9 Spokes vs. Kyvos Semantic Intelligence Layer

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

Incentivized

Kyvos Insights has made it simple for us to work with all our customer data. Now, we get a clear picture of how we’re doing across locations and products, all thanks to its performant tech. It's the only tool that allowed us to explore five years of data and get answers quickly.

• Grouping several apps in one place for easy viewing.
• Clean dashboard interface that looks uncluttered when viewing several apps at once.
• Setting up the apps is a breeze when the platform supports them.

Incentivized

• Easy to integrate with existing tech stack.
• It is easy to make big complex queries and minimal processing time.
• Good customer support and customization support from customer service team.

Incentivized

• Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
• iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

Incentivized

• We’re able to add more dimensions and measures to our reports without performance issues. Another great advantage of Kyvos Insights was the capability to migrate our workloads to GCP.

Incentivized

Kyvos has made a big difference by enabling fast data processing and interactive reporting. It has significantly reduced the time needed to gain insights and made it easier to expand our data operations without slowing down, greatly improving our efficiency.

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

Incentivized

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

Incentivized

to be honest we used all these platform along with Tableau. Its just each of them fulfil different use cases. Kyvos Insights is more about a platform to with with big data for investigations.

• We’d love more customization options to adapt the platform to our specific needs. The initial setup was also a bit tricky, but once done, it runs smoothly.