3CLogic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
3CLogic
Score 9.3 out of 10
N/A
3CLogic supports customer and employee experiences with its Cloud Contact Center and Voice AI capabilities purpose-built to enhance CRM and Customer Service Management platforms.N/A
Pricing
3CLogic
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
3CLogic
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
3CLogic
Features
3CLogic
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
3CLogic
8.8
1 Ratings
6% above category average
Agent dashboard10.01 Ratings
Validate callers9.01 Ratings
Outbound response10.01 Ratings
Call forwarding9.01 Ratings
Click-to-call (CTC)8.01 Ratings
Warm transfer9.01 Ratings
Predictive dialing8.01 Ratings
Interactive voice response8.01 Ratings
REST APIs9.01 Ratings
Call scripts9.01 Ratings
Call tracking10.01 Ratings
Multichannel integration8.01 Ratings
CRM software integration8.01 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
3CLogic
9.6
1 Ratings
16% above category average
Inbound call routing9.01 Ratings
Omnichannel inbound routing9.01 Ratings
Recording8.01 Ratings
Quality management10.01 Ratings
Call analytics10.01 Ratings
Historical reporting10.01 Ratings
Live reporting10.01 Ratings
Customer surveys10.01 Ratings
Customer interaction analytics10.01 Ratings
Best Alternatives
3CLogic
Small Businesses
CloudTalk
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Score 7.3 out of 10
Medium-sized Companies
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CloudTalk
Score 7.3 out of 10
Enterprises
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.1 out of 10
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User Ratings
3CLogic
Likelihood to Recommend
9.0
(2 ratings)
User Testimonials
3CLogic
ScreenShots

3CLogic Screenshots

Screenshot of some of 3CLogic's features, including the embedded Computer Telephony Integration (CTI), Real-time Transcription (RTT), and generative AI call summaries for systems of record (example shown: ServiceNow).Screenshot of the interface used to define Voice AI agents, set unique personalities, and choose the perfect voice (example shown: ServiceNow).Screenshot of the designer for intelligent voice or SMS workflows integrated with a systems of record (example shown: ServiceNow) to deliver personalized experiences without depending on expensive 3rd party administrators.Screenshot of an example of the Wallboards and Dashboards available for actionable intelligence to share with agents and supervisors (example shown: ServiceNow).