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11:11 Disaster Recovery as a Service (DRaaS) vs. Unitrends

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    11:11 Disaster Recovery as a Service (DRaaS)

    Score1 out of 10
    N/A11:11 Systems Disaster Recovery as a Service (DRaaS) was designed to provide end-to-end solutions and technology to meet organizations' recovery requirements.N/A

    Unitrends

    Score7.9 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    11:11 Disaster Recovery as a Service (DRaaS)Unitrends
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    11:11 Disaster Recovery as a Service (DRaaS)Unitrends
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    11:11 Disaster Recovery as a Service (DRaaS)Unitrends
    Considered Both Products
    11:11 Systems
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    169 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    163 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    177 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    153 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    155 Answers
    Features
    11:11 Disaster Recovery as a Service (DRaaS)Unitrends
    Data Center Backup
    Comparison of Data Center Backup features of 11:11 Disaster Recovery as a Service (DRaaS) and Unitrends
    Feature
    11:11 Disaster Recovery as a Service (DRaaS)
    -
    Ratings
    Unitrends
    8.4
    360 Ratings
    1% below category average
    Universal recovery00 Ratings9.0302 Ratings
    Instant recovery00 Ratings8.0290 Ratings
    Recovery verification00 Ratings8.0288 Ratings
    Business application protection00 Ratings8.0262 Ratings
    Multiple backup destinations00 Ratings8.0268 Ratings
    Incremental backup identification00 Ratings9.0338 Ratings
    Backup to the cloud00 Ratings8.0213 Ratings
    Deduplication and file compression00 Ratings8.0326 Ratings
    Snapshots00 Ratings8.0243 Ratings
    Flexible deployment00 Ratings8.06 Ratings
    Management dashboard00 Ratings9.06 Ratings
    Platform support00 Ratings9.06 Ratings
    Retention options00 Ratings9.06 Ratings
    Encryption00 Ratings9.05 Ratings
    Best Alternatives
    11:11 Disaster Recovery as a Service (DRaaS)Unitrends
    Small Businesses
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    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    No answers on this topic
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    11:11 Disaster Recovery as a Service (DRaaS)Unitrends
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (25 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (15 ratings)
    Availability
    -
    (0 ratings)
    6.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.6
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (23 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (12 ratings)
    Configurability
    -
    (0 ratings)
    7.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    11:11 Disaster Recovery as a Service (DRaaS)Unitrends
    Likelihood to Recommend
    11:11 Systems
    Sungard seems to be well-suited for those companies still doing traditional disaster recovery - replicating data (or shipping tapes), building out the servers/mainframe/AS400, restoring data/databases, then loading the applications and testing. We have limited exposure to their cloud offerings. For the most part, they can also take on or assist in the initial builds of client environments - we used them for building the OS only.
    Incentivized
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    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
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    Pros
    11:11 Systems
    • Sungard does a good job dispersing risk. Even though the equipment we subscribe to is also subscribed by many other companies, they do a good job spreading those subscriptions across multiple industries and geographies, so that it is highly likely they'd have the equipment you'd need in the event of declaring a disaster
    • Sungard has also done a good job working with us to break out costs, so that we are able to allocate our invoices amongst multiple products and clients.
    • Sungard does a good job with security - physical security in the facilities, ensuring our interactions with them through their help desk or portal are secure, maintaining good access control, and providing us with options for ensuring our data is encrypted during testing activities
    Incentivized
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    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
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    Cons
    11:11 Systems
    • Some facilities are located in inner-cities - while easily accessible by everyone, sometimes environment leaves something to be desired.
    • Limited expertise in Solaris (Sun) regarding their managed services offerings.
    • Often times a laborious process to engage someone to do hands/feet work.
    Incentivized
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    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    11:11 Systems
    No answers on this topic
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
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    Usability
    11:11 Systems
    No answers on this topic
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
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    Reliability and Availability
    11:11 Systems
    No answers on this topic
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
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    Performance
    11:11 Systems
    No answers on this topic
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
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    Support Rating
    11:11 Systems
    No answers on this topic
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
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    Online Training
    11:11 Systems
    No answers on this topic
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
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    Implementation Rating
    11:11 Systems
    No answers on this topic
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
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    Alternatives Considered
    11:11 Systems
    I had used IBM Disaster Recovery Services in a previous job. While I found IBM much quicker to work with in terms of updating our equipment reservations, I've found Sungard much easier to conduct testing with. Specifically, they are much more adaptable and client-focused.
    Incentivized
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    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
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    Scalability
    11:11 Systems
    No answers on this topic
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
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    Return on Investment
    11:11 Systems
    • ROI is a difficult concept regarding BCP or DR, since most dollars spent towards this are simply regarded as 'insurance' rather than an investment.
    • Our ability to test and share those results with many of our clients is probably the biggest non-monetary return on investment we get.
    Incentivized
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    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
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    ScreenShots