ABILITY Network SMARTFORCE vs. WhenToWork

I find WhenToWork to be very well suited for a company such as ours with multiple locations and 24-hour operation.

With as many as 50 schedules to keep track of, it does an excellent job. The ability to combine individual schedules into a view as an entire department with varying schedules is also a plus.

Incentivized

• Cost effective
• Efficient for users and manager interactions
• Solves the scheduling solution need
• Unique view for different roles

Incentivized

• It would be a nice feature if WhenToWork could allow the user to build schedules from the Calendar View.
• Would love to see WhenToWork integrate with payroll programs, such as ADP, Paycom, Paychex, etc., so employees' schedules and hours worked would be synchronized.

Incentivized

I've never needed assistance.

Incentivized

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.

Incentivized

• N/A. Not a manager, just a user.

Incentivized