Acquia Digital Experience Platform vs. Arc XP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia Digital Experience Platform
Score 7.9 out of 10
N/A
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
Arc XP
Score 9.8 out of 10
N/A
Arc XP’s cloud-native tools help organizations create and distribute content, monetize websites and drive ecommerce, and deliver multichannel experiences. With a modular architecture built on AWS, Arc XP’s integrated ecosystem includes an agile content management system (CMS), a suite of digital subscription tools, a built-in DAM and video platform, and a hosted and managed low-code front-end experience platform. Built for flexibility, Arc XP’s agile CMS can be integrated into an existing…N/A
Pricing
Acquia Digital Experience PlatformArc XP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience PlatformArc XP
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acquia Digital Experience PlatformArc XP
Features
Acquia Digital Experience PlatformArc XP
Security
Comparison of Security features of Product A and Product B
Acquia Digital Experience Platform
8.0
Ratings
2% below category average
Arc XP
9.0
Ratings
9% above category average
Role-based user permissions8.00 Ratings9.00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia Digital Experience Platform
7.7
Ratings
8% below category average
Arc XP
9.5
Ratings
13% above category average
API7.80 Ratings10.00 Ratings
Internationalization / multi-language7.60 Ratings9.00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia Digital Experience Platform
7.9
Ratings
4% above category average
Arc XP
9.2
Ratings
19% above category average
WYSIWYG editor7.30 Ratings10.00 Ratings
Code quality / cleanliness8.10 Ratings10.00 Ratings
Admin section7.90 Ratings8.00 Ratings
Page templates8.00 Ratings00 Ratings
Library of website themes8.20 Ratings00 Ratings
Mobile optimization / responsive design7.80 Ratings10.00 Ratings
Publishing workflow7.90 Ratings8.00 Ratings
Form generator7.90 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia Digital Experience Platform
7.0
Ratings
3% below category average
Arc XP
10.0
Ratings
33% above category average
Content taxonomy7.70 Ratings10.00 Ratings
SEO support6.00 Ratings10.00 Ratings
Bulk management6.90 Ratings00 Ratings
Availability / breadth of extensions7.40 Ratings00 Ratings
Community / comment management7.20 Ratings00 Ratings
Digital Experience Platform
Comparison of Digital Experience Platform features of Product A and Product B
Acquia Digital Experience Platform
-
Ratings
Arc XP
9.1
Ratings
2% below category average
Cloud enablement00 Ratings10.00 Ratings
Content aggregation00 Ratings10.00 Ratings
Content classification00 Ratings7.00 Ratings
DXP Third-Party Integrations00 Ratings10.00 Ratings
Multi-website management00 Ratings10.00 Ratings
Digital asset management00 Ratings7.00 Ratings
Editorial workflows and task management00 Ratings10.00 Ratings
User Ratings
Acquia Digital Experience PlatformArc XP
Likelihood to Recommend
8.4
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.9
(0 ratings)
-
(0 ratings)
Usability
7.7
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
8.3
(0 ratings)
-
(0 ratings)
User Testimonials
Acquia Digital Experience PlatformArc XP
Likelihood to Recommend
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
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Arc XP is the state-of-the-art cloud based CMS for news publishing. It's well suited for large to medium organizations that want a robust, secure and scalable platform. Depending on the use case, it may still require a development team to maintain and make changes to the sites the CMS powers.
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Pros
  • Acquia keeps the site up and available. I don't think we've had a second of downtime caused by Acquia.
  • Their administration UI makes it pretty easy to manage the websites at a high level. Check stats, change key configuration values, backup code and databases, manage SSL, create support tickets and manage development teams (users).
  • Their support team can do performance reviews of your website and give you tips for improving performance.
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  • Enables content creation and curation
  • Content distribution. Web and APIs
  • Easy to use development framework with good documentation and support
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Cons
  • the support portal can be hit and miss. sometimes there are very helpful people who get back to you in a timely manner, but more often there's a lot of lag time for the ticket to get picked up and in between responses, which can also be less than helpful.
  • it seems like the different departments within acquia (support, management, build teams) don't communicate with each other.
  • because features are so dense and granular, sometimes the workflow or how they are connected can be really complex to access.
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  • The CMS lacks a responsive design web interface or a good native app alternative.
  • It's heavily dependent on the AWS infrastructure and a disruption of the AWS service can cause serious problems
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Likelihood to Renew
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
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No answers on this topic
Usability
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
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No answers on this topic
Support Rating
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
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No answers on this topic
Implementation Rating
It was implemented when I got there. I don't know how it was prior.
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No answers on this topic
Alternatives Considered
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
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Scalability
The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
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No answers on this topic
Return on Investment
  • A reliable platform = happy user base!
  • Ours is a non-profit service, we are happy that people appreciate and recommend the site for its content.
  • FLEXspace.org rapidly grew to over 6,000 users from 1,400 educational institutions across 75 countries - it is a joy to watch educators contributing content and sharing ideas.
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  • After the implementation of the CMS, the development team started focusing more on developing new features for the site than maintaining the CMS and the infrastructure. 100% of the work is now focused on creating value to the customer.
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ScreenShots