TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Abnormal Security

    Score9.7 out of 10
    N/AAbnormal Security, headquartered in San Francisco, offers a secure email gateway to that protects Microsoft 365 and Google Workspace accounts with AI threat detection. The solution is designed to prevent phishing and scams, high-level account impersonation, or supply chain attacks (i.e. invoice fraud).N/A

    KnowBe4 PhishER/PhishER Plus

    Score9.1 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $0.75

    per month (billed annually) per seat

    Pricing
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Editions & Modules
    No answers on this topic
    3001-5000 Monthly Pricing Per Seat
    $0.75
    per month (billed annually) per seat
    2001-3000 Monthly Pricing Per Seat
    $0.85
    per month (billed annually) per seat
    1001-2000 Monthly Pricing Per Seat
    $1.00
    per month (billed annually) per seat
    501-1000 Monthly Pricing Per Seat
    $1.15
    per month (billed annually) per seat
    101-500 Monthly Pricing Per Seat
    $1.50
    per month (billed annually) per seat
    Offerings
    Pricing Offerings
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Considered Both Products
    Abnormal Security
    Chose Abnormal Security
    Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same …
    Incentivized
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    Similar...
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Abnormal is on an entirely nother level both in cost and functionality. Costs is 25x but is borderline magic. Barracuda was finicky and cost more. Defender for email we already had but falls short in a lot of areas, especially with the reporting piece.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    KnowBe4 PhishER/PhishER Plus fills a lot of gaps that are present in microsofts built in anti-phishing tools even once you have upgraded your licensing in microsoft. Abnormal is an entirely different beast compare to KnowBe4 PhishER/PhishER Plus. It is an enterprise grade …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    103 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    94 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    94 Answers
    Features
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Abnormal Security and KnowBe4 PhishER/PhishER Plus
    Feature
    Abnormal Security
    10.0
    1 Ratings
    18% above category average
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Customizability10.01 Ratings00 Ratings
    Threat Detection10.01 Ratings00 Ratings
    Management Tools10.01 Ratings00 Ratings
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Abnormal Security and KnowBe4 PhishER/PhishER Plus
    Feature
    Abnormal Security
    -
    Ratings
    KnowBe4 PhishER/PhishER Plus
    8.6
    94 Ratings
    2% below category average
    Company-wide Incident Reporting00 Ratings8.776 Ratings
    Integration with Other Security Systems00 Ratings8.572 Ratings
    Centralized Dashboard00 Ratings8.793 Ratings
    Machine Learning to Prevent Incidents00 Ratings8.679 Ratings
    Live Response for Rapid Remediation00 Ratings8.680 Ratings
    Best Alternatives
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Small Businesses
    Barracuda Email Protection
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Avanan
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    Avanan
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.8
    (99 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Abnormal SecurityKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    Abnormal Security
    Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.
    Incentivized
    Read full review
    KnowBe4
    PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
    Incentivized
    Read full review
    Pros
    Abnormal Security
    • Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
    • Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
    • Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.
    Incentivized
    Read full review
    KnowBe4
    • One platform that integrates reported emails and using PhishFlip to educated staff.
    • Automation to remove malicious emails from mailboxes.
    • Instantly report back to users if an email is safe or malicious.
    • Easily review vital technical information to help you make a decision if an email is a threat.
    • Allow comments to be left from staff and IT.
    Incentivized
    Read full review
    Cons
    Abnormal Security
    • None so far, I have been extremely happy with their service.
    Incentivized
    Read full review
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    Abnormal Security
    No answers on this topic
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Usability
    Abnormal Security
    No answers on this topic
    KnowBe4
    I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
    Incentivized
    Read full review
    Support Rating
    Abnormal Security
    No answers on this topic
    KnowBe4
    Responses to questions were answered quickly and accurately.
    Read full review
    Implementation Rating
    Abnormal Security
    No answers on this topic
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Alternatives Considered
    Abnormal Security
    Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same info into a custom campaign.
    Incentivized
    Read full review
    KnowBe4
    Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
    Incentivized
    Read full review
    Return on Investment
    Abnormal Security
    • Preventing compromises that have historically led to payroll or accounts payable threats.
    Incentivized
    Read full review
    KnowBe4
    • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
    • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
    • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
    Incentivized
    Read full review
    ScreenShots

    Abnormal Security Screenshots

    Screenshot of Abnormal Security

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.