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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Sell

    Score9.5 out of 10
    N/ADialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A
    Pricing
    Dialpad Sell
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Dialpad Sell
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Dialpad Sell
    Considered Both Products
    Dialpad
    Chose Dialpad Sell
    To be honest, this was already integrated in the organization when I joined here and I do not find the need to change anything. Dialpad Sell is so simple and easy to navigate and loaded with so many features and options that you would not need to switch to any other alternative.
    Incentivized
    Chose Dialpad Sell
    The mobile app was the reason we started looking away from RingCentral. The biggest issue I personally had with RingCentral was that inbound calls could really throw people off. If you were working in SFDC and you hadn't saved, an inbound call would erase all that work you had …
    Incentivized
    Chose Dialpad Sell
    I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I …
    Incentivized
    Chose Dialpad Sell
    Microsoft is not as fast or efficient as Dialpad Sell is also the history on Microsoft isn't saved the same way. I think its harder for the normal person to find how to navigate Microsoft than it is Dialpad Sell! we have both options here at the call center that i work at and …
    Incentivized
    Chose Dialpad Sell
    Dialpad Sell offers an amazing array of features for the price. Some of the products I evaluated were up to 10x the price of Dialpad Sell and lacked the voice intelligence features
    Incentivized
    Chose Dialpad Sell
    I chose Dialpad over RingCentral because the pricing was much better and the analytics go way more in depth. Implementation was a lot more robust and I feel Dialpad had way better customer service.
    Incentivized
    Chose Dialpad Sell
    I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
    Incentivized
    Chose Dialpad Sell
    Google Voice is more affordable but has fewer options for customization. We needed Dialpad Sell to be able to route calls appropriately and the price was better for our needs. Google Voice is great for a one-line, one-number account to have a business line on your same personal …
    Incentivized
    Chose Dialpad Sell
    It's as good, but more cost effective.
    Incentivized
    Chose Dialpad Sell
    It is more appropriate to use and is better suited to my job than any other product. It has all the features of a caller app with other amazing integrations. I am a huge fan of how it summarises the conversation and I can always go back to a call and listen to something I want …
    Incentivized
    Chose Dialpad Sell
    Dialpad [Sell] has more offerings comparatively.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    21 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    Features
    Dialpad Sell
    Preview Dialer
    Comparison of Preview Dialer features of Dialpad Sell
    Feature
    Dialpad Sell
    8.0
    22 Ratings
    11% above category average
    Contact preview8.021 Ratings
    Dialer-CRM integration8.018 Ratings
    Call notes & tags8.020 Ratings
    Automatic call logging8.020 Ratings
    Core Dialer
    Comparison of Core Dialer features of Dialpad Sell
    Feature
    Dialpad Sell
    8.5
    22 Ratings
    11% above category average
    Outbound dialing8.022 Ratings
    Inbound routing8.022 Ratings
    Custom caller ID7.121 Ratings
    Click-to-call9.020 Ratings
    Recorded voicemail drop10.019 Ratings
    Dialer contact import8.919 Ratings
    Campaign & list management8.216 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Dialpad Sell
    Feature
    Dialpad Sell
    8.0
    21 Ratings
    6% above category average
    Follow-up calls8.019 Ratings
    Dialer reporting & analytics7.021 Ratings
    Dialer compliance9.018 Ratings
    Best Alternatives
    Dialpad Sell
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Orum
    Score8.9 out of 10
    Enterprises
    Revenue.io
    Score7.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Dialpad Sell
    Likelihood to Recommend
    8.9
    (24 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    8.4
    (3 ratings)
    User Testimonials
    Dialpad Sell
    Likelihood to Recommend
    Dialpad
    Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
    Read full review
    Pros
    Dialpad
    • Speed of the messages that are sent are excellent!
    • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
    • The saving of information so i dont have to retype everything over again
    Read full review
    Cons
    Dialpad
    • I would like it to be a tad bit more customizable
    • I wish action list could be automatically added to notes on desktop
    • I wish you could send follow up emails automatically after call right from Dialpad
    • PhoneBurner feature for autocalling
    Incentivized
    Read full review
    Likelihood to Renew
    Dialpad
    We love using Dialpad and will continue to use it
    Read full review
    Usability
    Dialpad
    Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
    Incentivized
    Read full review
    Alternatives Considered
    Dialpad
    I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
    Incentivized
    Read full review
    Return on Investment
    Dialpad
    • It has helped me to understand easily the different accents of people
    • Dialpad has helped me to analyze my past calls and help me to grow
    • It also shows the number of Csats and your team in real time which also creates a healthy competition
    Read full review
    ScreenShots