123FormBuilder vs. Voxco Survey Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
123FormBuilder
Score 8.0 out of 10
N/A
123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.
$37
per month per user
Voxco Survey Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place.  This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey…N/A
Pricing
123FormBuilderVoxco Survey Software
Editions & Modules
Gold
$37.00
per month per user
Platinum
$49.00
per month per user
Diamond
$99.00
per month per user
Enterpise
$225
per month per user
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
123FormBuilderVoxco Survey Software
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount of up to 50% available for annual pricing.
More Pricing Information
Community Pulse
123FormBuilderVoxco Survey Software
Features
123FormBuilderVoxco Survey Software
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
123FormBuilder
-
Ratings
Voxco Survey Software
5.0
Ratings
46% below category average
Survey templates00 Ratings5.00 Ratings
Themes00 Ratings5.00 Ratings
Custom logo/branding00 Ratings5.00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
123FormBuilder
-
Ratings
Voxco Survey Software
7.5
Ratings
13% below category average
Changes to live survey00 Ratings7.00 Ratings
Multiple question types00 Ratings8.00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
123FormBuilder
-
Ratings
Voxco Survey Software
7.0
Ratings
16% below category average
Survey logic flexibility00 Ratings7.00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
123FormBuilder
-
Ratings
Voxco Survey Software
5.8
Ratings
34% below category average
Response tracking00 Ratings6.00 Ratings
Data export00 Ratings6.00 Ratings
Standard reports00 Ratings6.00 Ratings
Custom reports00 Ratings5.00 Ratings
Analytics00 Ratings6.00 Ratings
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123FormBuilderVoxco Survey Software
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Medium-sized Companies
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Score 6.1 out of 10
Enterprises
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User Ratings
123FormBuilderVoxco Survey Software
Likelihood to Recommend
1.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
6.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Availability
8.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
Online Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
7.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
123FormBuilderVoxco Survey Software
Likelihood to Recommend
In our case we used it in a range of varying scenarios across internal functions as well as for external clients. It is fairly well featured and suited for use across multiple use cases. Albeit we ended up not using the pay features because it was an occasional requirement for us, I think one of the areas where it would be well suited would be processes requiring online payments based on variable logic. The pricing structure ironically makes it less suited for the same scenario for users with limited requirements.
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It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
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Pros
  • We could build html forms with little or no html experience. This is empowering.
  • We were notified right away when someone completed a form. This was helpful with scheduling workshops, among other things.
  • The reporting feature was great, as it was easy for administrators to see results at a glance.
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  • Has a simple and cleanly laid out website making function and projects easy to fine.
  • Reporting and analysis functions are easy to find and understand.
  • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
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Cons
  • You need to be able to give your customers i.e. me the ability to be able to send an SMS to the consumers filling in our enquiry forms.
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  • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
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Likelihood to Renew
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
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No answers on this topic
Usability
Easy to install and quickly explain to others how to use
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No answers on this topic
Reliability and Availability
I did not encounter any blackout issues
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No answers on this topic
Performance
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
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No answers on this topic
Support Rating
Very neutral, did not have to use support a lot
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No answers on this topic
Online Training
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
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No answers on this topic
Implementation Rating
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
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No answers on this topic
Alternatives Considered
I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
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Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
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Scalability
It was easy to install and I believe that would make it easy to use across several websites
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No answers on this topic
Return on Investment
  • While looking at other task request systems like Zoho and Wrike. 123ContactForm has been the most cost-effective tool for building request forms that fit the needs of the creator and user.
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  • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
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ScreenShots

123FormBuilder Screenshots

Screenshot of the 123FormBuilder home pageScreenshot of the dashboardScreenshot of the form editorScreenshot of the new form windowScreenshot of where to add integrations to formsScreenshot of

Voxco Survey Software Screenshots

Screenshot of Sophisticated logic.Screenshot of Total customization capability.Screenshot of Real-time results.Screenshot of Device-responsive user interface