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11:11 Hosted Private Cloud vs. Avaya Enterprise Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    11:11 Hosted Private Cloud

    Score9 out of 10
    N/A11:11 Hosted Private Cloud was designed to achieve the benefits of 11:11 Public Cloud, including scale and efficiency. However, its secure, single-tenant model also ensures that resources are ready for maximum performance, and can be individualized to meet cost requirements. 11:11’s private cloud offering features pre-built configurations, but solutions can be tailored to meet unique needs.N/A

    Avaya Enterprise Cloud

    Score7.4 out of 10
    Enterprise companies (1,001+ employees)
    Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A
    Pricing
    11:11 Hosted Private CloudAvaya Enterprise Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    11:11 Hosted Private CloudAvaya Enterprise Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    User Ratings
    11:11 Hosted Private CloudAvaya Enterprise Cloud
    Likelihood to Recommend
    -
    (0 ratings)
    8.6
    (2 ratings)
    User Testimonials
    11:11 Hosted Private CloudAvaya Enterprise Cloud
    Likelihood to Recommend
    11:11 Systems
    No answers on this topic
    Avaya
    With the Avaya tools and help of the support team we can implement mini applications to meet our staff needs quickly and efficiently
    Incentivized
    Read full review
    Pros
    11:11 Systems
    No answers on this topic
    Avaya
    • Seamless WFH connectivity
    • New interface and ease of working for agents
    • CX improvement
    Incentivized
    Read full review
    Cons
    11:11 Systems
    No answers on this topic
    Avaya
    • the Admin Portal needs to be improved to be much more robust
    • Support Teams need to understand the difference between on premise and in the cloud applications
    Incentivized
    Read full review
    Alternatives Considered
    11:11 Systems
    No answers on this topic
    Avaya
    Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
    Incentivized
    Read full review
    Return on Investment
    11:11 Systems
    No answers on this topic
    Avaya
    • when I retire my supervisor will not need to replace me
    • no more time spent on certificates and upgrades
    Incentivized
    Read full review
    ScreenShots