TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    360 Campaigner

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    360 Campaigner is a B2B marketing automation platform that includes email marketing, lead nurturing, and CRM capabilities. Data Below Provided by 360 Campaigner Marketing Automation Features Email & Online Marketing Features WYSIWYG Email Editor Scheduled Emails Deliverability Scoring Delivery Tracking Drip Email Marketing Forms, Dynamic Content Dynamic Content Testing (pre…

    $90

    upto 10000 emails

    Keap

    Score6 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Pricing
    360 CampaignerKeap
    Editions & Modules
    Starter
    $90
    upto 10000 emails
    Genius
    $249
    up to 10000 emails, 30000 Nurture emails
    Explorer
    $1,499
    up to 10000 emails & Contacts
    Champion
    $1,699
    up to 10000 emails & Contacts, 30000 Nurture emails
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Offerings
    Pricing Offerings
    360 CampaignerKeap
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsFor additional tiers of emails, contacts and nurturing credits under each plan.All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.
    More Pricing Information
    Community Pulse
    360 CampaignerKeap
    Considered Both Products
    360 Campaigner
    No answer on this topic
    Keap
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    71 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    71 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    66 Answers
    Features
    360 CampaignerKeap
    Email & Online Marketing
    Comparison of Email & Online Marketing features of 360 Campaigner and Keap
    Feature
    360 Campaigner
    9.6
    1 Ratings
    23% above category average
    Keap
    7.0
    150 Ratings
    17% below category average
    WYSIWYG email editor10.01 Ratings9.050 Ratings
    Dynamic content9.01 Ratings8.947 Ratings
    Ability to test dynamic content10.01 Ratings00 Ratings
    Landing pages10.01 Ratings5.9134 Ratings
    A/B testing9.01 Ratings6.410 Ratings
    Mobile optimization10.01 Ratings6.3124 Ratings
    Email deliverability reporting9.01 Ratings7.5149 Ratings
    List management9.01 Ratings8.4147 Ratings
    Triggered drip sequences10.01 Ratings9.049 Ratings
    Lead Management
    Comparison of Lead Management features of 360 Campaigner and Keap
    Feature
    360 Campaigner
    9.8
    1 Ratings
    23% above category average
    Keap
    7.3
    151 Ratings
    12% below category average
    Lead nurturing automation10.01 Ratings7.5146 Ratings
    Lead scoring and grading10.01 Ratings6.2128 Ratings
    Data quality management10.01 Ratings6.7129 Ratings
    Automated sales alerts and tasks9.01 Ratings7.3138 Ratings
    Automated follow-ups00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of 360 Campaigner and Keap
    Feature
    360 Campaigner
    9.5
    1 Ratings
    25% above category average
    Keap
    7.7
    89 Ratings
    10% above category average
    Calendaring9.01 Ratings8.388 Ratings
    Event/webinar marketing10.01 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of 360 Campaigner and Keap
    Feature
    360 Campaigner
    10.0
    1 Ratings
    28% above category average
    Keap
    -
    Ratings
    Social sharing and campaigns10.01 Ratings00 Ratings
    Social profile integration10.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 360 Campaigner and Keap
    Feature
    360 Campaigner
    9.3
    1 Ratings
    24% above category average
    Keap
    5.2
    148 Ratings
    28% below category average
    Dashboards9.01 Ratings7.255 Ratings
    Standard reports10.01 Ratings3.6144 Ratings
    Custom reports9.01 Ratings4.7136 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of 360 Campaigner and Keap
    Feature
    360 Campaigner
    9.3
    1 Ratings
    22% above category average
    Keap
    5.5
    142 Ratings
    39% below category average
    API9.01 Ratings4.7126 Ratings
    Role-based workflow & approvals9.01 Ratings6.4108 Ratings
    Customizability10.01 Ratings5.4138 Ratings
    Integration with Salesforce.com9.01 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM9.01 Ratings00 Ratings
    Integration with SugarCRM10.01 Ratings00 Ratings
    Third-party software integrations00 Ratings7.31 Ratings
    Mobile app for sales & marketing automation00 Ratings5.51 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 360 Campaigner and Keap
    Feature
