Read full review
    Likelihood to Renew
    Acxiom
    No answers on this topic
    Adobe
    Adobe Real-Time Customer Data Platform quickly becomes a must-have once you are through the "build it" phase. Direct integration with a wide variety of disparate systems makes it a difficult proposition to remove once users are trained in its various systems and fully bought into the strategy behind its use. Support for a wide range of teams is helpful in adoption and continued use of Adobe Real-Time Customer Data Platform - everyone in data engineering, martech, frontend marketing can find a use case to pursue.
    Incentivized
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    Usability
    Acxiom
    No answers on this topic
    Adobe
    Activation - great Segmentation - in UI, there should be the possibility of writing advanced code Tags. Both Mobile and Desktop Data Ingestion - might be pain in the ass. Changing one customer attribute is time-consuming. It should be some super admin or some feature. One user can change some customers' attributes easily. Data Transformation - Maybe there are some modules for that in AJO?
    Incentivized
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    Alternatives Considered
    Acxiom
    No answers on this topic
    Adobe
    Its my favorite tool in the entire Adobe Experience Platform ecosystem. I thought that its important to be connected with your customers and the best way to do it its to have a really good description to reveal what they like and prefer, that's the most important thing, so that's why I like Adobe Real-Time CDP
    Incentivized
    Read full review
    Return on Investment
    Acxiom
    No answers on this topic
    Adobe
    • it has allowed us to gain more insights into our profiles
    • we have been able to manage our schemas with ease
    Incentivized
    Read full review
    ScreenShots

    Adobe Real-Time CDP Screenshots

    Screenshot of Adobe Real-Time Customer Data Platform Profiles by Data SourceScreenshot of Adobe Real-Time Customer Data Platform Profiles and SegmentsScreenshot of Adobe Real-Time Customer Data Platform Customer ProfileScreenshot of Adobe Real-Time Customer Data Platform Scoring Summary