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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveDEMAND

    Score9 out of 10
    Small Businesses (1-50 employees)
    ActiveDEMAND is an integrated marketing automation platform that is designed to bring together online marketing tools into a single application. This platform focuses on helping both novice and expert marketers set up, manage and execute campaigns with a focus on measuring business results such as conversions and leads.

    $3

    Per Phone Number/mth

    SAP Emarsys

    Score4.8 out of 10
    N/AEmarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.N/A
    Pricing
    ActiveDEMANDSAP Emarsys
    Editions & Modules
    Call Tracking
    $3
    Per Phone Number/mth
    Email Marketer
    $7
    Per Month [Unlimited Users]
    Small Business Marketer
    $69
    Per Month [Unlimited Users]
    Corporate Marketer
    $199
    Per Month [Unlimited Users]
    Agency Marketer
    $799
    Per Month [Unlimited Users]
    No answers on this topic
    Offerings
    Pricing Offerings
    ActiveDEMANDSAP Emarsys
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    ActiveDEMANDSAP Emarsys
    Considered Both Products
    JumpDEMAND Inc.
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ActiveDEMANDSAP Emarsys
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ActiveDEMAND and SAP Emarsys
    Feature
    ActiveDEMAND
    9.5
    2 Ratings
    22% above category average
    SAP Emarsys
    6.5
    8 Ratings
    16% below category average
    WYSIWYG email editor9.22 Ratings7.36 Ratings
    Dynamic content9.62 Ratings8.06 Ratings
    Ability to test dynamic content9.62 Ratings4.07 Ratings
    Landing pages9.02 Ratings8.03 Ratings
    A/B testing9.62 Ratings7.07 Ratings
    Mobile optimization9.62 Ratings6.07 Ratings
    Email deliverability reporting9.62 Ratings6.38 Ratings
    List management9.22 Ratings4.38 Ratings
    Triggered drip sequences9.62 Ratings7.75 Ratings
    Lead Management
    Comparison of Lead Management features of ActiveDEMAND and SAP Emarsys
    Feature
    ActiveDEMAND
    9.0
    2 Ratings
    14% above category average
    SAP Emarsys
    6.5
    5 Ratings
    18% below category average
    Lead nurturing automation9.62 Ratings6.05 Ratings
    Lead scoring and grading9.02 Ratings7.04 Ratings
    Data quality management8.62 Ratings00 Ratings
    Automated sales alerts and tasks8.62 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of ActiveDEMAND and SAP Emarsys
    Feature
    ActiveDEMAND
    9.4
    2 Ratings
    24% above category average
    SAP Emarsys
    -
    Ratings
    Calendaring9.62 Ratings00 Ratings
    Event/webinar marketing9.22 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of ActiveDEMAND and SAP Emarsys
    Feature
    ActiveDEMAND
    8.6
    2 Ratings
    13% above category average
    SAP Emarsys
    -
    Ratings
    Social sharing and campaigns8.62 Ratings00 Ratings
    Social profile integration8.62 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ActiveDEMAND and SAP Emarsys
    Feature
    ActiveDEMAND
    9.2
    2 Ratings
    23% above category average
    SAP Emarsys
    6.9
    8 Ratings
    6% below category average
    Dashboards8.82 Ratings7.78 Ratings
    Standard reports9.22 Ratings7.08 Ratings
    Custom reports9.62 Ratings6.07 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ActiveDEMAND and SAP Emarsys
    Feature
    ActiveDEMAND
    9.6
    2 Ratings
    25% above category average
    SAP Emarsys
    7.0
    7 Ratings
    6% below category average
    API9.01 Ratings7.07 Ratings
    Role-based workflow & approvals9.01 Ratings6.04 Ratings
    Customizability9.62 Ratings6.07 Ratings
    Integration with Salesforce.com10.01 Ratings7.04 Ratings
    Integration with Microsoft Dynamics CRM10.01 Ratings9.02 Ratings
    Integration with SugarCRM10.01 Ratings00 Ratings
    Best Alternatives
    ActiveDEMANDSAP Emarsys
    Small Businesses
    Vbout
    Score9.9 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Bloomreach - The Agentic Platform for Personalization
    Score8.4 out of 10
    Bloomreach - The Agentic Platform for Personalization
    Score8.4 out of 10
    Enterprises
    Iterable
    Score8.7 out of 10
    Iterable
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActiveDEMANDSAP Emarsys
    Likelihood to Recommend
    9.6
    (2 ratings)
    7.7
