2x Connect vs. Dialpad Sell

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
2x Connect
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
2x Connect combines data intelligence with dialer technology with the goal of delivering 8 to 12 Conversations per Hour at the cost of a basic dialer. This parallel dialing solution: - Enriches client prospect data - Prioritizes dialing based on phone numbers that are most likely to lead to a conversation with a prospect - Automatically detects and skips bad numbers, “no answers”, and voicemails - Automatically…
$1,800
per year per user
Dialpad Sell
Score 9.5 out of 10
N/A
Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A
Pricing
2x ConnectDialpad Sell
Editions & Modules
Paid Annually
$1,800
per year per user
No answers on this topic
Offerings
Pricing Offerings
2x ConnectDialpad Sell
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing includes voice costs. There are no additial fees.
More Pricing Information
Community Pulse
2x ConnectDialpad Sell
Features
2x ConnectDialpad Sell
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
2x Connect
-
Ratings
Dialpad Sell
8.0
Ratings
11% above category average
Contact preview00 Ratings8.00 Ratings
Dialer-CRM integration00 Ratings8.00 Ratings
Call notes & tags00 Ratings8.00 Ratings
Automatic call logging00 Ratings8.00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
2x Connect
-
Ratings
Dialpad Sell
8.5
Ratings
11% above category average
Outbound dialing00 Ratings8.00 Ratings
Inbound routing00 Ratings8.00 Ratings
Custom caller ID00 Ratings7.10 Ratings
Click-to-call00 Ratings9.00 Ratings
Recorded voicemail drop00 Ratings10.00 Ratings
Dialer contact import00 Ratings8.90 Ratings
Campaign & list management00 Ratings8.20 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
2x Connect
-
Ratings
Dialpad Sell
8.0
Ratings
6% above category average
Follow-up calls00 Ratings8.00 Ratings
Dialer reporting & analytics00 Ratings7.00 Ratings
Dialer compliance00 Ratings9.00 Ratings
Best Alternatives
2x ConnectDialpad Sell
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
2x ConnectDialpad Sell
Likelihood to Recommend
-
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.4
(0 ratings)
User Testimonials
2x ConnectDialpad Sell
Likelihood to Recommend
No answers on this topic
Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
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Pros
No answers on this topic
  • Speed of the messages that are sent are excellent!
  • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
  • The saving of information so i dont have to retype everything over again
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Cons
No answers on this topic
  • The biggest thing for me is being able to link calls to specific objects in SalesForce. In the app, you can link a contact to an object, but I often call the same contact several times, so I have to create a report in Salesforce and manually link the call everytime that way.
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Likelihood to Renew
No answers on this topic
We love using Dialpad and will continue to use it
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Usability
No answers on this topic
Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
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Alternatives Considered
No answers on this topic
I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I highly recommend this product over others
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Return on Investment
No answers on this topic
  • It has helped me to understand easily the different accents of people
  • Dialpad has helped me to analyze my past calls and help me to grow
  • It also shows the number of Csats and your team in real time which also creates a healthy competition
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ScreenShots