Aam Digital vs. Verint Case Management Professional [Citizen Engagement]

Aam Digital

1 Reviews and Ratings

Verint Case Management Professional [Citizen Engagement]

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Aam Digital	Score10 out of 10	N/A	Aam Digital is software for NGOs from the company of the same name in Berlin, to make their work with beneficiaries more effective and transparent. The system helps social workers and teachers of an education support programme to manage all information about students’ development, attendance or health.	$0
Verint Case Management Professional [Citizen Engagement]	Score8.1 out of 10	N/A	Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The…	N/A

Pricing

Aam Digital

Verint Case Management Professional [Citizen Engagement]

Aam Digital - Open Source: $0
Regular: € 75
per month per 100 beneficiaries or per 5 users

No answers on this topic

Pricing Offerings
Aam Digital	Verint Case Management Professional [Citizen Engagement]
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

$500 one-time fee ranges from € 500-€ 5000

No setup fee

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Best Alternatives
	Aam Digital	Verint Case Management Professional [Citizen Engagement]
Small Businesses	Bonterra Apricot Score9.5 out of 10	Bonterra Apricot Score9.5 out of 10
Medium-sized Companies	Bonterra Apricot Score9.5 out of 10	Bonterra Apricot Score9.5 out of 10
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Aam Digital	Verint Case Management Professional [Citizen Engagement]
Likelihood to Recommend	- (0 ratings)	9.1 (1 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (1 ratings)
Support Rating	- (0 ratings)	9.1 (1 ratings)

User Testimonials
	Aam Digital	Verint Case Management Professional [Citizen Engagement]
Likelihood to Recommend	Aam Digital GmbH No answers on this topic	Verint So it's definitely well suited for government. That was the framework for it, but again, it can be utilized by anybody. It's a case management system that has a very powerful form tool that can be very flexible and incorporated to anything as we've used it in that form. Incentivized Chris Hobden Systems Analyst Read full review
Likelihood to Renew	Aam Digital GmbH No answers on this topic	Verint Amazing product with unlimited uses Incentivized Chris Hobden Systems Analyst Read full review
Support Rating	Aam Digital GmbH No answers on this topic	Verint Support has been strong. Quick answers most times and when the answer isn't quick communication has been great. Incentivized Chris Hobden Systems Analyst Read full review
Alternatives Considered	Aam Digital GmbH No answers on this topic	Verint So again, it's been our only CRM for 10, 11 years. So I really haven't had much flexibility outside just more of what you hear, but what I have seen, they don't have the flexibility in their form software for building their service requests because that's really what the forms are used for, is to collect the data from the citizen and then creates a case. Incentivized Chris Hobden Systems Analyst Read full review
Return on Investment	Aam Digital GmbH No answers on this topic	Verint We have been able to use the platform to handle non contact centre workflows. Incentivized Chris Hobden Systems Analyst Read full review
ScreenShots		Verint Case Management Professional [Citizen Engagement] Screenshots