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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveCollab

    Score7.6 out of 10
    N/AActive Collab is a project management solution built around features such as task management, collaboration, time tracking, and invoicing.

    $8

    per member/per month

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Pricing
    ActiveCollabBasecamp
    Editions & Modules
    ActiveCollab Project Management
    $8
    per member/per month
    Self-Hosted Plan
    $999.00
    license
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Offerings
    Pricing Offerings
    ActiveCollabBasecamp
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$6.25 per member, per month, annual billingNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ActiveCollabBasecamp
    Considered Both Products
    ActiveCollab
    Chose ActiveCollab
    ActiveCollab has similar features to Basecamp for both project management and communication purposes. However, Basecamp has a better interface for organization of projects within clients and allows for linking to specific comments. However, ActiveCollab is more affordable than B…
    Incentivized
    Chose ActiveCollab
    We chose Active Collab overall because we liked its easy to use user interface, project management suite and agency/vendor/client interaction capabilities. We also chose it primarily because it was offered as a web-based platform that offered very clean and easy mobile access …
    Incentivized
    Chose ActiveCollab
    We chose Active Collab over Basecamp as the pricing model worked better for us. Basecamp, for us was a close second.
    Incentivized
    Chose ActiveCollab
    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great …
    Incentivized
    37 Signals
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    89%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    85%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    42 Answers
    Features
    ActiveCollabBasecamp
    Project Management
    Comparison of Project Management features of ActiveCollab and Basecamp
    Feature
    ActiveCollab
    3.6
    13 Ratings
    72% below category average
    Basecamp
    7.9
    121 Ratings
    3% above category average
    Task Management5.112 Ratings9.4120 Ratings
    Resource Management1.08 Ratings8.4101 Ratings
    Gantt Charts3.07 Ratings2.041 Ratings
    Scheduling1.011 Ratings6.996 Ratings
    Workflow Automation7.01 Ratings7.071 Ratings
    Team Collaboration6.113 Ratings10.0120 Ratings
    Support for Agile Methodology7.07 Ratings6.950 Ratings
    Support for Waterfall Methodology7.01 Ratings6.946 Ratings
    Document Management3.08 Ratings9.7112 Ratings
    Email integration4.09 Ratings7.798 Ratings
    Mobile Access1.110 Ratings9.698 Ratings
    Timesheet Tracking2.09 Ratings10.046 Ratings
    Change request and Case Management1.08 Ratings8.956 Ratings
    Budget and Expense Management2.07 Ratings7.040 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ActiveCollab and Basecamp
    Feature
    ActiveCollab
    5.7
    8 Ratings
    28% below category average
    Basecamp
    6.8
    41 Ratings
    10% below category average
    Quotes/estimates6.97 Ratings8.329 Ratings
    Invoicing6.96 Ratings6.925 Ratings
    Project & financial reporting1.07 Ratings8.034 Ratings
    Integration with accounting software7.94 Ratings4.028 Ratings
    Best Alternatives
    ActiveCollabBasecamp
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActiveCollabBasecamp
    Likelihood to Recommend
    1.6
    (13 ratings)
    9.3
    (147 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (17 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (4 ratings)
    Support Rating
    7.1
    (3 ratings)
    8.8
    (28 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ActiveCollabBasecamp
    Likelihood to Recommend
    ActiveCollab
    Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
    tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
    the middle of writing something i.e a comment on story and get interrupted,
    it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












    Incentivized
    Read full review
    37 Signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Pros
    ActiveCollab
    • Great for project and task assignments, project workflow and communications.
    • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
    • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
    • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
    Incentivized
    Read full review
    37 Signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Cons
    ActiveCollab
    • It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams
    • Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask
    • There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets
    • Kanban view isn't available for people's own task lists ('board' view here shows a list)
    • Not possible to have one task be assigned to more than one person
    • Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time
    Read full review
    37 Signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Likelihood to Renew
    ActiveCollab
    No answers on this topic
    37 Signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Usability
    ActiveCollab
    No answers on this topic
    37 Signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Reliability and Availability
    ActiveCollab
    No answers on this topic
    37 Signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Support Rating
    ActiveCollab
    We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
    Incentivized
    Read full review
    37 Signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Implementation Rating
    ActiveCollab
    No answers on this topic
    37 Signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Alternatives Considered
    ActiveCollab
    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
    Incentivized
    Read full review
    37 Signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Return on Investment
    ActiveCollab
    • Allows our team to stay organized and keep conversations on tasks.
    • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
    • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
    Incentivized
    Read full review
    37 Signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    ScreenShots

    ActiveCollab Screenshots

    Screenshot of the dashboard with an overview of projects.Screenshot of multiple task views currently showing a Kanban view of the tasklists and tasks.Screenshot of Overview of all recent activity.Screenshot of Calendar view with task dependencies.Screenshot of Permission settings (owner, member, client, client+).Screenshot of List of available Add-ons.