Synology Active Backup Suite vs. MSP360 Backup

1 - Great as a backup device, as part of an overall backup strategy. 2 - Really good for small businesses as it's a very capable box and can be a DHCP server, VPN server, File Server and more.

Incentivized

MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.

• intuitive UI for both managing backups and restore jobs.
• Compression and deduplication, to reduce to storage needs and costs.
• Easy to install and setup backup agent on windows, linux and of course synology

• Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
• You can limit cloud usage for customers and servers.
• You can transfer entire servers or virtual machines to cloud.
• You can backup files, disks, or virtual machines to local and cloud locations.

Incentivized

• Can't think of any currently.

Incentivized

• Message errors are hard to understand
• Should add a general interface to manage all accounts, not a specific interface for every account.
• The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.

I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.

Incentivized

Synology Active Backup Suite is easy to use, has great documentation, has video tutorials for a fast integration, it integrates well with Mac OS and Windows. You can have two different NAS machines backing up each other and keeping duplications in separate physical places and with no outside access, just login in from each other.

Incentivized

The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.

Incentivized

I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.

Incentivized

Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.

Incentivized

Synology is
a great and simple solution to backup physical or virtual infrastructure, it
does what it provides very well.

It’s
lacking a lot of advanced features from the more established solutions on the
market such as Veeam but if budget is an issue you can’t beat the cost and an
all in one solution that can back up your on prem infrastructure and your
Microsoft 365 tenant as well.

Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).

Incentivized

• I was able to store more data for less money
• I was able to keep more backup versions
• I was abe to cut costs from cloud backup by keeping only the newest backup online instead of several versions

Incentivized

• Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
• By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
• We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service

Incentivized