24SevenOffice vs. Paymo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 9.0 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Paymo
Score 8.5 out of 10
N/A
Paymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into each other to co-exist under the same roof.
$0
Up to 10 users
Pricing
24SevenOfficePaymo
Editions & Modules
No answers on this topic
Free
$0
Up to 10 users
Small Office
$11.95
per user/per month
Business
$18.95
per user/per month
Offerings
Pricing Offerings
24SevenOfficePaymo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree version available for freelancers.
More Pricing Information
Community Pulse
24SevenOfficePaymo
Features
24SevenOfficePaymo
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
Ratings
1% below category average
Paymo
-
Ratings
Pay calculation6.70 Ratings00 Ratings
Benefit plan administration7.60 Ratings00 Ratings
Direct deposit files5.10 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
Ratings
4% above category average
Paymo
-
Ratings
API for custom integration9.00 Ratings00 Ratings
Plug-ins6.70 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
Ratings
16% below category average
Paymo
-
Ratings
Single sign-on capability6.70 Ratings00 Ratings
Role-based user permissions7.40 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
Ratings
4% below category average
Paymo
-
Ratings
Dashboards6.70 Ratings00 Ratings
Standard reports8.00 Ratings00 Ratings
Custom reports5.80 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
Ratings
23% below category average
Paymo
-
Ratings
Accounts payable8.00 Ratings00 Ratings
Accounts receivable6.00 Ratings00 Ratings
Global Financial Support6.00 Ratings00 Ratings
Primary and Secondary Ledgers7.00 Ratings00 Ratings
Journals and Reconciliations6.00 Ratings00 Ratings
Configurable Accounting6.00 Ratings00 Ratings
Standardized Processes5.00 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
Ratings
15% below category average
Paymo
-
Ratings
Inventory tracking7.70 Ratings00 Ratings
Automatic reordering6.50 Ratings00 Ratings
Location management6.70 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
Ratings
3% below category average
Paymo
-
Ratings
Pricing8.00 Ratings00 Ratings
Order entry9.00 Ratings00 Ratings
Credit card processing6.50 Ratings00 Ratings
Cost of goods sold8.10 Ratings00 Ratings
Order Orchestration6.80 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.0
Ratings
7% below category average
Paymo
-
Ratings
Billing Management7.00 Ratings00 Ratings
Cash and Asset Management7.00 Ratings00 Ratings
Travel & Expense Management7.00 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting5.50 Ratings00 Ratings
Period Close6.70 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
Ratings
7% below category average
Paymo
-
Ratings
Budgeting and Forecasting8.40 Ratings00 Ratings
Project Costing6.50 Ratings00 Ratings
Cost Capture8.60 Ratings00 Ratings
Capital Project Management6.10 Ratings00 Ratings
Customer Contract Compliance8.60 Ratings00 Ratings
Project Revenue Recognition8.00 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
Ratings
4% above category average
Paymo
-
Ratings
Project Planning and Scheduling8.30 Ratings00 Ratings
Task Insight for Project Managers7.40 Ratings00 Ratings
Project Mobile Functionality5.50 Ratings00 Ratings
Definable Resource Pools9.00 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
Ratings
4% below category average
Paymo
-
Ratings
Award Lifecycle Management8.00 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
Ratings
5% below category average
Paymo
-
Ratings
Bids Analyzed and Compared7.00 Ratings00 Ratings
Contract Authoring7.40 Ratings00 Ratings
Contract Repository6.40 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.50 Ratings00 Ratings
Supplier Management4.80 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
Ratings
3% above category average
Paymo
-
Ratings
Risk Repository7.00 Ratings00 Ratings
Control Management8.00 Ratings00 Ratings
Control Efficiency Assessments6.70 Ratings00 Ratings
Issue Detection7.00 Ratings00 Ratings
Remediation and Certification4.80 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
Ratings
2% above category average
Paymo
-
Ratings
Transportation Planning and Optimization7.40 Ratings00 Ratings
Transportation Execution Management7.00 Ratings00 Ratings
Trade and Customs Management5.20 Ratings00 Ratings
Fulfillment Management5.20 Ratings00 Ratings
Warehouse Workforce Management5.00 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
Ratings
15% below category average
Paymo
-
Ratings
Production Process Design8.60 Ratings00 Ratings
Production Management7.70 Ratings00 Ratings
Configuration Management6.10 Ratings00 Ratings
Work Execution7.60 Ratings00 Ratings
Manufacturing Costs4.80 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
Ratings
7% above category average
Paymo
-
Ratings
Forecasting8.00 Ratings00 Ratings
Inventory Planning9.00 Ratings00 Ratings
Performance Monitoring7.70 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
Ratings
2% above category average
Paymo
-
Ratings
Proposal Management4.50 Ratings00 Ratings
Product Master Data Management8.60 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
24SevenOffice
-
Ratings
Paymo
5.9
Ratings
26% below category average
Task Management00 Ratings3.50 Ratings
Resource Management00 Ratings5.30 Ratings
Gantt Charts00 Ratings4.40 Ratings
Scheduling00 Ratings7.00 Ratings
Team Collaboration00 Ratings4.10 Ratings
Support for Waterfall Methodology00 Ratings7.80 Ratings
Document Management00 Ratings5.00 Ratings
Email integration00 Ratings5.00 Ratings
Mobile Access00 Ratings5.30 Ratings
Timesheet Tracking00 Ratings9.00 Ratings
Budget and Expense Management00 Ratings8.80 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
24SevenOffice
-
Ratings
Paymo
9.2
Ratings
20% above category average
Quotes/estimates00 Ratings8.90 Ratings
Invoicing00 Ratings9.90 Ratings
Project & financial reporting00 Ratings8.90 Ratings
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24SevenOfficePaymo
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User Ratings
24SevenOfficePaymo
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Usability
5.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.9
(0 ratings)
User Testimonials
24SevenOfficePaymo
Likelihood to Recommend
It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.
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Well suited: tracking time, making notes to share with clients, live reporting. Less so: tracking and bookkeeping - they don't market it as a bookkeeping app, though they do allow for invoicing through it. Still, my needs are such that I use a separate app for tracking receipts against a project and then invoicing clients.
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Pros
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
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  • Time tracking. As long as you set up everything correctly on the front end, you don't have to think about it again and it will run in the background.
  • Job management. Organizes jobs intuitively and can easily archive jobs.
  • Support. If you ever have an issue or questions, they have a chat feature and will usually respond in a couple hours.
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Cons
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
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  • The main area for improvement is exportability of data. It's tough to get full data out of Paymo. You can export most things in CSV format, but if you were to start with Paymo and want to switch to another project management and accounting platform, there would be substantial manual effort involved.
  • There also aren't as many integrations for Paymo as some of the more mainstream project management suites. This isn't necessarily Paymo's fault. It's just a function of them still being one of the "little guys." Something to be aware of before you select this platform though.
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Usability
Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
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It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.
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Support Rating
No answers on this topic
Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.
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Alternatives Considered
We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
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Similar in almost all project management aspects... Paymo seems to have a slight edge in invoicing and reporting. They are also adding new features regularly so that (in our opinion) makes the investment worth it. Customer support has also been terrific. Easy onboarding process and we found this solution the easiest to get started doing actual work with.
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Return on Investment
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
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  • It helped us to realize that our actual spend for events like trade shows was actually higher with our manpower included
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ScreenShots

Paymo Screenshots

Screenshot of List View.Screenshot of Table View.Screenshot of Gantt Chart View.Screenshot of Full Task Details.Screenshot of Team Scheduling.Screenshot of Leave Planner.