TrustRadius

a3HRgo vs. Salesforce Employee Service Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
a3HRgo
Score 7.4 out of 10
N/A
a3HRgo is an employee portal that allows sharing and consulting employment documentation, from Wolters Kluwer.N/A
Salesforce Employee Service Management
Score 8.6 out of 10
N/A
A solution that gives employees self-service so they can take action, get support on any channel, and find resources from one central place. For HR teams, streamline employee support and processes with HR case management.N/A
Pricing
a3HRgoSalesforce Employee Service Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
a3HRgoSalesforce Employee Service Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
a3HRgoSalesforce Employee Service Management
User Ratings
a3HRgoSalesforce Employee Service Management
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
a3HRgoSalesforce Employee Service Management
Likelihood to Recommend
No answers on this topic
It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.
BD
Benhur Dharmaseelan
Senior Infrastructure Engineer
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Pros
No answers on this topic
  • Good interface
  • Simple and concise
  • User-friendly
BD
Benhur Dharmaseelan
Senior Infrastructure Engineer
Read full review
Cons
No answers on this topic
  • The change requests page could be better
  • The process for the incident lifecycle could be a little simpler
  • Search options could be improved a bit
BD
Benhur Dharmaseelan
Senior Infrastructure Engineer
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Alternatives Considered
No answers on this topic
It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.
BD
Benhur Dharmaseelan
Senior Infrastructure Engineer
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Return on Investment
No answers on this topic
  • Reduces time to resolve incidents
  • Enables to get a good overview of the change
  • Improves employee involvement and productivity
BD
Benhur Dharmaseelan
Senior Infrastructure Engineer
Read full review
ScreenShots