    360 Campaigner
    -
    Ratings
    Keap
    7.7
    29 Ratings
    14% below category average
    Task management00 Ratings8.820 Ratings
    Billing and invoicing management00 Ratings7.416 Ratings
    Reporting00 Ratings7.127 Ratings
    Automated CRM activity logging00 Ratings6.41 Ratings
    Sales pipeline management00 Ratings9.11 Ratings
    User Ratings
    360 CampaignerKeap
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.2
    (209 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (40 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    360 CampaignerKeap
    Likelihood to Recommend
    360 Campaigner
    360 Campaigner has simplistic marketing solutions, from email marketing, and automatic social media posting. Besides, 360 Campaigner has email delivery notifications and tracking, which helps the company to know when an audience has received an email. Furthermore, on lead management and nurturing, 360 Campaigner has played a critical role.
    Incentivized
    Read full review
    Keap
    Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
    Incentivized
    Read full review
    Pros
    360 Campaigner
    • 360 Campaigner has lead management, which helps in segmentation and lead nurturing.
    • 360 Campaigner supports email marketing and delivery tracking.
    • Mobile optimization is another marketing solution.
    Incentivized
    Read full review
    Keap
    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Incentivized
    Read full review
    Cons
    360 Campaigner
    • No mobile application for 360 Campaigner.
    • Furthermore, 360 Campaigner requires online classes, to make the software more efficient.
    • Lastly, the dashboard of 360 Campaigner is inflexible and not practical to use.
    Incentivized
    Read full review
    Keap
    No answers on this topic
    Likelihood to Renew
    360 Campaigner
    No answers on this topic
    Keap
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Read full review
    Usability
    360 Campaigner
    No answers on this topic
    Keap
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Incentivized
    Read full review
    Reliability and Availability
    360 Campaigner
    No answers on this topic
    Keap
    No answers on this topic
    Performance
    360 Campaigner
    No answers on this topic
    Keap
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Read full review
    Support Rating
    360 Campaigner
    No answers on this topic
    Keap
    No answers on this topic
    In-Person Training
    360 Campaigner
    No answers on this topic
    Keap
    I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
    Incentivized
    Read full review
    Online Training
    360 Campaigner
    No answers on this topic
    Keap
    No answers on this topic
    Implementation Rating
    360 Campaigner
    No answers on this topic
    Keap
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Read full review
    Alternatives Considered
    360 Campaigner
    360 Campaigner has a delivery tracking option, which helps us understand the moment an email has been received. Also, lead segmentation is a tool that helps us know our market, and keep the client's database. The drip email marketing is another feature that I see with 360 Campaigner. Lastly, 360 Campaigner can easily extract or dig the client's contacts from various sources.
    Incentivized
    Read full review
    Keap
    No answers on this topic
    Scalability
    360 Campaigner
    No answers on this topic
    Keap
    No answers on this topic
    Return on Investment
    360 Campaigner
    • Email marketing brings more clients on board, making us have huge sales.
    • Lead management increases the customer loyalty and the brand reputation.
    • The sales volume exceeds the cost of installing 360 Campaigner.
    Incentivized
    Read full review
    Keap
    • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
    • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
    • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
    Incentivized
    Read full review
    ScreenShots

    360 Campaigner Screenshots

    Screenshot of The DashboardScreenshot of Integrated Contact DatabaseScreenshot of Uploading A ListScreenshot of Campaign Creation - Step I - VScreenshot of Built-In CRMScreenshot of Lead Nurturing

    Keap Screenshots

    Screenshot of a Keap invoiceProduct screenshotScreenshot of the entire sales pipeline displayed in one view.