Synology Active Backup Suite vs. Arcserve Backup

1 - Great as a backup device, as part of an overall backup strategy. 2 - Really good for small businesses as it's a very capable box and can be a DHCP server, VPN server, File Server and more.

Incentivized

Arcserve
Backup has had a positive impact on ROI, as a reseller we are able to
build in a healthy profit margin by reselling the product and services.
Some
of our company managed services are based upon clients running Arcserve
Backup.
Data
recovery and system recovery times have reduced over product upgrades and
enhancements, causing much less downtime

Incentivized

• intuitive UI for both managing backups and restore jobs.
• Compression and deduplication, to reduce to storage needs and costs.
• Easy to install and setup backup agent on windows, linux and of course synology

• Cost - A very affordable solution.
• Support and Sales - Arcserve has been top notch to us with the sales process and support.
• Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
• Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.

Incentivized

• Can't think of any currently.

Incentivized

• Support line just send a link so I have to research by my own.
• Requires you to buy a license for every agent add on.
• VMWare compatibility.

Incentivized

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

Synology Active Backup Suite is easy to use, has great documentation, has video tutorials for a fast integration, it integrates well with Mac OS and Windows. You can have two different NAS machines backing up each other and keeping duplications in separate physical places and with no outside access, just login in from each other.

Incentivized

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

Incentivized

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

Incentivized

Synology is
a great and simple solution to backup physical or virtual infrastructure, it
does what it provides very well.

It’s
lacking a lot of advanced features from the more established solutions on the
market such as Veeam but if budget is an issue you can’t beat the cost and an
all in one solution that can back up your on prem infrastructure and your
Microsoft 365 tenant as well.

We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level backups, which can only be achieved by Arcserve Backup.

Incentivized

• I was able to store more data for less money
• I was able to keep more backup versions
• I was abe to cut costs from cloud backup by keeping only the newest backup online instead of several versions

Incentivized

• Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.

Incentivized