Acronis True Image is a backup, cloning, cyber protection and privacy tool suite for home users.
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Arcserve Appliances
Score 3.0 out of 10
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Arcserve backup appliances are presented by the vendor as combining enterprise-ready software and industrial-grade hardware united, to create turnkey backup appliances for disaster recovery (DR) and application availability – now with Sophos Intercept X Advanced for defense against malware, exploits, and ransomware.
The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the local backup image is perfectly awful and the months of tech support ended with them telling me I had a "VSS issue" on a brand new workstation and that I should just create a separate cloud image. After months of it taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
We use Cisco and Commvault at our main site for backup and security, but we needed a solution for a remote site with none of those options available. We have put it as an all in one solution and it has worked out perfectly. If a colleague in a similar situation needed a solution like us, I would highly recommend this.
Upon a system restore after a crash, the program was able to see my server but was unable to complete the process. However, once I copied everything to a detachable USB hard disk, it had no further problems.
I'd love to see an exact copy of the functionality of Time Machine, except on a PC. Seamless, nearly flawless. It's already pretty decent, though.
Okay, Acronis, you've knocked it out of the park already, but ...it's time to offer some hardware! Develop your own secure version of the Time Capsule that can be plugged into the network. It will only do one thing, and it will be the best at what it does.
Scalability. Main issue is each appliance has a finite space for backups, and can't be increased on the box itself without replacing it with another appliance completely.
Onboard interface. Doesn't have an interface that's accessible via the web natively. While that's great for security, it is a little awkward if you need to access it from offsite.
Protect my system from data loss and also can manage multiple devices via online cloud from any where and also can set Multifactor authentication for more secure login access. Archive any backup which will use less space and we can transfer it to any other space also so it is very easy as server admin to manage acronics utilities
It's very easy to use. Plug it in, run through the wizard and you're pretty much set. Hardly ever have to go back in and check on it. Everything can be scheduled fairly granularly. The console is simple and laid out well. While doing a restore takes a number of steps, it is not hard to follow what you're doing. A few things couple be displayed better, but the built in help options do explain things well enough.
I have never had an issue with their software and therefore have never had to reach out to their support for anything. I have however used their online help to answer questions about functionality. I found no issues getting the information I was looking for. It seemed that if their own support didn't have the answer, there was a user on their forums who did.
[I] have only used it a couple of times, but they've always been responsive and solved the issues I've had. Time to get to a person was fairly low, under 10 minutes each time.
Acronis fits in with the rest of our software as it saves us a ton of time and money. Usability is incredibly intuitive - and a new employee can be taught the ins and outs in less than 15 minutes. The software is also updated regularly to improve the security and functionality of the suite.
Barracuda had the best console of the three we evaluated. Cloud hosted it was the easiest to access. However, it took forever to do the initial seeding backup, and then the nightly backups ran over into the next day. It was just so slow to do the backups - we never even tried a restore. The resulting backups also seemed to take up a significant amount of the appliances space, it was almost 3/4 full from the get go. Unitrends did not have natively a granular email restore option, it had a third-party option, but that was not something we were interested in. It also took a long time to run the backups. Arcserve was the fastest by far, [as] it did not fill up as much (way better deduplication) and it had a built-in granular email restore. While I wish it had a cloud console, overall it had the most important features we were looking for.
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Restored a SQL database for our CRM system very quickly. Without which, we would have been floundering and unable to contact our donors, and as a charity this would essentially have cut off much of our revenue. So it pretty much paid for itself in this one incident!
Reduced downtime restoring files when users delete them. We had tapes before and they take so long to do a restore from. The local disk based appliance made restoring a quick and simple task.
