Acquia Digital Experience Platform vs. Amazon Web Services

It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.

Incentivized

We are using RDS for the database services. With RDS, we don't have to manage much, as most of the DBA tasks are automated. For development purposes, we are using Kubernetes pods, which makes it easy to deploy applications and scale up as needed. AWS integration with in-house applications is seamless, making it easy to keep a data-sensitive application on-premises while still utilizing AWS services.

Incentivized

• Acquia keeps the site up and available. I don't think we've had a second of downtime caused by Acquia.
• Their administration UI makes it pretty easy to manage the websites at a high level. Check stats, change key configuration values, backup code and databases, manage SSL, create support tickets and manage development teams (users).
• Their support team can do performance reviews of your website and give you tips for improving performance.

Incentivized

• Starting an instance and accessing it for testing purpose, demo or production deployment its always easy.
• All the things which are available over AWS are pretty well managed and easy to use.
• You might find everything you required for an product and other development over AWS.
• Its suitable for both either an enterprise or an startup
• Various resources and documentation are available in case you struck somewhere.

Incentivized

• the support portal can be hit and miss. sometimes there are very helpful people who get back to you in a timely manner, but more often there's a lot of lag time for the ticket to get picked up and in between responses, which can also be less than helpful.
• it seems like the different departments within acquia (support, management, build teams) don't communicate with each other.
• because features are so dense and granular, sometimes the workflow or how they are connected can be really complex to access.

Incentivized

• The AWS Management Console can be overwhelming. so a better dashboard and organizing it would improve usability.
• The pricing models are complex. We need a more clear price calculators and cost management tools to manage our expenses better.
• Enhancements in cross service compatibility and easier third party integrations could streamline workflow.
• Simplifying model training in SageMaker and improving IAM for granular access control would make AWS more user friendly

Incentivized

We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.

Incentivized

I would gladly rely on AWS for any large-scale application deployment. For prototyping and small-scale applications, a more heavily managed environment on top of the 'bare metal' virtual infrastructure, such as Heroku or Elastic Bean Stalk, is probably a more productive approach in most cases

It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced

Incentivized

Amazon Web Services is a great tool when it comes to middle size organizations like us. It provides multiple tools and functionalities in low costs. The best feature we have to pay as we go. No financial burden on company for the unused instances. It also comes with greater level of security such as two level authorization such as multi factor authorization.

Availability is very good, with the exception of occasional spectacular outages.

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.

Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch

Incentivized

The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to
immediately search for their compatible software's and also to guide them in a
good direction. Moreover, this product is a good suggestion for every type of
company because of its affordability and ease of use.

Incentivized

It was implemented when I got there. I don't know how it was prior.

Incentivized

The API's were very well documented and was Janova's main point of entry into the services.

We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.

Incentivized

In my personal experience, AWS is superior to both GCP and Azure in the majority of usable applications. GCP suffers from the near total misunderstanding of how support system is even supposed to work, and while _some_ services are pretty nifty and well-polished, some are mindbogglingly designed black boxes with self-conflicting documentation. Some of it comes from having legacy systems, sure, but AWS somehow manages, even having a rather big lead start. Azure, from my limited experience, is limited to people somehow coerced into its usage by external constraints. That being said, IF you can design and implement something there, it will probably run fine.

Incentivized

The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.

Incentivized

• A reliable platform = happy user base!
• Ours is a non-profit service, we are happy that people appreciate and recommend the site for its content.
• FLEXspace.org rapidly grew to over 6,000 users from 1,400 educational institutions across 75 countries - it is a joy to watch educators contributing content and sharing ideas.

Incentivized

• Provisioning resources like large database instances is really quick. We can easily scale our instances up or down as per need.
• Storing files in S3 instead of onprem NAS drives is much more economical, especially for the files stored in glacier deep archive for compliance purposes.
• Backup snapshots of EBS volumes and RDS instances may increase the cost of cloud if not cleaned up properly.

Incentivized