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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis Cyber Protect

    Score5.9 out of 10
    N/AAcronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.

    $85

    per year

    Carbonite Endpoint

    Score8.8 out of 10
    N/ACarbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Acronis Cyber ProtectCarbonite Endpoint
    Editions & Modules
    Acronis Cyber Protect
    $85
    per year
    Acronis Cyber Protect
    $85
    per year
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Acronis Cyber ProtectCarbonite Endpoint
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Acronis Cyber ProtectCarbonite Endpoint
    Considered Both Products
    Acronis
    Chose Acronis Cyber Protect
    Acronis Cyber Backup is a fantastic product that provides service and quality of product that is a step above the competition. The software is incredibly reliable. It’s easy to use and just works as it is intended. Backups complete fast, compression rates are incredibly high, …
    Incentivized
    Chose Acronis Cyber Protect
    Acronis is the best software only solution. Veeam has many flavors and does a superb (and more scalable) job of backing up data and replicating it offsite. Backup Exec is the oldest big player and has not done a lot to keep up with the competitors. Carbonite is a cloud-backup …
    Incentivized
    Chose Acronis Cyber Protect
    Acronis doesn't stand up to Datto or Continuum when it comes to ease of use, and recovery. Support also doesn't hold a candle to the others. We only chose to use acronis because some of our clients didn't want to pay for a premium service that would work much more reliably …
    Incentivized
    Carbonite, an OpenText company
    Chose Carbonite Endpoint
    Carbonite is fast and easy to configure compared to other platforms. It's a small footprint and runs unnoticed in the background without usurping resources on the local machine. Backup Exec is a massive application and requires far more setup and configuration. Acronis, while …
    Incentivized
    Chose Carbonite Endpoint
    My mind pretty much was made up to use Carbonite since I had been using the personal computer backup version. But I did look Acronis due to a business associate stating it may meet my needs, after talking with a sales person it was found it had a large learning curve.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    Acronis Cyber ProtectCarbonite Endpoint
    Data Center Backup
    Comparison of Data Center Backup features of Acronis Cyber Protect and Carbonite Endpoint
    Feature
    Acronis Cyber Protect
    4.7
    25 Ratings
    56% below category average
    Carbonite Endpoint
    5.6
    1 Ratings
    39% below category average
    Universal recovery1.023 Ratings00 Ratings
    Instant recovery1.022 Ratings8.01 Ratings
    Recovery verification1.022 Ratings4.01 Ratings
    Business application protection1.021 Ratings00 Ratings
    Multiple backup destinations7.022 Ratings9.01 Ratings
    Incremental backup identification10.023 Ratings5.01 Ratings
    Backup to the cloud7.015 Ratings10.01 Ratings
    Deduplication and file compression6.015 Ratings4.01 Ratings
    Snapshots8.619 Ratings00 Ratings
    Flexible deployment3.011 Ratings4.01 Ratings
    Management dashboard2.016 Ratings6.01 Ratings
    Platform support6.016 Ratings4.01 Ratings
    Retention options2.015 Ratings4.01 Ratings
    Encryption9.412 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Acronis Cyber Protect and Carbonite Endpoint
    Feature
    Acronis Cyber Protect
    1.0
    1 Ratings
    156% below category average
    Carbonite Endpoint
    6.5
    1 Ratings
    23% below category average
    Continuous data protection1.01 Ratings10.01 Ratings
    Replication1.01 Ratings9.01 Ratings
    Operational reporting and analytics1.01 Ratings4.01 Ratings
    Malware protection00 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings4.01 Ratings
    Best Alternatives
    Acronis Cyber ProtectCarbonite Endpoint
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis Cyber ProtectCarbonite Endpoint
    Likelihood to Recommend
    1.7
    (48 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    1.0
    (1 ratings)
    Usability
    3.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (5 ratings)
    9.7
    (6 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (26 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis Cyber ProtectCarbonite Endpoint
    Likelihood to Recommend
    Acronis
    If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Acronis
    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Acronis
    • Search function for restore points on boot media.
    • After upgrading to a newer build, some fixed issues may reappear.
    • Hard to cancel jobs, but it looks like version 16 is better on that. We have run version 16 for only a month.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Acronis
    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Usability
    Acronis
    Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    No answers on this topic
    Support Rating
    Acronis
    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review
    Carbonite, an OpenText company
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Implementation Rating
    Acronis
    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Incentivized
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    Carbonite, an OpenText company
    No answers on this topic
    Alternatives Considered
    Acronis
    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Acronis
    I would love it if they offered better cloud space pricing or even "unlimited"
    Incentivized
    Read full review
    Carbonite, an OpenText company
    No answers on this topic
    Scalability
    Acronis
    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    No answers on this topic
    Return on Investment
    Acronis
    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Incentivized
    Read full review
    Carbonite, an OpenText company
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots