TrustRadius

ACES (Automated Compliance and Evaluation System) Web Audit Technology vs. Fiserv Loancierge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ACES Web Audit Technology
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
ACES Risk Management's (ARMCO) flagship product is ACES (Automated Compliance and Evaluation System) Web Audit Technology™ which enables full understanding of mortgage loan quality, how to control it and how to convey it. According to the vendor, their web-based solution includes highly customizable technology that places audit plans, policies and procedures in motion to significantly reduce time and risk. Additionally, the vendor says ACES is a trusted solution to pre-funding QC, post-closing…N/A
Loancierge
Score 8.0 out of 10
N/A
Loancierge for Credit Unions from Fiserv is a loan origination solution offering intuitive navigation, workflows and paperless processing tools to strengthen lending operations, mitigate risk and increase loan efficiency to compete for loan opportunities.N/A
Pricing
ACES (Automated Compliance and Evaluation System) Web Audit TechnologyFiserv Loancierge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ACES Web Audit TechnologyLoancierge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ACES (Automated Compliance and Evaluation System) Web Audit TechnologyFiserv Loancierge
User Ratings
ACES (Automated Compliance and Evaluation System) Web Audit TechnologyFiserv Loancierge
Likelihood to Recommend
7.8
(2 ratings)
8.0
(1 ratings)
User Testimonials
ACES (Automated Compliance and Evaluation System) Web Audit TechnologyFiserv Loancierge
Likelihood to Recommend
ACES Risk Management Corp (ARMCO)
The technology is very well suited for QC audits. It is also flexible enough to create audits for other purposes within the mortgage industry.
JP
Judith Palionis
Quality Control Analyst III
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Fiserv
It really just could be easier to use. I feel like there is a lot of repetition and things could be smoother between pages. Why do the loans turn red in your queue, no one has ever been able to answer me that.
RB
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Pros
ACES Risk Management Corp (ARMCO)
  • Peer comparisons
  • Question filtering
  • Response resolutions
Vickie Perfecto | TrustRadius Reviewer
Vickie Perfecto
Director- Loan Servicing Origination Support
Read full review
Fiserv
  • connects to Portico
  • Lets you know when someone else is in your loan
RB
Read full review
Cons
ACES Risk Management Corp (ARMCO)
  • Reporting is through Business Objects, which requires someone proficient in that technology. If ACES could provide more assistance in this area it would wonderful.
  • A more detailed user guide. Not all processes are explained well.
  • Provide the ability to view updates in a PDF format so that we can review them at one time instead of one item at a time.
JP
Judith Palionis
Quality Control Analyst III
Read full review
Fiserv
  • Missing certain pieces to make it eaiser
  • not everything transfers from one program to antother
  • having to go back and forth between queues instead of the back button
RB
Read full review
Alternatives Considered
ACES Risk Management Corp (ARMCO)
Similarity. It had better pricing and servicing module.
Vickie Perfecto | TrustRadius Reviewer
Vickie Perfecto
Director- Loan Servicing Origination Support
Read full review
Fiserv
Hubspot is putting everything in Loancierge into it, repetitive for tracking purposes. We also have Portico integrated with Loancierge, they do mesh well most days but some days one is down and you cannot use the other.
RB
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Return on Investment
ACES Risk Management Corp (ARMCO)
  • ACES has assisted in organizing, streamlining and automating our qc processes as well as other required audits.
JP
Judith Palionis
Quality Control Analyst III
Read full review
Fiserv
  • I do not see that side of things, i just write the loans and send to underwriting
RB
Read full review
ScreenShots

ACES Web Audit Technology Screenshots

Screenshot of With Tableau software, enable any user to see or create impactful visual analysis within minutes. Provide actionable insight like never before.Screenshot of Powerfully visualize reports such as Disbursement of Loan Ratings by Fannie Mae Category and Sub-Category, Calculated Loan Rating, Disbursement of Exceptions, Calculated Loan Rating by Branch, Number of Exceptions by Assigned Loan Rating and more. Filter, sort, publish and discuss interactive data at any time. Collaboration and immediately sharing impactful findings are now easy with self-serve visual analytics.Screenshot of ARMCO’s TRIDCompare allows clients to automatically validate TRID disclosures against LOS data. Increase efficiencies and save time by matching critical documents side-by-side with a click of the mouse. Easily find discrepancies, and quickly rectify before closing a loan.Screenshot of Document indexing provides a more efficient process for the identification and organization of the multiple documents contained within a loan file. ACES makes it easy to upload data and bookmark each loan document with customized or preset categories and sub categories.Screenshot of ACES Web allows clients to reduce gross defect rates by identifying missing documents associated with a given loan file. The set of documents needed for the loan can be customized by the client and criteria-driven. Documents identifed as missing are then automatically requested from thje responsible party via ARMCO’s Communication Portal.Screenshot of Advanced extraction technology gives you the ability to examine signatures and other critical data elements within multiple documents side-by-side. Quickly and easily validate data with 100% transparency and identify discrepancies and potential fraud.