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    ActiveDEMANDSAP Emarsys
    Likelihood to Recommend
    JumpDEMAND Inc.
    When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
    Read full review
    SAP
    Emarsys is well suited for any company with an established list of contacts and an interest in email marketing. It's easy to manage, scalable, and has plenty of customization features to make your emails your own. If you're ever stuck, the responsive customer service team will help you out. I recommend Emarsys for medium to large size companies.
    Incentivized
    Read full review
    Pros
    JumpDEMAND Inc.
    • Customer Service - this company EXCELS at customer service, always answering our questions and being helpful.
    • Innovative Ideas - they stay on top of the trends in marketing, offer ways for us to incorporate these items into our efforts.
    • Friendly staff - the staff at ActiveDEMAND are great to work with and are responsive to our needs.
    Read full review
    SAP
    • It has the ability to reach maximum market chains.
    • It helps to keep our customer’s data confidential in any means.
    • It encourages one-to-one customer engagement which has helped us developing more trust in our customers.
    • It is targeting the required and interested audience for the organization.
    Incentivized
    Read full review
    Cons
    JumpDEMAND Inc.
    • Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc.
    • Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this).
    • One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions).
    • I also wish the reports autorefreshed more frequently.
    • ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool.
    • Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc.
    Read full review
    SAP
    • The email and content builder is significantly worse than other email marketing platforms I've used
    • Emails campaigns cannot be used in more than one automation flow
    • Amount of emails collected and being sent for smart insight are inaccurate
    • I've rarely completed a task without some type of user interface error
    • Customer service mostly directs you to help center on website
    • You have to pay extra for training
    • You have to pay extra for reporting in which the system cannot provide
    • Lengthy contract with a high price tag
    Read full review
    Likelihood to Renew
    JumpDEMAND Inc.
    No answers on this topic
    SAP
    We have no intention of changing Emarsys
    Incentivized
    Read full review
    Alternatives Considered
    JumpDEMAND Inc.
    Vertical Response wasn't a full marketing platform at the time when we used it, but it was clunky and the tech support wasn't easy to use. I like the one-on-one response we get from ActiveDemand and really being on a first name basis with the folks there
    Read full review
    SAP
    Emarsys is the email specialist service giver for our whole association. We use it to send custom and mass messages to our clients across three distinct business divisions. Email advertising is one of our greatest income driving channels due to focusing on limitations from deals regions. We can arrive at our clients through email with pertinent data and advancements, all driving income for the business. I have not used any other product marketing automation services.
    Incentivized
    Read full review
    Return on Investment
    JumpDEMAND Inc.
    • Simplified email marketing and event management
    • Better tracking of leads
    • Better intelligence about which initiatives are working well and where future opportunities lie
    • Less reliant on IT department/third party to execute our online marketing
    Read full review
    SAP
    • From proficient and fast information assortment and converging to changing crude data into significant experiences, Emarsys gives you an answer that allows you to associate with your clients at an extremely close to home level and utilize that to additionally develop your business.
    • Reliable and giving cost effective services.
    Incentivized
    Read full review
    ScreenShots

    ActiveDEMAND Screenshots

    Screenshot of Drag-and-drop workflow interface makes it easy to configure hundreds of campaignsScreenshot of Watch lead and campaign performance in real-time from dashboardsScreenshot of Manage your landing pages, email campaigns, social media posts and more all in one interface