TrustRadius

Avaya Enterprise Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avaya Enterprise Cloud
Score 7.4 out of 10
Enterprise companies (1,001+ employees)
Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A
Pricing
Avaya Enterprise Cloud
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Avaya Enterprise Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional Details—
More Pricing Information
User Ratings
Avaya Enterprise Cloud
Likelihood to Recommend
8.6
(0 ratings)
User Testimonials
Avaya Enterprise Cloud
Likelihood to Recommend
Avaya Enterprise Cloud is very well suited for my customers and remote working. Avaya Enterprise Cloud is less suited where my customers have a strong need for region-based call terminations & security. In this case, we have to go ahead with the on-premises model.
Sajal Haldar | TrustRadius Reviewer
Sajal Haldar
Practice Delivery Leader
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Pros
  • Seamless WFH connectivity
  • New interface and ease of working for agents
  • CX improvement
Sajal Haldar | TrustRadius Reviewer
Sajal Haldar
Practice Delivery Leader
Read full review
Cons
  • the Admin Portal needs to be improved to be much more robust
  • Support Teams need to understand the difference between on premise and in the cloud applications
Verified User
Anonymous
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Alternatives Considered
because it met our organizations needs
Verified User
Anonymous
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Return on Investment
  • when I retire my supervisor will not need to replace me
  • no more time spent on certificates and upgrades
Verified User
Anonymous
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