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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acquia Digital Experience Platform

    Score7.9 out of 10
    N/AThe Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
    Pricing
    Acquia Digital Experience Platform
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Acquia Digital Experience Platform
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Acquia Digital Experience Platform
    Considered Both Products
    Acquia
    Chose Acquia Digital Experience Platform
    Frankly, I think it was just good luck that we had a developer who trusted the platform and recommended we use it!
    Incentivized
    Chose Acquia Digital Experience Platform
    Much easier, less costly, and more value for the money. The support for the Acquia tools platform and operation are outstanding. Acquia has been a partner rather than a vendor.
    Incentivized
    Chose Acquia Digital Experience Platform
    Acquia Digital Experience Platform provides all the above features incorporated in your package.
    Incentivized
    Chose Acquia Digital Experience Platform
    Honestly, Pantheon are a great provider too and momentum has a large amount to do with our retention here.
    Incentivized
    Chose Acquia Digital Experience Platform
    We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
    Incentivized
    Chose Acquia Digital Experience Platform
    Platform.sh is cheap and relatively easy to configure. The challenge they have when it comes to competing with Acquia is that they aren't a Drupal centric service, and don't have the same bench of Drupal products to offer, and don't have turnkey Drupal pipelines and support …
    Incentivized
    Chose Acquia Digital Experience Platform
    Very convenient because it's a suite of products built to work together and Drupal is open-source. The AWS products are very similar, but I really appreciate the Cloud IDE.
    Incentivized
    Chose Acquia Digital Experience Platform
    we have used Pantheon in the past for some use cases but now we prefer Acquia over it the reason being the availability of different products to allow us to provide a complete digital experience. A product like a site factory, Acquia personalization, site studio, etc has really …
    Incentivized
    Chose Acquia Digital Experience Platform
    Acquia Personalization integrates well with Drupal CMS and is more straightforward to implement than Salesforce Marketing Cloud Interaction Studio (Personalization). WordPress as a CMS hosted on WP Engine is useful, but much more limited than Drupal CMS hosted on Acquia Word…
    Incentivized
    Chose Acquia Digital Experience Platform
    Drupal is Wordpress on crack. And using Acquia Digital Experience Platform is like using a managed Wordpress site: Most of the installation and maintenance is done for you.
    Incentivized
    Chose Acquia Digital Experience Platform
    We stay with Acquia because they offer managed updates to Drupal core. Not everyone does. And, they are experts in supporting Drupal. They can often get a little closer to the developer side of things than other companies. Prices and support are similar for similar services …
    Incentivized
    Chose Acquia Digital Experience Platform
    The customer selected Acquia since it had a better support for the US based laws (eg the PCI compliance).
    Incentivized
    Chose Acquia Digital Experience Platform
    Acquia coupled with their easier interface and 24 x 7 customer service can outweigh its competitors anytime.
    Acquia provides a full end to end solution for Drupal websites.
    Incentivized
    Chose Acquia Digital Experience Platform
    The flexibility aspect of Acquia Site Studio is unmatched and WordPress does not provide it on a large scale. The ability to perform bulk operations and security are also the factors in favour of Acquia Digital Experience Platform as compared to WordPress. They also offer …
    Incentivized
    Chose Acquia Digital Experience Platform
    Although Acquia Digital Experience Platform is an Enterprise solution like the others, it stands from competition because it relies on Drupal's Open Source community and is one of the first Cloud-native solutions so they're building on experience.
    Incentivized
    Chose Acquia Digital Experience Platform
    Acquia is the go-to platform for hosting drupal sites.
    Incentivized
    Chose Acquia Digital Experience Platform
    Acquia Cloud is more of a hands-off approach to Drupal hosting - get the code on the server and that's basically it. AWS on the other hand requires more specialized server and networking knowledge to support a site. Our company wants to focus on content deliver and not on being …
    Incentivized
    Chose Acquia Digital Experience Platform
    I'm still evaluating.
    Incentivized
    Chose Acquia Digital Experience Platform
    Can't compare apples to grapes. But in terms of "Drupal specific" hosting at enterprise level as a PAAS solution I think Acquia is the only one doing it at this scale.
    Incentivized
    Chose Acquia Digital Experience Platform
    Actually, Acquia Digital Experience Platform did not stack up against them, rather it was a great combination to implementing and configuring Cloudflare, the next generation Content Delivery Network (CDN) and different caching Architecture to embed with the Drupal Platform such …
    Incentivized
    Chose Acquia Digital Experience Platform
    there is no limitation on implementing our own logic by using the modules.
    Incentivized
    Chose Acquia Digital Experience Platform
    We had some limitations with another provider: for example, multisite was not possible. We did not encounter any particular constraints with Acquia Cloud.
    Incentivized
    Chose Acquia Digital Experience Platform
    Compared to other products used, Acquia Digital Experience Platform offers a good balance between configuration flexibility and hosting implementation. Some platforms provide a similar service where it takes away the need to build the hosting yourself, however, they don't allow …
    Incentivized
    Chose Acquia Digital Experience Platform
    Compared to the Adobe product, Acquia is 10 points ahead in flexibility and ease of deployment, and site support.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    74 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    53 Answers
    Features
    Acquia Digital Experience Platform
    Security
    Comparison of Security features of Acquia Digital Experience Platform
    Feature
    Acquia Digital Experience Platform
    8.0
    49 Ratings
    3% below category average
    Role-based user permissions8.049 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Acquia Digital Experience Platform
    Feature
    Acquia Digital Experience Platform
    7.7
    41 Ratings
    8% below category average
    API7.839 Ratings
    Internationalization / multi-language7.632 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Acquia Digital Experience Platform
    Feature
    Acquia Digital Experience Platform
    7.9
    43 Ratings
    4% above category average
    WYSIWYG editor7.331 Ratings
    Code quality / cleanliness8.134 Ratings
    Admin section7.942 Ratings
    Page templates8.030 Ratings
    Library of website themes8.226 Ratings
    Mobile optimization / responsive design7.828 Ratings
    Publishing workflow7.934 Ratings
    Form generator7.924 Ratings
    Web Content Management
    Comparison of Web Content Management features of Acquia Digital Experience Platform
    Feature
    Acquia Digital Experience Platform
    7.0
    35 Ratings
    3% below category average
    Content taxonomy7.728 Ratings
    SEO support6.029 Ratings
    Bulk management6.931 Ratings
    Availability / breadth of extensions7.432 Ratings
    Community / comment management7.226 Ratings
    Best Alternatives
    Acquia Digital Experience Platform
    Small Businesses
    Yext
    Score8.9 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.7 out of 10
    Enterprises
    Progress Sitefinity
    Score6.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Acquia Digital Experience Platform
    Likelihood to Recommend
    8.4
    (93 ratings)
    Likelihood to Renew
    8.9
    (11 ratings)
    Usability
    7.7
    (2 ratings)
    Support Rating
    9.0
    (5 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    Product Scalability
    8.3
    (73 ratings)
    User Testimonials
    Acquia Digital Experience Platform
    Likelihood to Recommend
    Acquia
    It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
    Incentivized
    Read full review
    Pros
    Acquia
    • It's fast, no lag time
    • Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
    • Platform is very accessible to those who know how to manage the back end software.
    Incentivized
    Read full review
    Cons
    Acquia
    • Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
    • Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
    Incentivized
    Read full review
    Likelihood to Renew
    Acquia
    We rated our renewal likelihood an 8 because Acquia DXP delivers solid reliability, strong enterprise security, and an infrastructure built specifically for Drupal that takes the burden off our internal hosting management. The developer tooling and cloud stability are exceptional. The only factors keeping it from a 10 are the premium licensing costs and the learning curve for non-technical users, which requires ongoing budget justification during annual renewal discussions.
    Incentivized
    Read full review
    Usability
    Acquia
    It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
    Incentivized
    Read full review
    Support Rating
    Acquia
    Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
    Incentivized
    Read full review
    Implementation Rating
    Acquia
    It was implemented when I got there. I don't know how it was prior.
    Incentivized
    Read full review
    Alternatives Considered
    Acquia
    We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
    Incentivized
    Read full review
    Scalability
    Acquia
    The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
    Incentivized
    Read full review
    Return on Investment
    Acquia
    • Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
    • Acquia SOLR search provided a much-improved search experience on our website.
    • Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
    • We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
    Incentivized
    Read full review
    ScreenShots