Acumatica vs. Oracle PeopleSoft ERP

I would love to recommend it to my friends and colleagues. They have a dedicated storage manager along with some really good cloud capabilities, which helps get the work done efficiently and professionally. We have been using it since 2022, and they are great in this segment.

You really need a big enterprise to take advantage of PeopleSoft. It is not entirely user-friendly, and it often requires massive amounts of customization to make it work for layers if you will. Business experts can figure it out, but if you are expecting someone to easily learn how to use the timekeeping modules without heavy customization, it's really not for you. You need to know going in, that this is not for a small business at all, and not even a medium-sized enterprise. It's geared to massive organizations that need to integrate business processes over geographic areas and multiple departments.

Incentivized

• We just went live about two weeks ago, so we are here at Acumatica Summit to see everything it's capable of. One of the things it is capable of is the dashboards and the integration with some of these third-party people to ensure we can get the data we need when we need it, so we're looking forward to getting all that live for us.

Incentivized

• One of the best thing it does is it is customizable. You can implement any business logic you need. This is one of the very key assets of PeopleSoft Financials.
• PeopleSoft Financials's accounting methods are in line with industry standards. You can use the process as is and ledger will be taken care of.
• It supports multiple ways to integrate with other systems.

Incentivized

• There are a few spots where there is a list of data that we need a total for and we have to extract to Excel to get a total. It would be helpful to see a sum right in Acumatica.
• For the first time today I had an interesting glitch - my entire bank reconciliation unchecked the "reconciled" column and needed to be redone for the month. Funky little glitches happen from time to time
• Pivot tables don't seem to update as expected by using filters

Incentivized

• PeopleSoft Financials does not address the needs of small organizations that do not have a large enough staff to maintain the software or utilize the features it provides as it requires a moderate staff to keep track of all of the transactions and processing
• PeopleSoft licensing costs are significant, which are relative to the features provided but in many cases those features may not be necessary
• PeopleSoft licensing structures can be frustrating at times when certain modules would allow you to perform the complex task needed but it would require the entire module to be licensed for just that one feature (e.g. Cash Management for loading bank statements in certain formats)

Incentivized

I gave this 10 rating because Acumatica ERP is the backbone of the organization, next to the IT Team. We use this software for many different parts of our business. For example our Retail service stations that utilize the inventory, billing, and financials. Our Distribution company that uses it for Field services, CRM, Sales, Accounts and Financial consolidation of all company financials.

Incentivized

PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.

I give it an 8 because it is very intuitive and easy to use for day to day work. I find it more difficult to create general inquiries and financial statements than it seems that it should be. It's not very intuitive in those areas.

The usability is very outdated In my opinion. The screens resemble those of Windows 3.1. Too many clicks and drop-downs or clicks to go to a new screen. The business logic also appears dated and requires an update. Overall, it does not have a pleasing User Interface and should be refreshed, or a new interface should be built from the ground up.

Incentivized

It's always available.

there have been some performance issues

Incentivized

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

I can't give them a perfect rating because it does often take a long time and usually more [expensive] to resolve trying issues that cannot be solved by our in-house team. PeopleSoft is complicated, and the mix and match of user-created and stock modules cause problems very often. These usually require more customization to completely fix, requiring more money spent with

Incentivized

It was on General Inquiries and it's just a complex topic.

Most of the trainers are amazing, but there were a couple who simply read the training guide

Incentivized

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

I recommend that everyone pay special attention to developing a solid testing and training plan if you are even thinking of implementing PeopleSoft. Be ready to obtain good trainers and developers, otherwise, your journey can be unnecessarily painful and much more expensive. Try to stay with an implementation partner who really has your needs at heart, and actually takes the time to understand your organization!

Incentivized

Acumatica's sales process was much better than that of NetSuites. The NetAtWork team spent much more time with us and showed us how Acumatica really could do everything that we needed it to do, with examples using our data.

Incentivized

PeopleSoft is much more appropriate for large organizations than the software programs listed here. I'm involved in a project to bring billing and accounts receivable functions out of "shadow systems" like those listed here and into PeopleSoft, and PeopleSoft is more robust, flexible, and standardizable. We've found it to be an excellent solution.

Incentivized

No, annual invoices are fine. I do like that unlimited users are included.

From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.

They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.

• We were able to work in one system with customizations we needed in inventory and add all our grants in the same system
• Direct mail invoices was moved to an automated PO system saving time and allowing better financial tracking
• The grant module can be cumbersome requiring flip flopping to program partners etc during set up

Incentivized

• Provides better controls to ensure that spend does not increase beyond the PO amount.
• sPro reverse invoicing provides a mechanism to only pay our staff aug firms for only the hours that entered into PeopleSoft. There is no more reconciliation between the vendor invoices and the hours that were charged within the internal time tracking system.
• PeopleSoft Financials increases employee efficiency through the use of dashboards and work centers.

Incentivized