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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Enterprise Cloud

    Score7.4 out of 10
    Enterprise companies (1,001+ employees)
    Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A
    Pricing
    Avaya Enterprise Cloud
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaya Enterprise Cloud
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Avaya Enterprise Cloud
    Considered Both Products
    Avaya
    Chose Avaya Enterprise Cloud
    Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
    Incentivized
    Chose Avaya Enterprise Cloud
    because it met our organizations needs
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Avaya Enterprise Cloud
    Likelihood to Recommend
    8.6
    (2 ratings)
    User Testimonials
    Avaya Enterprise Cloud
    Likelihood to Recommend
    Avaya
    With the Avaya tools and help of the support team we can implement mini applications to meet our staff needs quickly and efficiently
    Incentivized
    Read full review
    Pros
    Avaya
    • Seamless WFH connectivity
    • New interface and ease of working for agents
    • CX improvement
    Incentivized
    Read full review
    Cons
    Avaya
    • the Admin Portal needs to be improved to be much more robust
    • Support Teams need to understand the difference between on premise and in the cloud applications
    Incentivized
    Read full review
    Alternatives Considered
    Avaya
    Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
    Incentivized
    Read full review
    Return on Investment
    Avaya
    • when I retire my supervisor will not need to replace me
    • no more time spent on certificates and upgrades
    Incentivized
    Read full review
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