AC Ideas Ultimate vs. SurveySparrow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AC Ideas Ultimate
Score 0.0 out of 10
N/A
A LEX-native app for managing ideas and feedback from Experience Cloud sites. It provides a structured and streamlined approach to idea management allowing organizations to enhance their products and services based on real customer needs and preferences. AC Ideas Ultimate app offers features for idea management on an Experience Cloud site. It allows users to organize ideas and suggestions into groups, configure separate settings for different zones based on product or target audience, and…N/A
SurveySparrow
Score 9.0 out of 10
N/A
SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
$19
per month 5000 Responses
Pricing
AC Ideas UltimateSurveySparrow
Editions & Modules
No answers on this topic
Basic
$19
per month 5000 Responses
Essentials
$49
per month 15000 responses
360 Assessments Basic
$59
Per Subject Billed Yearly For upto 100 Subjects
Business
$99
per month 100000 responses
CX Basic
$199
per month 100000 responses
Offerings
Pricing Offerings
AC Ideas UltimateSurveySparrow
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
AC Ideas UltimateSurveySparrow
User Ratings
AC Ideas UltimateSurveySparrow
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
AC Ideas UltimateSurveySparrow
Likelihood to Recommend
No answers on this topic
From our experience, most people that fill out our surveys will do so from a mobile device. Survey Sparrow is perfect for a mobile audience and greatly improves response rates with its chat-style survey format. It is a great option for businesses that want a simple and reliable way to get feedback from their customers and website visitors and don't need extensive customization options. I would highly recommend Survey Sparrow if you want a no-fuss, easy to use survey software that just works. It is also suited for businesses that want the reassurance that they can speak to customer support when needed.
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Pros
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  • Creates customized questions
  • Multiple options for answering survey
  • You can add your company's logo so that the survey seems more authentic
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Cons
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  • There are limits as far as features and design options, and it would be nice to have more customization options.
  • The reporting and analyzing of survey data needs improvement. Exported reports do not show answers to custom text answers, and you can only read them online.
  • Needs more template options for specific use cases.
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Usability
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User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
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Support Rating
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The support team is just a call away and also provides email support.
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Alternatives Considered
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Return on Investment
No answers on this topic
  • Very simple and intuitive interface.
  • Easy to set-up and use - pays off quickly.
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ScreenShots

AC Ideas Ultimate Screenshots

Screenshot of Ideas posting in LexScreenshot of Jira integration settingsScreenshot of Cases related ideasScreenshot of Idea Matrix