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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acumbamail

    Score8 out of 10
    N/AAcumbamail is an Email, SMS marketing, subscription forms management and landing page editor for marketing, boasting a team of English-speaking, dedicated technical support ready to help with campaign creation. The tool integrates with Analytics, Wordpress, Prestashop, and Facebook.

    $28

    per month starting with 20,000 emails/month

    Adobe Journey Optimizer

    Score7.6 out of 10
    N/AAdobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A
    Pricing
    AcumbamailAdobe Journey Optimizer
    Editions & Modules
    Mailings - Basic
    $28
    per month up to 20,000 emails
    Subscribers - Basic
    $44
    per month 2,500 subscribers
    Mailings - Pro
    $79
    per month 20,000 emails
    Subscribers - Pro
    $95
    per month 2,500 subscribers
    Mailings - Enterprise (advanced optimization tools)
    $247
    per month 20,000 emails
    Subscribers - Enterprise (advanced optimization tools)
    $264
    per month 2,500 subscribers
    No answers on this topic
    Offerings
    Pricing Offerings
    AcumbamailAdobe Journey Optimizer
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    AcumbamailAdobe Journey Optimizer
    Considered Both Products
    Acumbamail
    No answer on this topic
    Adobe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    67%
    Implementation went as expected
    10 Answers
    Features
    AcumbamailAdobe Journey Optimizer
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Acumbamail and Adobe Journey Optimizer
    Feature
    Acumbamail
    8.2
    1 Ratings
    3% above category average
    Adobe Journey Optimizer
    -
    Ratings
    WYSIWYG email editor10.01 Ratings00 Ratings
    Dynamic content10.01 Ratings00 Ratings
    Ability to test dynamic content9.01 Ratings00 Ratings
    Landing pages10.01 Ratings00 Ratings
    A/B testing5.01 Ratings00 Ratings
    Mobile optimization5.01 Ratings00 Ratings
    Email deliverability reporting5.01 Ratings00 Ratings
    List management10.01 Ratings00 Ratings
    Triggered drip sequences10.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Acumbamail and Adobe Journey Optimizer
    Feature
    Acumbamail
    8.3
    1 Ratings
    8% above category average
    Adobe Journey Optimizer
    -
    Ratings
    Dashboards9.01 Ratings00 Ratings
    Standard reports9.01 Ratings00 Ratings
    Custom reports7.01 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Acumbamail and Adobe Journey Optimizer
    Feature
    Acumbamail
    9.0
    1 Ratings
    12% above category average
    Adobe Journey Optimizer
    -
    Ratings
    Email Accessibility Tools8.01 Ratings00 Ratings
    Spelling and Grammar Check9.01 Ratings00 Ratings
    Email Previews10.01 Ratings00 Ratings
    Best Alternatives
    AcumbamailAdobe Journey Optimizer
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Everest (Return Path + 250ok)
    Score10 out of 10
    Braze
    Score8.9 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    SAP Service Cloud
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AcumbamailAdobe Journey Optimizer
    Likelihood to Recommend
    8.0
    (1 ratings)
    6.7
    (4 ratings)
    Usability
    -
    (0 ratings)
    5.8
    (4 ratings)
    User Testimonials
    AcumbamailAdobe Journey Optimizer
    Likelihood to Recommend
    Acumbamail
    Acumbamail is a newer email marketing tool that has plenty of room to grow, but they are off to a fantastic start. Setting up my first email list was super easy and intuitive. Creating broadcasts is straightforward, as are landing pages. And the automation flows that are built in are incredible. The biggest downside is some of the documentation being in Spanish. It's easy enough to translate but still slows you down. That said, I'm really looking forward to growing with Acumbamail!
    Incentivized
    Read full review
    Adobe
    AJO is best suited for advanced Martech teams who are already bought into the Adobe ecosystem through the use of RTCDP, AA, AAM, etc. Organizations that are starting their Martech journey are good candidates, as well as those who are reevaluating all of their marketing channel vendors near the same time. Success in AJO is highly dependent on the number of marketing channels added. Close coordination with database teams is essential for success. Many of the offline data requirements benefit from modeling of the data. Having dedicated resources developing AJO (RTCDP)-specific views will reduce the amount of QA required to bring the solutions to market
    Incentivized
    Read full review
    Pros
    Acumbamail
    • Creating Landing Pages.
    • Built in Automations.
    • Email List Maintenance.
    • The email editor is simple to use and very intuitive.
    Incentivized
    Read full review
    Adobe
    • pre built use case playbooks provide a basis for various trips
    • provides customized messaging
    • custom actions let different systems and databases be easily integrated
    Incentivized
    Read full review
    Cons
    Acumbamail
    • The online support is excellent, but the written support is sometimes in Spanish.
    • Setting up your account for better email deliverability takes some time.
    • It's a newer program, so there is definitely some room for improvement in the user interface.
    Incentivized
    Read full review
    Adobe
    • It doesn´t keep the last search you sis in the journeys and you have to enter the search parameter every time
    • there is a window of time during the day that the audiences give out errors and you can´t see the estimates
    • I should be able to select STO in campaigns, not only in journeys
    • I should be able to select the email parameters when using campaigns
    Incentivized
    Read full review
    Usability
    Acumbamail
    No answers on this topic
    Adobe
    At times, Adobe Journey Optimizer offers too many options, making things less user-friendly than I would personally prefer. As mentioned earlier, there is a tendency to encounter decision paralysis with the increase in available options. While having options is excellent, in typical Adobe fashion, too many can be overwhelming for users
    Incentivized
    Read full review
    Alternatives Considered
    Acumbamail
    Acumbamail is still in its infancy, so it's not fair to compare it to ConvertKit, which has been around for a while, but Acumbamail is very similar in its setup. In some ways, its automation look to be a lot more straightforward. I'm really hoping they'll be able to grow Acumbamail into a killer product!
    Incentivized
    Read full review
    Adobe
    They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
    Incentivized
    Read full review
    Return on Investment
    Acumbamail
    • Still too early to tell, but down the road, the impact of having a good mailing list will be enormous!
    Incentivized
    Read full review
    Adobe
    • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
    • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
    Incentivized
    Read full review
    ScreenShots

    Acumbamail Screenshots

    Screenshot of Visual editorScreenshot of Acumbamail's reporting dashboardScreenshot of Acumbamail's templates

    Adobe Journey Optimizer Screenshots

    Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerProduct screenshotScreenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer