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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    100W Psychological AI

    Score9 out of 10
    N/AEffective communication means recognising the needs and motives of counterparts. 100W prepares the user for the perfect discourse. From texts, it enables the user to get an objective assessment of a counterpart in one click - proven as good as by a psychologist. Effective communication means understanding the needs and motives of…N/A

    Comm100

    Score8.2 out of 10
    N/AComm100 is an omnichannel customer engagement platform designed to streamline the way businesses interact with their clients. Its solutions encompass Live Chat, Email, Ticketing & Messaging, AI Agent, AI Copilot and AI Insights, Comm100 to empower support teams to deliver personalized, real-time assistance across multiple channels. The Comm100 product suite simplifies workflows, boosts agent productivity, and provides insights through analytics. It is used…

    $39

    per month per user

    Pricing
    100W Psychological AIComm100
    Editions & Modules
    No answers on this topic
    Live Chat Startup
    $39
    per month per agent
    Live Chat Plus
    $69
    per month per agent
    Offerings
    Pricing Offerings
    100W Psychological AIComm100
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is available for annual pricing.
    More Pricing Information
    Best Alternatives
    100W Psychological AIComm100
    Small Businesses
    No answers on this topic
    Olark
    Score10 out of 10
    Medium-sized Companies
    Cortana (discontinued)
    Score7.5 out of 10
    Zoho SalesIQ
    Score8.4 out of 10
    Enterprises
    Cortana (discontinued)
    Score7.5 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    100W Psychological AIComm100
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    100W Psychological AIComm100
    Likelihood to Recommend
    100 Worte
    No answers on this topic
    Comm100
    Comm100 has been great for getting customers to specific pieces of content (drivers, downloads, collateral, use cases, etc.) while the customer reaches out. The ability to share specific links in the chat window and have a preview appear is especially neat
    Read full review
    Pros
    100 Worte
    No answers on this topic
    Comm100
    • We have a live chat icon on the website, so users can easily contact us for instant support.
    • Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support.
    Read full review
    Cons
    100 Worte
    No answers on this topic
    Comm100
    • Salesforce integration is good, but is a touch buggy, and is tough to diagnose.
    • If you know anything about computers, the training Comm100 provides is remedial.
    Read full review
    Usability
    100 Worte
    No answers on this topic
    Comm100
    Super easy to use if you know anything about computers. Comm100 has done a good job of putting together functionality and easy of use for all levels.
    Read full review
    Support Rating
    100 Worte
    No answers on this topic
    Comm100
    Customer support seems pretty good — though we haven't had many issues, our experience with getting them to troubleshoot our Salesforce integration was really the only frustrating part. We had to repeat ourselves a bunch, and the issue never really went away. We just ignored it and moved beyond
    Read full review
    Alternatives Considered
    100 Worte
    No answers on this topic
    Comm100
    After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does.
    Read full review
    Return on Investment
    100 Worte
    No answers on this topic
    Comm100
    • Our download-to-purchase cycle increased by around 3% after applying the live chat system.
    Read full review
    ScreenShots

    Comm100 Screenshots

    Screenshot of Comm100 OmnichannelScreenshot of Comm100 Live ChatScreenshot of Comm100 AI AgentScreenshot of Comm100 AI CopilotScreenshot of Comm100 AI InsightsScreenshot of Monitoring and Sentiment Analysis