The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…
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Drupal
Score6.9 out of 10
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Drupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.
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Pricing
Acquia Digital Experience Platform
Drupal
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience Platform
Drupal
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Acquia Digital Experience Platform
Drupal
Considered Both Products
Acquia
Verified User
Chose Acquia Digital Experience Platform
Acquia coupled with their easier interface and 24 x 7 customer service can outweigh its competitors anytime. Acquia provides a full end to end solution for Drupal websites.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Software Engineer in Information Technology at The American College of Financial Services (Higher Education, 51-200 employees)
Chose Acquia Digital Experience Platform
Acquia Cloud is more of a hands-off approach to Drupal hosting - get the code on the server and that's basically it. AWS on the other hand requires more specialized server and networking knowledge to support a site. Our company wants to focus on content deliver and not on being …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Acquia Digital Experience Platform
The customer selected Acquia since it had a better support for the US based laws (eg the PCI compliance).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Acquia Digital Experience Platform
The flexibility aspect of Acquia Site Studio is unmatched and WordPress does not provide it on a large scale. The ability to perform bulk operations and security are also the factors in favour of Acquia Digital Experience Platform as compared to WordPress. They also offer …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Drupal Developer in Professional Services at FFW (Internet, 11-50 employees)
Chose Acquia Digital Experience Platform
If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Drupal Developer/Consultant in Professional Services at Ellucian (Higher Education, 1001-5000 employees)
Chose Acquia Digital Experience Platform
I have used Pantheon for almost as long as I have used Acquia. Many colleges and universities will use sub-sites in Drupal either as a separator for each department, or possibly for targeted marketing campaigns. One of the biggest reason we tend to use Acquia over Pantheon for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Business Development Strategist in Sales at Elevated Third (Marketing and Advertising, 11-50 employees)
Chose Acquia Digital Experience Platform
Acquia offers a more robust product suite than Pantheon. Acquia also offers professional services for another level beyond what Pantheon offers. Acquia pricing is typically more expensive than Pantheon, but the extra cost tends to be worth it, given all the support you receive …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Acquia Digital Experience Platform
Cost - Acquia provides more granular control of the costs. Interface - Acquia interface is a bit cleaner, although Patheon may have a few more features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Web Developer in Information Technology at United Church of God (Religious Institutions, 51-200 employees)
Chose Acquia Digital Experience Platform
Acquia provides much more for the investment. The support and services they provide make them the best choice in choosing a platform to host your Drupal sites. Services like Pantheon may have some new tools or cool features. But Acquia always seems to come out with those …
Web Developer ITS3 in Information Technology at NYS Office of Information Technology Services (Information Technology and Services, 10,001+ employees)
Chose Acquia Digital Experience Platform
Acquia has a much easier path for procurement through the GSA contract. Pantheon didn't have an avenue to purchase through the GSA, which severely limited our ability to procure their product. Pantheon has a few extra features which Acquia has yet to develop like true …
Senior Web Developer in Engineering at WVU Foundation (Fund-Raising, 201-500 employees)
Chose Acquia Digital Experience Platform
I still feel WordPress is easier for a simple 4 page website. Anything more complicated than that, and Drupal is your answer. Drupal 8 may change this dynamic though.
Acquia Cloud is provides some excellent dev to prod staging that I haven't seen anywhere else.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Programmer Analyst in Information Technology at Goodwill of Central Arizona (Internet, 11-50 employees)
Chose Drupal
Drupal is head-and-shoulders above WordPress in terms of extensibility and community support, in great part because it is completely open-source. I would recommend it in almost every case over WordPress. (WP is only better if you already know that system well, and your end …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
Platform is very accessible to those who know how to manage the back end software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It has excellent security features and consistent updates.
It allows for extensive customization with the integrated themes and core code, especially when you first install it. This allows our dev team to get creative with marketing initiatives.
There is a large online community of Drupal users that consistently help answer any questions and issues
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Security and new release notifications are a hassle as they happen too often
Allowing them to write PHP modules is a big advantage, but sometimes integrating them is a small challenge due to the version the developer is working on.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We rated our renewal likelihood an 8 because Acquia DXP delivers solid reliability, strong enterprise security, and an infrastructure built specifically for Drupal that takes the burden off our internal hosting management. The developer tooling and cloud stability are exceptional. The only factors keeping it from a 10 are the premium licensing costs and the learning curve for non-technical users, which requires ongoing budget justification during annual renewal discussions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
Acquia SOLR search provided a much-improved search experience on our website.
Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
